Middle East Countries - Registering a rapid growth in VoIP business.
by Kristen Kiya
The way business is conducted in the modern day world has transformed - for the better - with the emergence of voice over Internet Protocol. This fact holds true as much for businesses located in the Middle East as for corporate houses and organisations operating in parts of Europe or Asia.
With the implementation of VoIP, there is significant savings in terms of infrastructural and communications costs. In addition, there is a convergence of the several processes that ensure more efficient use of scarce resources. All these factors add up to increase in the profits of the business houses opting for VoIP. As a matter of fact, this high-end convergence technology is giving the much needed fillip to corporate entities to get ahead of competition in their respective sectors.
Many companies in the Middle East have benefited from this revolutionary technology. The providers of VoIP business phone services in these regions can vouch for this fact. Due to all the benefits that it entails, the users of VoIP business service have been more that eager to internalize the same. As a matter of fact, many of these entities have been rather amazed with the entire process of making calls, wherein the data travels quite like the email messages and web pages through the Internet.
As of now, the VoIP business in the Middle East - or for that matter anywhere else - is replete with possibilities. The demand conditions are very strong. For starters, the networking infrastructure can be made more versatile with the incorporation of VoIP technology. With a dependence on Voice over IP, all sorts of internal communications can be efficiently dealt with. The costs incurred on equipment and maintenance can also be brought down quite significantly. A single IP based network is all that is takes to converge video, voice and data networks. Specialized infrastructures for voice, video, or data can be done away with. Corporate users in the Saudi Arabia, Kuwait and Qatar are more then happy with all the developments in this sphere.
The easy availability of bandwidth is another major factor that has contributed to the increasing popularity of VoIP. Other benefits that come with Voice over IP include seamless connectivity and more engaging options for customer satisfaction. Companies that have implemented business VoIP can deal with their end users and customers in ways that were outside the realms of possibility, even a few years ago.
Quite a few players in the Middle East have realized the importance of buying up VoIP minutes for their overall growth as well as for ensuring efficiency in their operations. From businesses in different domains, calls centers and contact centers, to service providers, resellers and carriers - all have realized the tremendous VoIP business opportunity that is staring them in the face.
As a matter of fact, the new and innovative applications based on converged IP networks have facilitated the proper implementation of the latest business strategies. This in turn has resulted in quick returns for all the parties involved. Two trends in the Middle East has made the process all the more easy and hassle free. The telecommunications sector, for one, has been deregulated. Many countries have also made VoIP technology legal - a second trend that has obviously gone in favor of the increasing popularity of this high-end technology.
Showing posts with label VoIP business. Show all posts
Showing posts with label VoIP business. Show all posts
Friday, February 8, 2008
Monday, January 28, 2008
Ten Tips For Choosing A VoIP Provider
Ten Tips For Choosing A VoIP Provider
by Kwan H Lo
What should you consider when choosing a VoIP provider? Read our simple tips before you make your decision.
VoIP phone service is a fast growing business. There are many VoIP companies in the market these days, but professional VoIP reviews are very few. Here are some simple tips to help you compare individual VoIP providers before making your decision.
1) Price - Many people look for the lowest price when choosing a VoIP provider. However, price should never be your first priority. With keen competition in the market today, price difference among individual VoIP providers is very small. You should consider other factors such as service quality, customer support, service plan options etc. After all, what is the point to get the cheapest service if you cannot receive a quality phone call?
2) Service - Look for quality and reliable service. The quality of VoIP service also depends on broadband connection speed. If you want to use some standalone VoIP providers, such as Vonage and Packet8, make sure you also have high quality broadband connection.
3) Customer support - The VoIP provider should provide good customer support including 24 hours phone support 7 days a week. If you encounter any problems while installing or using the VoIP service, you could have someone to help you.
4) Satisfaction guarantee - Most VoIP companies require you to sign a one year contract. It is better to choose a company that provides satisfaction guarantee or free trial. If you don't like their service, you can terminate it within 30 days without paying a penalty fee.
5) Company size - Large companies are often better run and have more sophisticated equipments and facilities than small companies.
6) Service plans - Some plans provide unlimited local and long distance calls; some even provide unlimited global calls to international cities. If you use the VoIP phone as a secondary phone line, you can sign up for some basic plans which give you limited calling minutes at a lower monthly fee. Choose a plan that is most suitable for your need.
