To those who may be less familiar, call center technology consists of automated phone systems capable of answering incoming phone calls and performing outbound autodialing. A call center is a group of telephone agents who receive incoming calls and/or make outgoing calls. Many call centers are completely automated, processing incoming and outgoing calls without any manual operations. Software applications usually associated with calls centers are CRM (Customer Relationship Management) programs.
Voice over Internet Protocol (VOIP) is a call center technology that allows call center to make and receive calls using the Internet instead of traditional phone lines. As a matter of fact, today, many call centers deploy VOIP technology in a bid to reduce costs and improve operational efficiency as also employ remote call center agents. Businesses worldwide have built VOIP into their call centers, because of the scalability, and VOIP enables call centers to adapt and grow along with business and technology needs.
Voice over Internet Protocol (VOIP) technology has come to stay. It has made steady progress in replacing traditional telephone lines in most businesses and even in homes. It is the technology of the future as more and more people are enamored of the features of VOIP technology and the concomitant benefits. For many businesses, reduced cost is perhaps the most compelling reason to adopt VOIP in the call centers. VOIP allows organizations to set up core operations in their main office, while operating call centers at many locations across the globe.
Ordinarily, a VOIP call center is a virtual communication warehouse for marketing, and to a lesser extent, customer relationship management (CRM) functions. Using software on your call center's workstations along with a broadband Internet connection can result in significant savings on operational costs. The telephone communications through the Internet allows the VOIP call center staff to initiate and respond to any number of simultaneous telemarketing calls, phone orders, and customer inquiries. Essentially, a VOIP call center centralizes telemarketing, ordering and customer service functions for various manufacturing and service companies.
There are two different choices - one is to make your current equipment - enabled. The other is to build up a new system through a separate gateway. But there are greater gains in having VOIP technology native to your existing call center system. You can use your current equipment by adding a VOIP interface board or similar bridging device to your current system configuration. There are many manufacturers who offer these products.
While exercising this option, buy a product that is certified and capable of easy integration with your existing equipments. Please remember the vendor's commitment to developing VOIP solutions for you is important. If you find it difficult, hire a professional consultant, who has already handled multiple VOIP call center deployments, to guide you through your project.
Since all telephone functions of are computerized, and since the Internet is by far more capable of handling multiple phone transmissions than a Public Switched Telephone Network (PSTN), a call center need not be unduly bothered about overburdened telephone lines. This is a huge advantage. A number of opportunities are presented once you have your call center on the VOIP technology.
Showing posts with label VoIP Technology. Show all posts
Showing posts with label VoIP Technology. Show all posts
Monday, December 7, 2009
Monday, November 2, 2009
How VoIP Technology Has Revolutionised the Rise of Cheap Calls
How VoIP Technology Has Revolutionised the Rise of Cheap Calls
VoIP (Voice over Internet Protocol) has worked hard to improve the way individuals communicate with one another. Providing people with an alternative, cheaper way to connect with friends and family, its rise has challenged the services offered by traditional telecommunications companies. The result is impressive and statistics report that there are currently over 100 million subscribers to the technology.
Basically harnessing the power of the internet, VoIP allows its users to make free or cheap phone calls to others without the need for a landline. In fact, because the internet is capable of transmitting more information at much higher speeds than a normal telephone, as well as being able to utilise such things as video technology, the cost of speaking to others has been significantly reduced. Services, on the other hand, have been enhanced.
One of the biggest advantages of using VoIP as opposed to a traditional phone line is that call rates don't change dependent on the time of day the call is made. In this way, on- and off- peak calling times have all but been made redundant. Not only that, but it is also possible to call any landline or mobile phone in the world, at any time, in a cost efficient manner.
For example, if a friend or family member is travelling around Italy for the summer and you want to keep in regular contact with them without spending a fortune, then VoIP provides the ideal solution. Indeed, it can cost as little as £0.014 per minute to call an Italian landline and £0.201 to a mobile. Not only that, but it is also possible to send text messages or set up voicemail.
In order to utilise VoIP technology, you need to download and install the relevant software onto your computer. Generally speaking, there are then two ways to go about making cheap calls: pay-as-you-go or monthly subscriptions. With pay-as-you-go, you can simply add credit to your account, which will then last for up to 180 days after each call is made. Monthly subscriptions, on the other hand, usually don't require any long-term contracts and can be used from anywhere in the world.
This is great, in comparison to phone cards, for instance, where you can only use them in the country where they were bought and the credit runs out after a relatively short time, such as 30 days. Additionally, the call rates on phone cards can vary significantly and they don't come with the added features seen with VoIP packages, like text messaging.
The advent of VoIP has brought with it many changes, not least that of low cost calls. As such, the way people speak to one another has been revolutionised and with the possibility of being able to make cheap calls to Italy, or anywhere else in the world, the power of connecting with friends and family is increasingly in the hands of the people.
VoIP (Voice over Internet Protocol) has worked hard to improve the way individuals communicate with one another. Providing people with an alternative, cheaper way to connect with friends and family, its rise has challenged the services offered by traditional telecommunications companies. The result is impressive and statistics report that there are currently over 100 million subscribers to the technology.
Basically harnessing the power of the internet, VoIP allows its users to make free or cheap phone calls to others without the need for a landline. In fact, because the internet is capable of transmitting more information at much higher speeds than a normal telephone, as well as being able to utilise such things as video technology, the cost of speaking to others has been significantly reduced. Services, on the other hand, have been enhanced.
