VoIP service provider: Right selection is must
by Kristen Kiya
With the tremendous growth in large business houses, internet telephony services have motivated small and medium sized businesses to opt for same. These services allow business users to add more profits to their balance sheets. Apart from the cost savings, these services also enhance the organizational productivity to a large extent.
The IP telephony services support a unified communication suite, visual voice mail as well as access to mobile TV. As a matter of fact, communication via fiber optic simplifies and improves the business communication quite significantly. The business users can avail VoIP services using their landline, cable or mobile phones. This, in turn, has raised the demand for the VoIP services in the market. The latest telecommunication technology has opened up a new platform for users to venture in and reap more profits.
Broadly speaking, VoIP service providers, wholesalers and resellers are big players operating in this buoyant industry. To define the VoIP providers, it can be said that these are business entities that offer a whole range of IP services to their clients. The clients could be wholesalers, resellers as well as end users. Moreover, the demand for the VoIP services is increasing with each passing day, and there exists a lot of competition in the market for the same.
Today, in the VoIP market, there are millions of VoIP service providers that offer a wide range of value-added services to cater to the evolving needs and requirements of small and medium business users. Often it becomes difficult to choose the best service provider among them. To make this process of selection easy, business users must concentrate on the following factors:
1. Service and reliability: While selecting a VoIP provider, users must get the information about service providers from various sources. They could read reviews on the internet or talk to friends and other associates. Moreover, business users must always opt for providers that offer a money back guarantee in case of dissatisfaction with services.
2. Quality of services: Users should go for providers that offer broad bandwidths. As a matter of fact, broad bandwidth improves the quality of voice service and facilitates data transfer. Generally, 128 kbps is sufficient for making the most of a VoIP service.
3. Value-addition in features: The user must select the service provider that offers various value added services. The competition in the market is quite tough, so to survive in the market, smart service providers are offering bundled services such as caller ID, call transferring, call waiting, repeat dialing and 3-way calling.
4. Comparison of the call charges: While selecting the provider, one must compare the call charges of various VoIP service providers to select the best. The business users must opt for the provider that offers minimum tariffs with various value-added services.
5. Availability of local area codes: To enjoy longer distance as well as international calls at cheaper rates, business users must opt for the provider that offers local area codes in specific regions.
Apart from that, business users must consider other essential factors such as provision of alternative numbers, access to emergency services, and price for installation. To conclude, it can be said that the small and medium sized business houses have a lot of choices to select the appropriate VoIP service provider. There are many providers of VoIP services and so selection requires a bit of caution.
Tuesday, March 4, 2008
Sunday, March 2, 2008
VoIP Providers: Look-out for the best
VoIP Providers: Look-out for the best
by Kristen Kiya
The latest internet telephony services are delivering end-to-end media-rich collaborative applications for voice, video, data and images over the internet. These services offer unified communication and they are gaining popularity among various business houses of different sizes. The merit of IP services is that it provides a competitive edge with efficient internal operations that increases productivity of calls and significantly lowers down the long distance and international call charges for users.
The advanced VoIP services enable the users to connect with others anytime and any where across the globe. As a matter of fact, internet telephony services are based on the packet switching technique, wherein calls are routed over internet. This allows users to experience telecommunication much the same way e-mail travels over the Internet.
The VoIP services allow users to cut-down their monthly telecommunication costs and add a wide array of features to their calling plans such as call forwarding, call waiting, voice mailing and many more. As a matter of fact, this unified communication has a potential to simplify and improve the business communication quite significantly. Moreover, the Voice over IP service also augments business agility quite significantly.
The users can avail VoIP services using their fixed line as well as mobile phones. Considering this fact, VoIP technology is gaining popularity over the pre-existing PSTN services. With increasing popularity and benefits attached to it, these services have opened brand new opportunities for users to venture into VoIP telephony services. This, in turn, has resulted in a new platform for people to enter and reap more profits.
With a boom in the VoIP market, demand for IP call termination services is on the peak. The VoIP providers are offering a whole range of value-added services to cater to the evolving needs and requirements of business users, small and medium sized businesses as well as residential users.