7) Local area codes - Find a VoIP provider which can offer a local area code. Otherwise, your friends living in your area will be charged for long distance calls when they call you using an analog phone. However, if most of your friends and relatives are living in another area, you can also choose an area code for that area, so they will only be charged for local calls when they call you.
8) Additional features - Call forwarding, voicemail, call waiting, conference call, caller ID, call filtering are all very useful bonuses. Many VoIP providers provide these services for free.
9) E911 - Make sure the VoIP provider offers E911 service (enhanced 911), which allows personal information such as your name and address to be given to local dispatch center automatically during an emergency.
10) User reviews - Read some online customer reviews as a reference. However, bear in mind that these reviews can be tainted and the quality of VoIP service is affected by other factors such as broadband connection. If in doubt, call the VoIP companies to express your concern and ask for clarification.
by Kwan H Lo
What should you consider when choosing a VoIP provider? Read our simple tips before you make your decision.
VoIP phone service is a fast growing business. There are many VoIP companies in the market these days, but professional VoIP reviews are very few. Here are some simple tips to help you compare individual VoIP providers before making your decision.
1) Price - Many people look for the lowest price when choosing a VoIP provider. However, price should never be your first priority. With keen competition in the market today, price difference among individual VoIP providers is very small. You should consider other factors such as service quality, customer support, service plan options etc. After all, what is the point to get the cheapest service if you cannot receive a quality phone call?
2) Service - Look for quality and reliable service. The quality of VoIP service also depends on broadband connection speed. If you want to use some standalone VoIP providers, such as Vonage and Packet8, make sure you also have high quality broadband connection.
3) Customer support - The VoIP provider should provide good customer support including 24 hours phone support 7 days a week. If you encounter any problems while installing or using the VoIP service, you could have someone to help you.
4) Satisfaction guarantee - Most VoIP companies require you to sign a one year contract. It is better to choose a company that provides satisfaction guarantee or free trial. If you don't like their service, you can terminate it within 30 days without paying a penalty fee.
5) Company size - Large companies are often better run and have more sophisticated equipments and facilities than small companies.
6) Service plans - Some plans provide unlimited local and long distance calls; some even provide unlimited global calls to international cities. If you use the VoIP phone as a secondary phone line, you can sign up for some basic plans which give you limited calling minutes at a lower monthly fee. Choose a plan that is most suitable for your need.
7) Local area codes - Find a VoIP provider which can offer a local area code. Otherwise, your friends living in your area will be charged for long distance calls when they call you using an analog phone. However, if most of your friends and relatives are living in another area, you can also choose an area code for that area, so they will only be charged for local calls when they call you.
8) Additional features - Call forwarding, voicemail, call waiting, conference call, caller ID, call filtering are all very useful bonuses. Many VoIP providers provide these services for free.
9) E911 - Make sure the VoIP provider offers E911 service (enhanced 911), which allows personal information such as your name and address to be given to local dispatch center automatically during an emergency.
10) User reviews - Read some online customer reviews as a reference. However, bear in mind that these reviews can be tainted and the quality of VoIP service is affected by other factors such as broadband connection. If in doubt, call the VoIP companies to express your concern and ask for clarification.
Thursday, January 17, 2008
How To Set Up A Business VoIP System
How To Set Up A Business VoIP System
by Michael Lemm
To set up a business VoIP system, you need several components. A central device to manage the calls, the way a private branch exchange (PBX) or key system unit (KSU) does in traditional phone systems is one of them.
This can be a dedicated piece of hardware such as an IP PBX, a regular PBX that has been IP-enabled, or a server running specialized software. You will also need phones and a data network. In many cases, you may be able to use your existing digital phones and computer network, although you may need to upgrade some of your network hardware.
VoIP Benefit
The most prominent benefit of an IP PBX is for businesses with multiple locations. With the advantage of VoIP, all the offices on a LAN or WAN can get the profits of having a common office phone system. The profits are - extension dialing, seamless call transfers, and other features.
In addition to making it easier to communicate, this sharing of features can enhance collaboration as employees at different locations can truly feel like they are part of the same organization. Plus, if they are on the company network, the phone calls are free - even if your offices are located thousands of miles apart. It is an advantage in saving money expended on calling between two branches of the same office.
VoIP Conversations
Computer networks are designed to handle messy data: packets arrive out of order and some are even lost, but in most cases the data being sent can easily be reconstructed when it is needed. Voice conversations, though, are not as tolerant of these kinds of disturbances. Each packet of sound has to arrive in the correct order because they are being sent in real time - if packets are lost; the conversation sounds distorted, choppy, or falls off all together. This is why VoIP services that rely on the Internet to transmit calls can have uneven phone quality.