One of the biggest advantages of using VoIP as opposed to a traditional phone line is that call rates don't change dependent on the time of day the call is made. In this way, on- and off- peak calling times have all but been made redundant. Not only that, but it is also possible to call any landline or mobile phone in the world, at any time, in a cost efficient manner.
For example, if a friend or family member is travelling around Italy for the summer and you want to keep in regular contact with them without spending a fortune, then VoIP provides the ideal solution. Indeed, it can cost as little as £0.014 per minute to call an Italian landline and £0.201 to a mobile. Not only that, but it is also possible to send text messages or set up voicemail.
In order to utilise VoIP technology, you need to download and install the relevant software onto your computer. Generally speaking, there are then two ways to go about making cheap calls: pay-as-you-go or monthly subscriptions. With pay-as-you-go, you can simply add credit to your account, which will then last for up to 180 days after each call is made. Monthly subscriptions, on the other hand, usually don't require any long-term contracts and can be used from anywhere in the world.
This is great, in comparison to phone cards, for instance, where you can only use them in the country where they were bought and the credit runs out after a relatively short time, such as 30 days. Additionally, the call rates on phone cards can vary significantly and they don't come with the added features seen with VoIP packages, like text messaging.
The advent of VoIP has brought with it many changes, not least that of low cost calls. As such, the way people speak to one another has been revolutionised and with the possibility of being able to make cheap calls to Italy, or anywhere else in the world, the power of connecting with friends and family is increasingly in the hands of the people.
Sunday, October 18, 2009
VoIP Technology - What you Should Know Before you Switch
VoIP Technology - What you Should Know Before you Switch
Do you really know what VoIP is? Have you an idea that it may well be just another phone service that has started up in recent years? That is, in part, correct. However, VoIP is a telephone system that is totally reliant on your broadband connection.
What does VoIP stand for? Voice over Internet Protocol. It is a method of sending your conversation by utilizing broadband. You can continue to use your current telephone which will be connected to your VoIP system using a special connector.
The other questions that spring to mind are; can I continue to work on the PC whilst using the VoIP system to make a call and do I need any dedicated equipment?
To answer the first question, if you choose the right VoIP company from the many available, you will in all probability, be able to combine the VoIP telephone feature and the ability to send data. There is, quite often, no additional charge for this service. Using a single service provider makes it more cost effective. Other than the equipment supplied to you by your VoIP provider there is no additional equipment needed as long as you have a pc and a reasonably fast broadband connection.
Your VoIP system is a great tool for the people who travel, it makes it possible to accept and make calls where ever you are. Simply connect up to the internet and you can make and receive calls. Another benefit is the ability to have free phone numbers that you can use in some countries.
VoIP offers some very similar services to your ordinary telephone service, such as conference calls, call waiting, call forwarding and so on.
How do you decide if this system is the right choice for you? First and foremost you should do some thorough research to find out if VoIP is available in your area also check if your internet connection is suitable to be used for a VoIP service. The advantages of using VoIP telephone systems for business are well documented and since there has been a great advancement in the capabilities of the VoIP systems, some companies are utilizing it for all their communications. The money saving benefit to businesses is vast and could reduce the telephone bills to a fraction of the previous costs.
If you are thinking of changing to a VoIP system for use in your home, do some careful research to find a provider that is offering a deal that suits you. There are hundreds of different providers to choose from, so speak to the ones that appeal to you and find out who offers the best incentives. VoIP could significantly reduce your home or business telephone bills, so check it out and give it a try. If it doesn't work for you, you could change right back to the traditional system without much trouble.
Do you really know what VoIP is? Have you an idea that it may well be just another phone service that has started up in recent years? That is, in part, correct. However, VoIP is a telephone system that is totally reliant on your broadband connection.
What does VoIP stand for? Voice over Internet Protocol. It is a method of sending your conversation by utilizing broadband. You can continue to use your current telephone which will be connected to your VoIP system using a special connector.
The other questions that spring to mind are; can I continue to work on the PC whilst using the VoIP system to make a call and do I need any dedicated equipment?
To answer the first question, if you choose the right VoIP company from the many available, you will in all probability, be able to combine the VoIP telephone feature and the ability to send data. There is, quite often, no additional charge for this service. Using a single service provider makes it more cost effective. Other than the equipment supplied to you by your VoIP provider there is no additional equipment needed as long as you have a pc and a reasonably fast broadband connection.
Your VoIP system is a great tool for the people who travel, it makes it possible to accept and make calls where ever you are. Simply connect up to the internet and you can make and receive calls. Another benefit is the ability to have free phone numbers that you can use in some countries.
VoIP offers some very similar services to your ordinary telephone service, such as conference calls, call waiting, call forwarding and so on.
How do you decide if this system is the right choice for you? First and foremost you should do some thorough research to find out if VoIP is available in your area also check if your internet connection is suitable to be used for a VoIP service. The advantages of using VoIP telephone systems for business are well documented and since there has been a great advancement in the capabilities of the VoIP systems, some companies are utilizing it for all their communications. The money saving benefit to businesses is vast and could reduce the telephone bills to a fraction of the previous costs.
If you are thinking of changing to a VoIP system for use in your home, do some careful research to find a provider that is offering a deal that suits you. There are hundreds of different providers to choose from, so speak to the ones that appeal to you and find out who offers the best incentives. VoIP could significantly reduce your home or business telephone bills, so check it out and give it a try. If it doesn't work for you, you could change right back to the traditional system without much trouble.