The providers offer different services such as wholesale carrier service, reseller programs, managed partitioning services and business solutions to their respective clients or users that could be either wholesalers, resellers or end-users. Furthermore, wholesalers and resellers sell some portion of VoIP switch or call termination services to end-users or real-users.
While availing the VoIP services, one should concentrate on selecting the one of the best VoIP phone service providers. The users must keep a check on two prime considerations i.e. quality of service provided and cost efficiency. Some of the QoS parameters include availability of customer support, flexibility, compatibility, reliability and scalability.
1. Availability of technical support: To assist the real-users with technical and infrastructural support, wholesalers or resellers must look-in for a VoIP phone service provider that offers technical support round the clock.
2. Flexibility: The users must select the provider that offers VoIP solutions in the most flexible manner. For instance, this feature allows users to add or extend the telephone lines without compromising on other valuable options such as call forwarding, 3-way calling and call waiting.
3. Reliability: As a matter of fact, VoIP market is flooded with providers that offer user-friendly interfaces, so users or wholesalers must concentrate on this factor also.
Last but not the least; cost efficiency plays a vital role in the entire selection process. As a matter of fact, the VoIP market is flooded with providers, so extensive research should be carried out for zeroing in on any one. Therefore, while selecting the VoIP provider, users must opt for the provider that offers lowest call tariffs accompanied with maximum features.
To conclude it can be said that the VoIP solutions are getting popular among business houses of any size. And VoIP providers are serving them well by offering different services - albeit - via wholesalers and resellers.
by Kristen Kiya
The latest internet telephony services are delivering end-to-end media-rich collaborative applications for voice, video, data and images over the internet. These services offer unified communication and they are gaining popularity among various business houses of different sizes. The merit of IP services is that it provides a competitive edge with efficient internal operations that increases productivity of calls and significantly lowers down the long distance and international call charges for users.
The advanced VoIP services enable the users to connect with others anytime and any where across the globe. As a matter of fact, internet telephony services are based on the packet switching technique, wherein calls are routed over internet. This allows users to experience telecommunication much the same way e-mail travels over the Internet.
The VoIP services allow users to cut-down their monthly telecommunication costs and add a wide array of features to their calling plans such as call forwarding, call waiting, voice mailing and many more. As a matter of fact, this unified communication has a potential to simplify and improve the business communication quite significantly. Moreover, the Voice over IP service also augments business agility quite significantly.
The users can avail VoIP services using their fixed line as well as mobile phones. Considering this fact, VoIP technology is gaining popularity over the pre-existing PSTN services. With increasing popularity and benefits attached to it, these services have opened brand new opportunities for users to venture into VoIP telephony services. This, in turn, has resulted in a new platform for people to enter and reap more profits.
With a boom in the VoIP market, demand for IP call termination services is on the peak. The VoIP providers are offering a whole range of value-added services to cater to the evolving needs and requirements of business users, small and medium sized businesses as well as residential users.
The providers offer different services such as wholesale carrier service, reseller programs, managed partitioning services and business solutions to their respective clients or users that could be either wholesalers, resellers or end-users. Furthermore, wholesalers and resellers sell some portion of VoIP switch or call termination services to end-users or real-users.
While availing the VoIP services, one should concentrate on selecting the one of the best VoIP phone service providers. The users must keep a check on two prime considerations i.e. quality of service provided and cost efficiency. Some of the QoS parameters include availability of customer support, flexibility, compatibility, reliability and scalability.
1. Availability of technical support: To assist the real-users with technical and infrastructural support, wholesalers or resellers must look-in for a VoIP phone service provider that offers technical support round the clock.
2. Flexibility: The users must select the provider that offers VoIP solutions in the most flexible manner. For instance, this feature allows users to add or extend the telephone lines without compromising on other valuable options such as call forwarding, 3-way calling and call waiting.
3. Reliability: As a matter of fact, VoIP market is flooded with providers that offer user-friendly interfaces, so users or wholesalers must concentrate on this factor also.
