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Thursday, July 17, 2008

VoIP PBX Solutions: Enjoy Unparalleled Reliability and Productivity Gain

VoIP PBX Solutions: Enjoy Unparalleled Reliability and Productivity Gain

by Kristen Kiya


In the advanced world, every small and medium-sized business needs an affordable and unified solution for its day-to-day communication. To support the high-end communication, the IP PBX solution provides enterprise-class phone system which is designed to grow with your business and offer unparalleled reliability and productivity gains. The best part is that it is simple to use and easy to manage.

This high-tech solution has capability of transferring data, image, video, and voice for communication over packet switching technique, wherein the data is transmitted vis internet. This way of managing communication facilitates the organizations to deal with their clients from varied locations รข€" irrespective of geographical location, quite effectively. With positive results, these solutions are increasingly becoming common among various enterprises, especially who have multiple branch offices, scattered across the world. This hybrid solution also offers greater scalability advantage more so when compared to the traditional PBX systems. As a matter of fact, for calling from a remote area, one requires the internet connection, reliable services from the provider and telephone set.

Not only because of unified communication, these IP PBX solutions offer superior voice reception at both the ends. Moreover, it also lowers down the communication cost by almost 50 percent. Considering, cost efficiency and excellent voice quality as primary benefits, many business users are planning to switch over to these solutions from existing PSTN networks, to experience effective communication. According to the statistics, the VoIP solutions have increased returns on investment and considered as a natural offshoot to this trend.

An IP PBX or private branch exchange helps the employee of an enterprise to manage their telephone lines in a better manner. The internet telephony PBX solution allows the business users to share a certain number of external lines. The IP PBX provides flexibility to the growing enterprises. It reduces long-term investments as well as maintenance costs of extending telephone numbers. These solutions act as a gateway to both voice and data or unified networks. The voice over IP solutions can also be used to switch the calls between the VoIP and a traditional PSTN telephone users or between the two traditional telephone users.

Unlike the conventional PBX system, the advanced system does not require separate networks for sending and receiving the voice and data communication. As a matter of fact, it allows the business users to employ the converge communication over a single IP network. This, increases the value of IP PBX systems to a significant extent. With the VoIP PBX solutions, business enterprises can easily expand their phone system to multiple branch offices and enjoy the various benefits. The IP PBX has grown to incorporate all sorts of advanced features such as voicemail, call forwarding, call waiting, unified messaging, auto attendant, automatic call distribution, call queuing, branch office support, telecommuters, softphones and many more.

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