Friday, September 25, 2009
What you should know method of VoIP technology
What you should know method of VoIP technology
VoIP is Voice over Internet Protocol. Standard telephone lines are referred to as PSTN or the Public Switched Telephone Network. PSTN works on circuit switching. A good example of circuit switching is the old switchboard operator who would connect callers to receivers by the use of electrical circuits. VoIP is Packet Switching. Packet Switching consists of data packets, or packets of information being carried across the Internet, from your computer to either another computer or PSTN telephone.
VoIP operates in different forms. For instance, you can use VoIP when you use an Instant Messaging program with voice on your computer. These are very popular and now Yahoo, AOL, MSN, ICQ, and even Google have VoIP Instant Messaging programs. The benefits of these programs are that they are free to download off of the Internet, and by using a microphone and your speakers; you can talk over the Internet with any of your buddies. As long as your friends and family members download the same program, you will be able to talk with them as long as you like, and absolutely free. You can talk to anyone, anywhere in the world with VoIP Instant Messengers.
Another method of VoIP technology is to use a VoIP service provider for your basic telephony needs. A very familiar company is Vonage. For a monthly fee, you will receive VoIP services, the same as you pay for your regular telephone services. You can choose to use your VoIP service over the Internet, or you can choose to connect your VoIP to your standard telephone. By connecting a VoIP phone adapter to your modem and standard phone, you will be able to use your VoIP service and your telephone as you would with any other telephone service provider.
Many people prefer to use a VoIP service provider because the cost of local and long distance calling with VoIP is very inexpensive. Many providers offer unlimited calling plans. There are other features that are often bundled with your service plan. Features such as Voicemail, Caller ID, Call Waiting, Call Transfer, and 3 Way Calling are often included for free in your selected VoIP plan. By choosing your VoIP service provide and installing a phone adapter, you will be on your way to making low cost VoIP calls in minutes.
You can also purchase a specialized VoIP phone. These phones come in both cordless and corded styles. The cordless VoIP phones work the same as standard cordless phones. Many of these phones also come with conferencing features and are suitable for small or home business needs. Another forms of VoIP telephones are the VoWiFi phones. These are wireless VoIP phones. This is the same technology as VoIP, only you are not limited to a plugged in connection. You can use your VoWiFi phone wherever there is a wireless High Speed Internet Connection. These phones are more expensive then mobile phones, and haven't had all of the kinks worked out yet. However, they are still a cost effective choice for those who would like to save a little money.
VoIP has proved to be a viable source of telecommunications. Many companies are now offering VoIP services and those who aren't have plans to do so. Companies such as Verizon and Sprint offer VoIP services. Other companies are working on creating VoIP phones and VoWiFi phones.
There are Hybrid phones on the market, which allow for both VoWiFi and Cellular calling. These phones have many people excited. They can work in a network range as a cellular phone, and then, they can work as a VoWiFi phone, avoiding all roaming charges.
The FCC has issued some regulations regarding VoIP and the ability to call 911. Because VoIP uses the Internet and not a landline phone, when a call is made to 911 from a VoIP connection, the operator who receives the call receives none of the caller's pertinent information. This includes address or location of the call. Some service providers do not supply 911 at all; others have what is known as Enhanced 911 services. To use these services you may need to activate your service, as well as register your information with 911. However, you will need to sign a statement when you apply for your VoIP services stating that you understand your 911 capabilities may be limited.
VoIP is Voice over Internet Protocol. Standard telephone lines are referred to as PSTN or the Public Switched Telephone Network. PSTN works on circuit switching. A good example of circuit switching is the old switchboard operator who would connect callers to receivers by the use of electrical circuits. VoIP is Packet Switching. Packet Switching consists of data packets, or packets of information being carried across the Internet, from your computer to either another computer or PSTN telephone.
VoIP operates in different forms. For instance, you can use VoIP when you use an Instant Messaging program with voice on your computer. These are very popular and now Yahoo, AOL, MSN, ICQ, and even Google have VoIP Instant Messaging programs. The benefits of these programs are that they are free to download off of the Internet, and by using a microphone and your speakers; you can talk over the Internet with any of your buddies. As long as your friends and family members download the same program, you will be able to talk with them as long as you like, and absolutely free. You can talk to anyone, anywhere in the world with VoIP Instant Messengers.
Another method of VoIP technology is to use a VoIP service provider for your basic telephony needs. A very familiar company is Vonage. For a monthly fee, you will receive VoIP services, the same as you pay for your regular telephone services. You can choose to use your VoIP service over the Internet, or you can choose to connect your VoIP to your standard telephone. By connecting a VoIP phone adapter to your modem and standard phone, you will be able to use your VoIP service and your telephone as you would with any other telephone service provider.
Many people prefer to use a VoIP service provider because the cost of local and long distance calling with VoIP is very inexpensive. Many providers offer unlimited calling plans. There are other features that are often bundled with your service plan. Features such as Voicemail, Caller ID, Call Waiting, Call Transfer, and 3 Way Calling are often included for free in your selected VoIP plan. By choosing your VoIP service provide and installing a phone adapter, you will be on your way to making low cost VoIP calls in minutes.