Last but not the least; cost efficiency plays a vital role in the entire selection process. As a matter of fact, the VoIP market is flooded with providers, so extensive research should be carried out for zeroing in on any one. Therefore, while selecting the VoIP provider, users must opt for the provider that offers lowest call tariffs accompanied with maximum features.
To conclude it can be said that the VoIP solutions are getting popular among business houses of any size. And VoIP providers are serving them well by offering different services - albeit - via wholesalers and resellers.
VoIP Phone Service: Easy telephony at lower rates
VoIP Phone Service: Easy telephony at lower rates
by Kristen Kiya
In this contemporary world, communication plays a vital role in bringing the world closer. This has been made possible by a new and innovative means of using the internet over the normal phones. The internet telephony services are facilitating the transfer of voice, video and images along with web browsing and access to e-mails.
The advanced VoIP phone service with all its essential features have brought in a revolution of all sorts in the communication industry. This convergence technology has given users a newer way to communicate with others at significantly lower costs. In the internet telephony services, users are making the most of broadband connections for making cheaper telephone calls across the world. Moreover, users are finding themselves in an advantageous position, wherein they can make longer distance as well as international calls without spending a lot of money from their pockets. The users can save a lot, as the services utilize a single network for carrying the voice, data and images. There is also a concomitant increase in productivity. This is because in VoIP Internet phone service, the calls are routed using packet switching technique through IP based networks having "broad" bandwidths.
For availing IP services, users require internet connections with higher bandwidth, ATA or Analog Telephone Adapter for data conversion as well as a phone. These are considered as standard equipment and are usually supplied by the providers when the users signs in for the VoIP services. The companies that offer such services are well known as VoIP phone service providers, wholesalers and resellers. The VoIP providers lead the other two groups by offering some portion of their services. As a matter of fact, wholesalers and resellers help in building important links with the real-users to sell Voice over IP services. Today, such services are ruling over the years old PSTN services, as they are backed with various features and benefits that allure the users. Some of these benefits are mentioned below:
With the VoIP internet phone service, users can low down their monthly telephone bills by up to more than half the cost of PSTN service. As a matter of fact, this IP telephony services allow users to experience the unlimited long distance as well as internal calls with minimum cost.
While using the VoIP Internet phone service, users can carry their IP phones anywhere across the globe, as it is location independent. As a matter of fact, only internet connection is needed and users can get connected from any remote location.
Unlike PSTN services, VoIP phone services are backed with value-added services. It allows users to enjoy 3-way calling, caller ID, call forwarding, audio as well as video conferencing, call waiting and many more.
Lastly, it can be said that, VoIP internet phone service is proving to be intangible asset for business houses that have their offices in different parts of the world. Apart from that global trotting professionals are enjoying calling with the absence of roaming charges. Moreover, VoIP services ensure that business houses enjoy faster network and seamless connectivity.
by Kristen Kiya
In this contemporary world, communication plays a vital role in bringing the world closer. This has been made possible by a new and innovative means of using the internet over the normal phones. The internet telephony services are facilitating the transfer of voice, video and images along with web browsing and access to e-mails.
The advanced VoIP phone service with all its essential features have brought in a revolution of all sorts in the communication industry. This convergence technology has given users a newer way to communicate with others at significantly lower costs. In the internet telephony services, users are making the most of broadband connections for making cheaper telephone calls across the world. Moreover, users are finding themselves in an advantageous position, wherein they can make longer distance as well as international calls without spending a lot of money from their pockets. The users can save a lot, as the services utilize a single network for carrying the voice, data and images. There is also a concomitant increase in productivity. This is because in VoIP Internet phone service, the calls are routed using packet switching technique through IP based networks having "broad" bandwidths.
