Is Fear of VoIP Holding Your Small Business Back?

Is Fear of VoIP Holding Your Small Business Back?

Is Fear of VoIP Holding Your Business Back?
By Asad Haroon, CEO of InsideUp.com

Although IP telephony has been in existence since the mid 1990s, and is rapidly becoming the new standard for business communications, some small business owners are still reluctant to let go of their outdated telephone systems. Procrastination, fear of change and some persistent but erroneous beliefs about business VoIP may still be keeping these smaller companies from discovering the advantages of making the switch to a VoIP system.

One common misconception about IP PBX is that it is complicated to install and difficult for businesses to make the transition. The truth is that there is no easier type of phone system to install than VoIP. With no on-site hardware, no set-up costs, and no technician visit required, you will probably find the switch to IP phone service for your small business communications easier than having cable TV installed in your home. What about maintenance and ease of use once your VoIP system is in place? Another myth surrounding VoIP PBX is that training employees to use the system will consume many labor hours. On the contrary, IP systems are very intuitive. After a brief training session, all employees will be able to use features such as call center routing and auto attendant with minimal help from management or IT personnel. VoIP technology has been around long enough to have all the difficulties worked out and is now very user-friendly. Its integrated data and communications platform will actually save your company labor costs. Your VoIP provider will automatically maintain and upgrade your system without any disruption of your service. Multiple extensions and remote connections for employees who telecommute can be easily added. In fact, IP telephony systems provide scalability and flexibility that traditional systems have never been able to offer. According to a report by market research company Dell'Oro Group, IP telephony will account for nearly 60% of new communication systems for small businesses, while installation of analog systems is expected to decline by an average of 10% per year, and the use of traditional systems will decline to less than 5% of business communications by 2011. Small businesses that have already embraced IP telephony and realize the simplicity, ease of use, and flexibility it offers are taking a huge step toward positioning themselves to compete with larger companies. Customers will take their business to a company that can respond readily to their needs, and this is where a VoIP system can truly help your business to excel. Since communication is the key to excellent customer service and the success of your company, you will do well to find a VoIP provider that is accustomed to meeting the needs of small businesses. InsideUp is the trusted authority on business VoIP providers, and will help you find a VoIP vendor that will be a good match for your company. We work with proven and reliable companies that specialize in providing IP telephony to small businesses. Search our easy to navigate site, and you will find articles, videos, and information about IP PBX and IP phones, as well as tips to help you make an informed decision about VoIP PBX and hosted VoIP systems. We also offer you the option to submit a simple form that will enable top VoIP vendors to contact you with further details about their service.