You can also purchase a specialized VoIP phone. These phones come in both cordless and corded styles. The cordless VoIP phones work the same as standard cordless phones. Many of these phones also come with conferencing features and are suitable for small or home business needs. Another forms of VoIP telephones are the VoWiFi phones. These are wireless VoIP phones. This is the same technology as VoIP, only you are not limited to a plugged in connection. You can use your VoWiFi phone wherever there is a wireless High Speed Internet Connection. These phones are more expensive then mobile phones, and haven't had all of the kinks worked out yet. However, they are still a cost effective choice for those who would like to save a little money.
VoIP has proved to be a viable source of telecommunications. Many companies are now offering VoIP services and those who aren't have plans to do so. Companies such as Verizon and Sprint offer VoIP services. Other companies are working on creating VoIP phones and VoWiFi phones.
There are Hybrid phones on the market, which allow for both VoWiFi and Cellular calling. These phones have many people excited. They can work in a network range as a cellular phone, and then, they can work as a VoWiFi phone, avoiding all roaming charges.
The FCC has issued some regulations regarding VoIP and the ability to call 911. Because VoIP uses the Internet and not a landline phone, when a call is made to 911 from a VoIP connection, the operator who receives the call receives none of the caller's pertinent information. This includes address or location of the call. Some service providers do not supply 911 at all; others have what is known as Enhanced 911 services. To use these services you may need to activate your service, as well as register your information with 911. However, you will need to sign a statement when you apply for your VoIP services stating that you understand your 911 capabilities may be limited.
Wednesday, January 14, 2009
5 Ways VOIP Technology is Changing the Phone Business
5 Ways VOIP Technology is Changing the Phone Business
Few technologies have made as sudden an impact on the telecommunications industry as Voice Over Internet Protocol (VOIP). In a matter of only years, VOIP has changed the way people think about their phone service and, more specifically, the power of the Internet. But is it all just talk, or are there real benefits to be had for you and your business? The following information sheds some light on the most important ways VOIP can change the way you call.How is VOIP Technology Changing the Phone Business? Here are 5 ways VOIP technology is reshaping the phone business around the world: Unifying Internet and Phone Technology. One of the promises of modern consumer electronics is the synthesis of varying utilities in a single hub (or videogame machine would be our web browser, etc.). VOIP helps realize this promise by giving people the power to control their phone communications from their computer. Ending the reliance on land-line phones. Already, millions of individuals have given up their traditional land-line phones in favor of their cell phones. Now, more and more people are cutting the cord because of access to VOIP. Providing free calls to millions of customers. One of the strongest selling points of VOIP phone systems continues to be the FREE calling from one service customer to another. If you and your friends, family, business partners or clients have access to the same VOIP service, the calls are gratis with most providers. Freeing customers from the bonds of big telecommunications companies. For far too long, big telecom providers have held their customers hostage with high prices and long-term commitments. VOIP providers, on the other hand, have taken things in another direction. By giving people more power to choose their own calling plans and remove the limits that long-term contracts have placed on them. By helping businesses save money. Businesses that choose to work with VOIP technology can potentially save thousands of dollars on infrastructure costs. Without having to worry about heavy phone installations, equipment and draconian service arrangements, businesses of all sizes can use much needed funds to develop their business in other ways. VOIP usage for businesses and individuals has seen double-digit growth in each of the past several years. This is happening because more people are learning about this innovative, ground-breaking technology and jumping on board. Low start up costs and easy-access are also helping to fuel this growth in what looks to be a dominant part of the communications landscape for years to come. For reliable, affordable VOIP service in the New York area, visit www.itpvoip.com. Unparalleled customer service and amazing price packages are what helped ITP VOIP be rated #1 in customer satisfaction in New York and the #1 VOIP provider in the United States by users. Every day, ITP VOIP strives to bring you the best service is the country.Contact www.itpvoip.com today for more information about how to get started.
Saturday, December 27, 2008
5 Ways VOIP Technology is Changing the Phone Business
5 Ways VOIP Technology is Changing the Phone Business
Few technologies have made as sudden an impact on the telecommunications industry as Voice Over Internet Protocol (VOIP). In a matter of only years, VOIP has changed the way people think about their phone service and, more specifically, the power of the Internet. But is it all just talk, or are there real benefits to be had for you and your business? The following information sheds some light on the most important ways VOIP can change the way you call. How is VOIP Technology Changing the Phone Business?
Here are 5 ways VOIP technology is reshaping the phone business around the world:
Unifying Internet and Phone Technology. One of the promises of modern consumer electronics is the synthesis of varying utilities in a single hub (or videogame machine would be our web browser, etc.). VOIP helps realize this promise by giving people the power to control their phone communications from their computer.
Ending the reliance on land-line phones. Already, millions of individuals have given up their traditional land-line phones in favor of their cell phones. Now, more and more people are cutting the cord because of access to VOIP.
Providing free calls to millions of customers. One of the strongest selling points of VOIP phone systems continues to be the FREE calling from one service customer to another. If you and your friends, family, business partners or clients have access to the same VOIP service, the calls are gratis with most providers.
Freeing customers from the bonds of big telecommunications companies. For far too long, big telecom providers have held their customers hostage with high prices and long-term commitments. VOIP providers, on the other hand, have taken things in another direction. By giving people more power to choose their own calling plans and remove the limits that long-term contracts have placed on them.
By helping businesses save money. Businesses that choose to work with VOIP technology can potentially save thousands of dollars on infrastructure costs. Without having to worry about heavy phone installations, equipment and draconian service arrangements, businesses of all sizes can use much needed funds to develop their business in other ways.