For availing IP services, users require internet connections with higher bandwidth, ATA or Analog Telephone Adapter for data conversion as well as a phone. These are considered as standard equipment and are usually supplied by the providers when the users signs in for the VoIP services. The companies that offer such services are well known as VoIP phone service providers, wholesalers and resellers. The VoIP providers lead the other two groups by offering some portion of their services. As a matter of fact, wholesalers and resellers help in building important links with the real-users to sell Voice over IP services. Today, such services are ruling over the years old PSTN services, as they are backed with various features and benefits that allure the users. Some of these benefits are mentioned below:
With the VoIP internet phone service, users can low down their monthly telephone bills by up to more than half the cost of PSTN service. As a matter of fact, this IP telephony services allow users to experience the unlimited long distance as well as internal calls with minimum cost.
While using the VoIP Internet phone service, users can carry their IP phones anywhere across the globe, as it is location independent. As a matter of fact, only internet connection is needed and users can get connected from any remote location.
Unlike PSTN services, VoIP phone services are backed with value-added services. It allows users to enjoy 3-way calling, caller ID, call forwarding, audio as well as video conferencing, call waiting and many more.
Lastly, it can be said that, VoIP internet phone service is proving to be intangible asset for business houses that have their offices in different parts of the world. Apart from that global trotting professionals are enjoying calling with the absence of roaming charges. Moreover, VoIP services ensure that business houses enjoy faster network and seamless connectivity.
Saturday, March 1, 2008
The new VoIP Service
The new VoIP Service
by Kristen Kiya
VoIP is the recent revolution in voice based processes. With Voice over IP, you can make calls at ease over broadband Internet connections. The VoIP services also vary in their nature. Some of these services allow you to make calls to other people using broadband connections. While others offer you the scope for making calls to anyone with a telephone number, which could be local, mobile or international. This new and innovative technology can be used for making calls to a computers as well as traditional phones.
Like with all other services, the services pertaining to VoIP also faces competition from certain quarters. However, the fact that it is able to hold its own despite the intense competition goes to show the strength of the underlying technology. And there are several merits that can be attributed to this service.
Unlike the cable network connection, the VoIP services can be availed without any extra wires. A broadband internet connection is all that is required in many instances. And the best part is often the optimized "voice quality" that can be attributed to the broad bandwidth of the network connections. Such connections are also reliable as users know what bills they have to pay at the end of the month. So, that adds to the reliability of this latest technology. There are also other options that Voice over IP offers. These are facilities such as call waiting, visual voicemail, caller ID and even weather alerts. Then there may be free call to European countries.
Many a times, the VoIP service also comes with free software. Potential users can make the most of these software options to make no-cost voice calls to any person in the world. The VoIP phone service can be accessed in a variety of ways. There are packages meant exclusively for residential and business lines. You can also remain hassle free by pre-paying for the entire year. It is a one-stop solution for everything as it offers access points, local phone numbers and feature rich services and so things become very simple. With the VoIP service providers having units almost everywhere, accessing these services become quite easy. Moreover, these services are easy to set up and save a lot of your money. As a matter of fact, a VoIP phone service provides more features as compared to most other phone services.
VoIP started off as a computer to computer communication system and later developed to the telephone to telephone service. The free structure also differs. There may be plans such as 500 calling minutes which means that beyond 500 minutes, the user is charged in per minute rates. This per minute rate differs for local and international calls. Calling with VoIP also becomes very fast. Features like Voicemail, Caller ID, speed dial, 3-way calling make all that possible. Then there are also other interesting services. The service providers transfer their existing telephone numbers to their service choosing an area code that is different from the one that you live in. This enables you to access internet connection using a portable telephone adapter anywhere you go.
The VoIP phone service is also easy to install and setup. For any such service, the pre-requisite is that there is a high speed internet connection. For services that involve computer to computer connection, special software is required. For telephone to telephone service, only a telephone adapter is required. So, VoIP services are an inexpensive and functional technology that is an alternative to the traditional analog telephone services.
So, now with VoIP, the dream of wireless telephony is realised. Voice over IP can be accessed either from a personal PC or a standard telephone connected to a special adapter. Nowadays there are many VoIP service providers in UK. The difference lays in the rates that each of these service providers charge for in case of long-distance or overseas calls. Most of the service providers offer call forwarding, call waiting and call display in their monthly bills. So, it is left upon you to choose a plan that would be the most economical for you.
by Kristen Kiya
VoIP is the recent revolution in voice based processes. With Voice over IP, you can make calls at ease over broadband Internet connections. The VoIP services also vary in their nature. Some of these services allow you to make calls to other people using broadband connections. While others offer you the scope for making calls to anyone with a telephone number, which could be local, mobile or international. This new and innovative technology can be used for making calls to a computers as well as traditional phones.
Like with all other services, the services pertaining to VoIP also faces competition from certain quarters. However, the fact that it is able to hold its own despite the intense competition goes to show the strength of the underlying technology. And there are several merits that can be attributed to this service.
Unlike the cable network connection, the VoIP services can be availed without any extra wires. A broadband internet connection is all that is required in many instances. And the best part is often the optimized "voice quality" that can be attributed to the broad bandwidth of the network connections. Such connections are also reliable as users know what bills they have to pay at the end of the month. So, that adds to the reliability of this latest technology. There are also other options that Voice over IP offers. These are facilities such as call waiting, visual voicemail, caller ID and even weather alerts. Then there may be free call to European countries.
Many a times, the VoIP service also comes with free software. Potential users can make the most of these software options to make no-cost voice calls to any person in the world. The VoIP phone service can be accessed in a variety of ways. There are packages meant exclusively for residential and business lines. You can also remain hassle free by pre-paying for the entire year. It is a one-stop solution for everything as it offers access points, local phone numbers and feature rich services and so things become very simple. With the VoIP service providers having units almost everywhere, accessing these services become quite easy. Moreover, these services are easy to set up and save a lot of your money. As a matter of fact, a VoIP phone service provides more features as compared to most other phone services.
VoIP started off as a computer to computer communication system and later developed to the telephone to telephone service. The free structure also differs. There may be plans such as 500 calling minutes which means that beyond 500 minutes, the user is charged in per minute rates. This per minute rate differs for local and international calls. Calling with VoIP also becomes very fast. Features like Voicemail, Caller ID, speed dial, 3-way calling make all that possible. Then there are also other interesting services. The service providers transfer their existing telephone numbers to their service choosing an area code that is different from the one that you live in. This enables you to access internet connection using a portable telephone adapter anywhere you go.
The VoIP phone service is also easy to install and setup. For any such service, the pre-requisite is that there is a high speed internet connection. For services that involve computer to computer connection, special software is required. For telephone to telephone service, only a telephone adapter is required. So, VoIP services are an inexpensive and functional technology that is an alternative to the traditional analog telephone services.
So, now with VoIP, the dream of wireless telephony is realised. Voice over IP can be accessed either from a personal PC or a standard telephone connected to a special adapter. Nowadays there are many VoIP service providers in UK. The difference lays in the rates that each of these service providers charge for in case of long-distance or overseas calls. Most of the service providers offer call forwarding, call waiting and call display in their monthly bills. So, it is left upon you to choose a plan that would be the most economical for you.
Corporate Business Solutions: Getting sophisticated with time
Corporate Business Solutions: Getting sophisticated with time.
by Kristen Kiya
Voice over internet protocol, or VoIP as it is commonly called, has metamorphosed the way one can communicate over geographical distances and in real time. It can be said that VoIP has had a hand in making the world a smaller as well as a better place. Businesses, for one, have been among the first categories of users to reap the wide array of benefits that this high-end technology has to offer. More and more businesses are realizing the tremendous scope that an adoption of VoIP can open up before them. As a matter of fact, the corporate business solutions have become high-end and innovative with the adoption of this very useful technique of sending voice as well as data over Internet networks.
But we would come to that later. First and foremost, we have to understand the rising significance of clear and distinct channels of communication for the proper functioning of any business establishment. There has to be a free flow of information; both within the organizational structure as well as outside. Colleagues within a particular corporate establishment should be able to communicate freely within their organization. Moreover, the organization as a whole should be able to have an uninterrupted channel of communication to connect with partners, suppliers or branch offices, which could be located almost anywhere in the globe. Moreover, a degree of cost efficiency is very much desirable in these channels. The latest corporate business solutions, powered by VoIP, can do all these and quite a bit more.