VOIP usage for businesses and individuals has seen double-digit growth in each of the past several years. This is happening because more people are learning about this innovative, ground-breaking technology and jumping on board. Low start up costs and easy-access are also helping to fuel this growth in what looks to be a dominant part of the communications landscape for years to come.
Few technologies have made as sudden an impact on the telecommunications industry as Voice Over Internet Protocol (VOIP). In a matter of only years, VOIP has changed the way people think about their phone service and, more specifically, the power of the Internet. But is it all just talk, or are there real benefits to be had for you and your business? The following information sheds some light on the most important ways VOIP can change the way you call. How is VOIP Technology Changing the Phone Business?
Here are 5 ways VOIP technology is reshaping the phone business around the world:
Unifying Internet and Phone Technology. One of the promises of modern consumer electronics is the synthesis of varying utilities in a single hub (or videogame machine would be our web browser, etc.). VOIP helps realize this promise by giving people the power to control their phone communications from their computer.
Ending the reliance on land-line phones. Already, millions of individuals have given up their traditional land-line phones in favor of their cell phones. Now, more and more people are cutting the cord because of access to VOIP.
Providing free calls to millions of customers. One of the strongest selling points of VOIP phone systems continues to be the FREE calling from one service customer to another. If you and your friends, family, business partners or clients have access to the same VOIP service, the calls are gratis with most providers.
Freeing customers from the bonds of big telecommunications companies. For far too long, big telecom providers have held their customers hostage with high prices and long-term commitments. VOIP providers, on the other hand, have taken things in another direction. By giving people more power to choose their own calling plans and remove the limits that long-term contracts have placed on them.
By helping businesses save money. Businesses that choose to work with VOIP technology can potentially save thousands of dollars on infrastructure costs. Without having to worry about heavy phone installations, equipment and draconian service arrangements, businesses of all sizes can use much needed funds to develop their business in other ways.
VOIP usage for businesses and individuals has seen double-digit growth in each of the past several years. This is happening because more people are learning about this innovative, ground-breaking technology and jumping on board. Low start up costs and easy-access are also helping to fuel this growth in what looks to be a dominant part of the communications landscape for years to come.
Tuesday, December 16, 2008
What Is VoIP Technology
What Is VoIP Technology
You may have heard the term Voip used a lot in the media, but are not sure what everyone is so excited about. Here you will find the answers to your most sought after Voip technology questions.
What is Voip technology?
Technically, VOIP is Voice Over Internet Protocol, or voices traveling over internet lines and wires like other information would. So, what does this mean to you? A lot. Even if you don't have a clue what Voip technology is, you may still be utilizing it everyday if you have a digital phone line or if you use a microphone hooked into your computer to speck to others while you are connected to the internet.
What is Voip technology going to do for me?
Digital phone and services like it keep costs down for the company, which is passed on to the consumer. It is usually much cheaper then a traditional land phone line, especially if you want extras such as caller ID and call forwarding.
What is Voip technology going to lack?
As great as Voip technology may be, there are some drawbacks that one using it for your phone service should realize. First, most digital phone companies do not provide access to emergency assistance numbers, such as 911 for those in the US. This may leave your household vulnerable if you use digital phone. Some consumers overcome this by keeping a basic plan with there traditional phone company provider or have a cell phone available in case of an emergency.
Another drawback to Voip technology in the form of digital phone is that if your power goes out, so does your phone. When you have a service through a traditional phone company, you can still access your line even during power outages as long as you do not need a second power source to run it (ex: cordless phones need a second power source to run, so when the power goes out so does your phone). This is not so with digital phone. However, once again having a basic plan with your traditional phone company or having a cell phone on hand may remedy this problem.
What is Voip technology overall?
Voip technology can be an asset to anyone. It keeps the cost of having a land phone line cheap while still allowing us to communicate verbally without having to rely solely on cell phones. The next time you are taking a look at your high-price phone bill from your phone company, take another look at digital phone and Voip technology in general. You may rack up savings that you never even knew existed.
You may have heard the term Voip used a lot in the media, but are not sure what everyone is so excited about. Here you will find the answers to your most sought after Voip technology questions.
What is Voip technology?
Technically, VOIP is Voice Over Internet Protocol, or voices traveling over internet lines and wires like other information would. So, what does this mean to you? A lot. Even if you don't have a clue what Voip technology is, you may still be utilizing it everyday if you have a digital phone line or if you use a microphone hooked into your computer to speck to others while you are connected to the internet.
What is Voip technology going to do for me?
Digital phone and services like it keep costs down for the company, which is passed on to the consumer. It is usually much cheaper then a traditional land phone line, especially if you want extras such as caller ID and call forwarding.
What is Voip technology going to lack?
As great as Voip technology may be, there are some drawbacks that one using it for your phone service should realize. First, most digital phone companies do not provide access to emergency assistance numbers, such as 911 for those in the US. This may leave your household vulnerable if you use digital phone. Some consumers overcome this by keeping a basic plan with there traditional phone company provider or have a cell phone available in case of an emergency.
Another drawback to Voip technology in the form of digital phone is that if your power goes out, so does your phone. When you have a service through a traditional phone company, you can still access your line even during power outages as long as you do not need a second power source to run it (ex: cordless phones need a second power source to run, so when the power goes out so does your phone). This is not so with digital phone. However, once again having a basic plan with your traditional phone company or having a cell phone on hand may remedy this problem.