It can be said that these VoIP solutions have revolutionized the telecommunication domain and nothing is the same as before. High speed broadband connections have taken the place of traditional telephone systems. With special hardware and software of VoIP in place, the business users are able to make the most of these specialized business solutions. The support provided by broadband networks becomes important in this context. With the routing of voice and data over broadband internet connections, users are able to enjoy good call quality. In addition, the data congestion is also reduced to a significant extent.
As a matter of fact, there is more than one benefit of using corporate business solutions. Some of these benefits are mentioned below:
1. Lowering of infrastructural costs: With business VoIP solutions, there is a significant reduction in the telephone costs. The provision of free calls to certain areas offered by many providers of such services make them all the more valuable to potential users.
2. Availability of additional options: The solutions come with a number of highly innovative options that include features such as call waiting, call routing and voicemail. In this context, these solutions score a point over the traditional phone lines.
3. Flexibility in operation: The voip solutions on offer come with some very amazing options that enable their easy adoption by different businesses from diverse backgrounds. In addition, easy updation of these solutions as well as seamless integration with existing networks makes these solutions very much popular among business users.
So, the fact that many organizations having global presence are reducing their communication related expenditure through these solutions should not come as any surprise. Other business establishments that are making the most of corporate business solutions are the ones having call center operations.
by Kristen Kiya
Voice over internet protocol, or VoIP as it is commonly called, has metamorphosed the way one can communicate over geographical distances and in real time. It can be said that VoIP has had a hand in making the world a smaller as well as a better place. Businesses, for one, have been among the first categories of users to reap the wide array of benefits that this high-end technology has to offer. More and more businesses are realizing the tremendous scope that an adoption of VoIP can open up before them. As a matter of fact, the corporate business solutions have become high-end and innovative with the adoption of this very useful technique of sending voice as well as data over Internet networks.
But we would come to that later. First and foremost, we have to understand the rising significance of clear and distinct channels of communication for the proper functioning of any business establishment. There has to be a free flow of information; both within the organizational structure as well as outside. Colleagues within a particular corporate establishment should be able to communicate freely within their organization. Moreover, the organization as a whole should be able to have an uninterrupted channel of communication to connect with partners, suppliers or branch offices, which could be located almost anywhere in the globe. Moreover, a degree of cost efficiency is very much desirable in these channels. The latest corporate business solutions, powered by VoIP, can do all these and quite a bit more.
It can be said that these VoIP solutions have revolutionized the telecommunication domain and nothing is the same as before. High speed broadband connections have taken the place of traditional telephone systems. With special hardware and software of VoIP in place, the business users are able to make the most of these specialized business solutions. The support provided by broadband networks becomes important in this context. With the routing of voice and data over broadband internet connections, users are able to enjoy good call quality. In addition, the data congestion is also reduced to a significant extent.
As a matter of fact, there is more than one benefit of using corporate business solutions. Some of these benefits are mentioned below:
1. Lowering of infrastructural costs: With business VoIP solutions, there is a significant reduction in the telephone costs. The provision of free calls to certain areas offered by many providers of such services make them all the more valuable to potential users.
2. Availability of additional options: The solutions come with a number of highly innovative options that include features such as call waiting, call routing and voicemail. In this context, these solutions score a point over the traditional phone lines.
3. Flexibility in operation: The voip solutions on offer come with some very amazing options that enable their easy adoption by different businesses from diverse backgrounds. In addition, easy updation of these solutions as well as seamless integration with existing networks makes these solutions very much popular among business users.
So, the fact that many organizations having global presence are reducing their communication related expenditure through these solutions should not come as any surprise. Other business establishments that are making the most of corporate business solutions are the ones having call center operations.
Friday, February 29, 2008
Voice over IP: The answer to the communication puzzle
Voice over IP: The answer to the communication puzzle.
by Kristen Kiya
One of the fastest and most cost efficient ways to communicate, Voice over Internet Protocol or VoIP as it is more commonly known - has registered a phenomenal growth within a short span of time. It has become quite fashionable to make the switch from traditional phone services to voice over IP solutions. And more and more users both individual as well as institutional are doing just that.