What is Voip technology overall?
Voip technology can be an asset to anyone. It keeps the cost of having a land phone line cheap while still allowing us to communicate verbally without having to rely solely on cell phones. The next time you are taking a look at your high-price phone bill from your phone company, take another look at digital phone and Voip technology in general. You may rack up savings that you never even knew existed.
Wednesday, January 16, 2008
VoIP and local phone service
VoIP and local phone service
by Michael Weaver
With VoIP technology entering the mainstream, it brings the possibilities or huge profits for the companies that provide the service. The current promise of cost savings is driving more and more residential and business users to investigate this technology. But the local telephone companies are not going to give up customers without a fight.
There is a current mandate by the US federal government that all VoIP providers offer E911 service. The initial blocking of this information was with the public switched telephone network maintained by the major telephone companies
The next stumbling block is 'naked DSL' or DSL access without local phone service. This service is rare, but without it a residence would not be able to use VoIP as their primary phone service mechanism. You see, DSL is running over your existing phone line provided by your local telephone company. Drop your local phone service and you'll probably drop your broadband DSL access as well. (Cable broadband access is a viable solution here and the increased cost in cable access should be offset by the reduction on your monthly phone bill)
These are just two fronts in the battle over VoIP. Should companies be compensated for the infrastructures they build? Should E911 service be 'free' and offered as a public service? What about the existing phone service run into our homes? Who pays for those lines to be laid and hooked into the public switched telephone network?
There really are no easy answers to the questions above. The phone companies are not about to give up customers without a fight. They have years and billions of dollars spent in building one of the most reliable communications networks 'currently' known to us.
Is VoIP the next step in the evolving communications industry? How will this play out with phone companies offering internet and TV services and cable providers offering phone and internet service? The line is being blurred and yet the technology pushes forward.
I don't have the answers, only questions. I know how I'd like to see it all play out, but alas, there is no Nirvana and no, it would seem we all cannot get along. Not when there's literally billions of dollars at stake. There will be winners and losers as this war rages on, but it is my hope that we, the end users, will, in the end, be better for it. After all, we've been down this path many times before and it's turned out ok.
Remember the advent of the PC and where we've gone since then? Remember the first bulky cellular phones vs. what's available today? Yes, TV's, radios, computers, phones the list goes on. Technology advances will continue to push us into new directions. I'm sure that in the end, VoIP will be as commonplace as the home computer.
We can leverage this technology today in a cost effective manner. Like any technology how you implement VoIP will make the difference. Whether you're a residential or business user, there can be an immediate benefit. Check with your communications broker to find out if your existing phone needs can be met cost effectively with VoIP.
by Michael Weaver
With VoIP technology entering the mainstream, it brings the possibilities or huge profits for the companies that provide the service. The current promise of cost savings is driving more and more residential and business users to investigate this technology. But the local telephone companies are not going to give up customers without a fight.
There is a current mandate by the US federal government that all VoIP providers offer E911 service. The initial blocking of this information was with the public switched telephone network maintained by the major telephone companies
The next stumbling block is 'naked DSL' or DSL access without local phone service. This service is rare, but without it a residence would not be able to use VoIP as their primary phone service mechanism. You see, DSL is running over your existing phone line provided by your local telephone company. Drop your local phone service and you'll probably drop your broadband DSL access as well. (Cable broadband access is a viable solution here and the increased cost in cable access should be offset by the reduction on your monthly phone bill)
These are just two fronts in the battle over VoIP. Should companies be compensated for the infrastructures they build? Should E911 service be 'free' and offered as a public service? What about the existing phone service run into our homes? Who pays for those lines to be laid and hooked into the public switched telephone network?
There really are no easy answers to the questions above. The phone companies are not about to give up customers without a fight. They have years and billions of dollars spent in building one of the most reliable communications networks 'currently' known to us.
Is VoIP the next step in the evolving communications industry? How will this play out with phone companies offering internet and TV services and cable providers offering phone and internet service? The line is being blurred and yet the technology pushes forward.
I don't have the answers, only questions. I know how I'd like to see it all play out, but alas, there is no Nirvana and no, it would seem we all cannot get along. Not when there's literally billions of dollars at stake. There will be winners and losers as this war rages on, but it is my hope that we, the end users, will, in the end, be better for it. After all, we've been down this path many times before and it's turned out ok.
Remember the advent of the PC and where we've gone since then? Remember the first bulky cellular phones vs. what's available today? Yes, TV's, radios, computers, phones the list goes on. Technology advances will continue to push us into new directions. I'm sure that in the end, VoIP will be as commonplace as the home computer.
We can leverage this technology today in a cost effective manner. Like any technology how you implement VoIP will make the difference. Whether you're a residential or business user, there can be an immediate benefit. Check with your communications broker to find out if your existing phone needs can be met cost effectively with VoIP.
Wednesday, December 12, 2007
VoIP Solution Providers: saves money and increases productivity
VoIP Solution Providers: saves money and increases productivity
by Angela Hayden
Bills! Bills! Bills! If every month you spend half of your salary on telephone bills then switch on to Voice over IP telephony system. Unlike, traditional PSTN services, VoIP solution providers offer unlimited long distance and international calls at minimal cost. While offering services, solution providers stress on delivering good voice quality, reliability, efficient network and security. With these benefits, VoIP technology is widely used by corporate houses and individual users from different spheres of industry. No doubt, corporate houses and residential user are benefited with VoIP solutions as they cut down on monthly communication cost in the long run. Moreover, one can carry the phone across the globe and can have access to calls at at very low rates. VoIP business solution providers offer different solutions to different businesses depending upon operations of business.
VoIP solutions can be easily accessed by anyone who possesses high speed Internet connection, Analog Telephone Adapter (ATA) as well as phone. One can avail ATA hardware for free from solution providers of VoIP. So, while making selection of efficient providers, user must opt for a provider that offers high-end communications services and solutions like caller ID, voice mail and 3-way conferencing. Well, the best VoIP provider is the one who provides wide range of wholesale carrier service, reseller program and business solution.
Unlike conventional PSTN, VoIP uses single cable for sending and receiving data, voice and video packets. Thus, single packet increases the efficiency of Voice-over-IP services. VoIP solution providers help users to share data seamlessly with this unique and flexible technology. Seamlessly network transition in business helps to minimally affect the network operations during switching process. This helps the network operations to increase the efficiency and productivity of different corporate houses, contact centers or Internet service providers.
by Angela Hayden
Bills! Bills! Bills! If every month you spend half of your salary on telephone bills then switch on to Voice over IP telephony system. Unlike, traditional PSTN services, VoIP solution providers offer unlimited long distance and international calls at minimal cost. While offering services, solution providers stress on delivering good voice quality, reliability, efficient network and security. With these benefits, VoIP technology is widely used by corporate houses and individual users from different spheres of industry. No doubt, corporate houses and residential user are benefited with VoIP solutions as they cut down on monthly communication cost in the long run. Moreover, one can carry the phone across the globe and can have access to calls at at very low rates. VoIP business solution providers offer different solutions to different businesses depending upon operations of business.
VoIP solutions can be easily accessed by anyone who possesses high speed Internet connection, Analog Telephone Adapter (ATA) as well as phone. One can avail ATA hardware for free from solution providers of VoIP. So, while making selection of efficient providers, user must opt for a provider that offers high-end communications services and solutions like caller ID, voice mail and 3-way conferencing. Well, the best VoIP provider is the one who provides wide range of wholesale carrier service, reseller program and business solution.
Unlike conventional PSTN, VoIP uses single cable for sending and receiving data, voice and video packets. Thus, single packet increases the efficiency of Voice-over-IP services. VoIP solution providers help users to share data seamlessly with this unique and flexible technology. Seamlessly network transition in business helps to minimally affect the network operations during switching process. This helps the network operations to increase the efficiency and productivity of different corporate houses, contact centers or Internet service providers.
VoIP platform providers: supports service providers
VoIP platform providers: supports service providers
by Angela Hayden
VoIP platform providers offer Next Generation IP Telephony business solution to it's customers. This platform is best suitable for those business houses that have access to strong client base spread in geographical arena. Along with that, efficient and sound sales department is mandatory for venturing in VoIP platform services. The provider's main target is to provide tremendous growth and potential opportunities in IP Telephony. No doubt, Voice over IP telephony has changed the traditional method of communicating through PSTN. With VoIP technology, any end-user can communicate seamlessly, provide better cost controls and high productivity in his organization. VoIP offers single platform for sending data, voice and video to other user over high speed Internet. This helps to improve efficiency of resources and allows end user to make more than one call at any time.
VoIP platform providers deliver superior clarity and high quality business VoIP solutions to Next Generation carriers, businesses and individual users. Various services are offered to wholesaler VoIP carrier, contact centres, ISP or ITSP solution, corporate business and swtichless resellers.
The work of voice over IP is to convert analog audio signal to digital data so that it can be transmitted over Internet. This service by VoIP provides to reduce the cost of communication. With its state-of-art-technology, platform providers provide its end users with a complete flexible, scalable and reliable communication. The main motive of any VoIP provider is to offer low cost communication over long distance and international calling.
The aim of VoIP platform provider is to increase the output and to expand the business arena. Providers of VoIP offer wholesalers and retailers with some part of the VoIP switch at an affordable rate. Thus, considering the global market, renowned platform providers operate their work 24x7x365, i.e. they support their services around the clock.
by Angela Hayden
VoIP platform providers offer Next Generation IP Telephony business solution to it's customers. This platform is best suitable for those business houses that have access to strong client base spread in geographical arena. Along with that, efficient and sound sales department is mandatory for venturing in VoIP platform services. The provider's main target is to provide tremendous growth and potential opportunities in IP Telephony. No doubt, Voice over IP telephony has changed the traditional method of communicating through PSTN. With VoIP technology, any end-user can communicate seamlessly, provide better cost controls and high productivity in his organization. VoIP offers single platform for sending data, voice and video to other user over high speed Internet. This helps to improve efficiency of resources and allows end user to make more than one call at any time.
VoIP platform providers deliver superior clarity and high quality business VoIP solutions to Next Generation carriers, businesses and individual users. Various services are offered to wholesaler VoIP carrier, contact centres, ISP or ITSP solution, corporate business and swtichless resellers.
The work of voice over IP is to convert analog audio signal to digital data so that it can be transmitted over Internet. This service by VoIP provides to reduce the cost of communication. With its state-of-art-technology, platform providers provide its end users with a complete flexible, scalable and reliable communication. The main motive of any VoIP provider is to offer low cost communication over long distance and international calling.