A changeover to VoIP means different things for different people. For corporate users, there is a definite improvement in their bottom lines. There is also an improvement in the organizational efficiency and a definite reduction in 'communication faux paus' within the corporate environ. For individual users, the benefits are no less amazing. For one, they are able to make international calls at rates that were unimaginable, even a few years ago. Moreover, they are also able to enjoy quite a few extra features that generally come bundled with these services.
Moreover, the setting up of IP telephony is not that difficult to accomplish. A broadband connection - either through DSL or cable - is the only pre-requisite for end users to make the most of the voice over IP solutions. With this in place, users can make the most of the Voip services they can even make pc to pc phone calls absolutely free.
The Voip providers come with attractive plans; for instance, users can make free calls within a certain pre-specified area. The monthly charges are also quite nominal, which make these services a user's delight. Other equally amazing services are on offer; one can know the name of the person making a call, for instance, without having to pay anything extra.
The Internet connectivity has to be in place for these solutions to be operational. Unlike a traditional phone service, which can be used even during power break-offs, the voice over IP technology cannot be applied when the networks are down. An individual user could also have to face problems while using these handsets while dealing with emergency situations. As a matter of fact, it is rather impossible to trace back VoIP numbers to the source destinations. Small hiccups notwithstanding, the VoIP technology has quite a few things going right for it as well. Good voice quality, low costs, mobility, flexibility and easy deployment ensure that users remain satisfied with this new and innovative technology.
by Kristen Kiya
One of the fastest and most cost efficient ways to communicate, Voice over Internet Protocol or VoIP as it is more commonly known - has registered a phenomenal growth within a short span of time. It has become quite fashionable to make the switch from traditional phone services to voice over IP solutions. And more and more users both individual as well as institutional are doing just that.
A changeover to VoIP means different things for different people. For corporate users, there is a definite improvement in their bottom lines. There is also an improvement in the organizational efficiency and a definite reduction in 'communication faux paus' within the corporate environ. For individual users, the benefits are no less amazing. For one, they are able to make international calls at rates that were unimaginable, even a few years ago. Moreover, they are also able to enjoy quite a few extra features that generally come bundled with these services.
Moreover, the setting up of IP telephony is not that difficult to accomplish. A broadband connection - either through DSL or cable - is the only pre-requisite for end users to make the most of the voice over IP solutions. With this in place, users can make the most of the Voip services they can even make pc to pc phone calls absolutely free.
The Voip providers come with attractive plans; for instance, users can make free calls within a certain pre-specified area. The monthly charges are also quite nominal, which make these services a user's delight. Other equally amazing services are on offer; one can know the name of the person making a call, for instance, without having to pay anything extra.
The Internet connectivity has to be in place for these solutions to be operational. Unlike a traditional phone service, which can be used even during power break-offs, the voice over IP technology cannot be applied when the networks are down. An individual user could also have to face problems while using these handsets while dealing with emergency situations. As a matter of fact, it is rather impossible to trace back VoIP numbers to the source destinations. Small hiccups notwithstanding, the VoIP technology has quite a few things going right for it as well. Good voice quality, low costs, mobility, flexibility and easy deployment ensure that users remain satisfied with this new and innovative technology.
Ten Tips For Choosing A VoIP Provider
Ten Tips For Choosing A VoIP Provider
by Kwan H Lo
What should you consider when choosing a VoIP provider? Read our simple tips before you make your decision.
VoIP phone service is a fast growing business. There are many VoIP companies in the market these days, but professional VoIP reviews are very few. Here are some simple tips to help you compare individual VoIP providers before making your decision.
1) Price - Many people look for the lowest price when choosing a VoIP provider. However, price should never be your first priority. With keen competition in the market today, price difference among individual VoIP providers is very small. You should consider other factors such as service quality, customer support, service plan options etc. After all, what is the point to get the cheapest service if you cannot receive a quality phone call?