The aim of VoIP platform provider is to increase the output and to expand the business arena. Providers of VoIP offer wholesalers and retailers with some part of the VoIP switch at an affordable rate. Thus, considering the global market, renowned platform providers operate their work 24x7x365, i.e. they support their services around the clock.
Sunday, December 9, 2007
VoIP Technology For The Little Guy....With Worldwide Origination
VoIP Technology For The Little Guy....With Worldwide Origination
by Michael Lemm
Not everyone in the world has sufficient internet access capability to take advantage of the benefits from VoIP. Shoot....most folks are lucky to have 1 phone line for that matter. This dose of reality kinda puts the dampers on the "VoIP will take over the world" conspiracy theory.
But hold on there Junior....the little guy may just have found a hero.
Mail2speak, a US-based company, is offering users cut-throat rates to place international calls. But wait until you learn how they do it....read on.
For example......
* You can call the US and UK from South Africa for R1.35 a minute. Telkom charges between double and triple the price for these calls. Calls to Australia from SA are also about 50% cheaper.
* You can call anywhere in the United States and most of Europe from Malaysia for just 45 sen per minute compared to 98 sen per minute at present charged by a local company using land lines. For mobile phones, the calls will be 68 sen per minute as opposed to 98 sen. A call to China costs 50 sen per minute on a fixed line compared to 1.98 RM by fixed line charged by a local company.
* You can call anywhere in the United States and much of Europe from Brazil for around 0.33 BRL.
* You can call Japan from Italy for 0.11 EUR......the US for 0.08 EUR.
* You can call India from UAE for 2.63 AED.......the UK for 1.74 AED.
Those are just a small sample of what is available.
How?
What makes the service unique is that unlike other Internet telephony applications, mail2speak does not require a microphone, a software download or a dedicated broadband connection with special equipment. All that is required to use the service is access to the website and an open phone line or cellphone to receive a call. You can place an international call from any phone or mobile/PDA at super low rates.
The process is simple. Just visit mail2speak and fill out a few registration details. After that enter the overseas number you wish to call and within seconds your phone will ring. The call will have been placed for you and you can talk to your loved ones....or business contacts.... at a ridiculously low rate.
The service is available to and from 280 countries around the world. Your relatives and business contacts overseas can also use this service to contact you and pay in their local currency.
If, as in many international homes with Internet connections, there is only one phone line available, Mail2speak will automatically call you again in one minute to give you time to end the Internet connection and receive the call. They do this because calls to cellphones cost more in some countries.
For business people who make frequent international calls, mail2speak is especially convenient because it allows you to store the numbers that are called and simply click on them to be connected automatically.
** In addition, if you do not need to have a two-way chat there is another great service that is offered.
You can use your telephone to leave a message for as many overseas friends as you want for just 63 cents a minute. This message will be e-mailed as an Internet sound file (voice email).
All in all....pretty cool solution for the average Joe around the globe. VoIP technology for the little guy. Gotta love it.
by Michael Lemm
Not everyone in the world has sufficient internet access capability to take advantage of the benefits from VoIP. Shoot....most folks are lucky to have 1 phone line for that matter. This dose of reality kinda puts the dampers on the "VoIP will take over the world" conspiracy theory.
But hold on there Junior....the little guy may just have found a hero.
Mail2speak, a US-based company, is offering users cut-throat rates to place international calls. But wait until you learn how they do it....read on.
For example......
* You can call the US and UK from South Africa for R1.35 a minute. Telkom charges between double and triple the price for these calls. Calls to Australia from SA are also about 50% cheaper.
* You can call anywhere in the United States and most of Europe from Malaysia for just 45 sen per minute compared to 98 sen per minute at present charged by a local company using land lines. For mobile phones, the calls will be 68 sen per minute as opposed to 98 sen. A call to China costs 50 sen per minute on a fixed line compared to 1.98 RM by fixed line charged by a local company.
* You can call anywhere in the United States and much of Europe from Brazil for around 0.33 BRL.
* You can call Japan from Italy for 0.11 EUR......the US for 0.08 EUR.
* You can call India from UAE for 2.63 AED.......the UK for 1.74 AED.
Those are just a small sample of what is available.
How?
What makes the service unique is that unlike other Internet telephony applications, mail2speak does not require a microphone, a software download or a dedicated broadband connection with special equipment. All that is required to use the service is access to the website and an open phone line or cellphone to receive a call. You can place an international call from any phone or mobile/PDA at super low rates.
The process is simple. Just visit mail2speak and fill out a few registration details. After that enter the overseas number you wish to call and within seconds your phone will ring. The call will have been placed for you and you can talk to your loved ones....or business contacts.... at a ridiculously low rate.
The service is available to and from 280 countries around the world. Your relatives and business contacts overseas can also use this service to contact you and pay in their local currency.
If, as in many international homes with Internet connections, there is only one phone line available, Mail2speak will automatically call you again in one minute to give you time to end the Internet connection and receive the call. They do this because calls to cellphones cost more in some countries.
For business people who make frequent international calls, mail2speak is especially convenient because it allows you to store the numbers that are called and simply click on them to be connected automatically.
** In addition, if you do not need to have a two-way chat there is another great service that is offered.
You can use your telephone to leave a message for as many overseas friends as you want for just 63 cents a minute. This message will be e-mailed as an Internet sound file (voice email).
All in all....pretty cool solution for the average Joe around the globe. VoIP technology for the little guy. Gotta love it.
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