2) Service - Look for quality and reliable service. The quality of VoIP service also depends on broadband connection speed. If you want to use some standalone VoIP providers, such as Vonage and Packet8, make sure you also have high quality broadband connection.
3) Customer support - The VoIP provider should provide good customer support including 24 hours phone support 7 days a week. If you encounter any problems while installing or using the VoIP service, you could have someone to help you.
4) Satisfaction guarantee - Most VoIP companies require you to sign a one year contract. It is better to choose a company that provides satisfaction guarantee or free trial. If you don't like their service, you can terminate it within 30 days without paying a penalty fee.
5) Company size - Large companies are often better run and have more sophisticated equipments and facilities than small companies.
6) Service plans - Some plans provide unlimited local and long distance calls; some even provide unlimited global calls to international cities. If you use the VoIP phone as a secondary phone line, you can sign up for some basic plans which give you limited calling minutes at a lower monthly fee. Choose a plan that is most suitable for your need.
7) Local area codes - Find a VoIP provider which can offer a local area code. Otherwise, your friends living in your area will be charged for long distance calls when they call you using an analog phone. However, if most of your friends and relatives are living in another area, you can also choose an area code for that area, so they will only be charged for local calls when they call you.
8) Additional features - Call forwarding, voicemail, call waiting, conference call, caller ID, call filtering are all very useful bonuses. Many VoIP providers provide these services for free.
9) E911 - Make sure the VoIP provider offers E911 service (enhanced 911), which allows personal information such as your name and address to be given to local dispatch center automatically during an emergency.
10) User reviews - Read some online customer reviews as a reference. However, bear in mind that these reviews can be tainted and the quality of VoIP service is affected by other factors such as broadband connection. If in doubt, call the VoIP companies to express your concern and ask for clarification.
by Kwan H Lo
What should you consider when choosing a VoIP provider? Read our simple tips before you make your decision.
VoIP phone service is a fast growing business. There are many VoIP companies in the market these days, but professional VoIP reviews are very few. Here are some simple tips to help you compare individual VoIP providers before making your decision.
1) Price - Many people look for the lowest price when choosing a VoIP provider. However, price should never be your first priority. With keen competition in the market today, price difference among individual VoIP providers is very small. You should consider other factors such as service quality, customer support, service plan options etc. After all, what is the point to get the cheapest service if you cannot receive a quality phone call?
2) Service - Look for quality and reliable service. The quality of VoIP service also depends on broadband connection speed. If you want to use some standalone VoIP providers, such as Vonage and Packet8, make sure you also have high quality broadband connection.
3) Customer support - The VoIP provider should provide good customer support including 24 hours phone support 7 days a week. If you encounter any problems while installing or using the VoIP service, you could have someone to help you.
4) Satisfaction guarantee - Most VoIP companies require you to sign a one year contract. It is better to choose a company that provides satisfaction guarantee or free trial. If you don't like their service, you can terminate it within 30 days without paying a penalty fee.
5) Company size - Large companies are often better run and have more sophisticated equipments and facilities than small companies.
6) Service plans - Some plans provide unlimited local and long distance calls; some even provide unlimited global calls to international cities. If you use the VoIP phone as a secondary phone line, you can sign up for some basic plans which give you limited calling minutes at a lower monthly fee. Choose a plan that is most suitable for your need.
7) Local area codes - Find a VoIP provider which can offer a local area code. Otherwise, your friends living in your area will be charged for long distance calls when they call you using an analog phone. However, if most of your friends and relatives are living in another area, you can also choose an area code for that area, so they will only be charged for local calls when they call you.
8) Additional features - Call forwarding, voicemail, call waiting, conference call, caller ID, call filtering are all very useful bonuses. Many VoIP providers provide these services for free.
9) E911 - Make sure the VoIP provider offers E911 service (enhanced 911), which allows personal information such as your name and address to be given to local dispatch center automatically during an emergency.
10) User reviews - Read some online customer reviews as a reference. However, bear in mind that these reviews can be tainted and the quality of VoIP service is affected by other factors such as broadband connection. If in doubt, call the VoIP companies to express your concern and ask for clarification.
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