The selection of a business VoIP solution is a major decision. Voice service is critical to the operation of the business, so no one wants to implement a technology that will compromise call quality or reliability in any way. On the other hand, the cost savings and value-added functionality available with VoIP makes it a compelling investment.
LANs & WANs
The VoIP phone system is beneficial for companies having multiple locations branches, telecommuters and remote sales offices. And the locations are connected with a company's Local Area Network (LAN) or Wide Area Network (WAN). In that case the companies are suitable for using a VoIP system.
You can share the full features of your phone system across all your locations. In addition, even if you have one office in one place and one in different place, VoIP allows calls between them via extension dialing, making it a zero cost call. For businesses with hefty monthly long distance charges due to calls between far off locations, is an attractive reason to upgrade.
VoIP Process
A VoIP phoning process requires a regular phone, an adapter, broadband Internet service, and a subscription to a VoIP service. When you place a call, it is sent over the Internet as data until it nears the recipient's destination.
Then the call is translated back into a more traditional format and completes the trip over standard phone lines. Also known as Internet telephony, this allows for extremely cheap long-distance and international calls.
VoIP Drawbacks
The main drawback of VoIP systems is the network requirements.
In VoIP telephony the greatest challenge is the bandwidth. It requires high bandwidth for clear messaging.
by Michael Lemm
To set up a business VoIP system, you need several components. A central device to manage the calls, the way a private branch exchange (PBX) or key system unit (KSU) does in traditional phone systems is one of them.
This can be a dedicated piece of hardware such as an IP PBX, a regular PBX that has been IP-enabled, or a server running specialized software. You will also need phones and a data network. In many cases, you may be able to use your existing digital phones and computer network, although you may need to upgrade some of your network hardware.
VoIP Benefit
The most prominent benefit of an IP PBX is for businesses with multiple locations. With the advantage of VoIP, all the offices on a LAN or WAN can get the profits of having a common office phone system. The profits are - extension dialing, seamless call transfers, and other features.
In addition to making it easier to communicate, this sharing of features can enhance collaboration as employees at different locations can truly feel like they are part of the same organization. Plus, if they are on the company network, the phone calls are free - even if your offices are located thousands of miles apart. It is an advantage in saving money expended on calling between two branches of the same office.
VoIP Conversations
Computer networks are designed to handle messy data: packets arrive out of order and some are even lost, but in most cases the data being sent can easily be reconstructed when it is needed. Voice conversations, though, are not as tolerant of these kinds of disturbances. Each packet of sound has to arrive in the correct order because they are being sent in real time - if packets are lost; the conversation sounds distorted, choppy, or falls off all together. This is why VoIP services that rely on the Internet to transmit calls can have uneven phone quality.
The selection of a business VoIP solution is a major decision. Voice service is critical to the operation of the business, so no one wants to implement a technology that will compromise call quality or reliability in any way. On the other hand, the cost savings and value-added functionality available with VoIP makes it a compelling investment.
LANs & WANs
The VoIP phone system is beneficial for companies having multiple locations branches, telecommuters and remote sales offices. And the locations are connected with a company's Local Area Network (LAN) or Wide Area Network (WAN). In that case the companies are suitable for using a VoIP system.
You can share the full features of your phone system across all your locations. In addition, even if you have one office in one place and one in different place, VoIP allows calls between them via extension dialing, making it a zero cost call. For businesses with hefty monthly long distance charges due to calls between far off locations, is an attractive reason to upgrade.
VoIP Process
A VoIP phoning process requires a regular phone, an adapter, broadband Internet service, and a subscription to a VoIP service. When you place a call, it is sent over the Internet as data until it nears the recipient's destination.
Then the call is translated back into a more traditional format and completes the trip over standard phone lines. Also known as Internet telephony, this allows for extremely cheap long-distance and international calls.
VoIP Drawbacks
The main drawback of VoIP systems is the network requirements.
In VoIP telephony the greatest challenge is the bandwidth. It requires high bandwidth for clear messaging.
Friday, December 21, 2007
VoIP Reseller - The right path towards VoIP business reseller opportunities
VoIP Reseller - The right path towards VoIP business reseller opportunities
by Kristen Kiya
Spectacular gains in productivity and significant savings in terms of costs are motivating many businesses to avail VoIP services and solutions. The traditional voice system is increasingly giving way to VoIP systems and IP based solutions. The importance of VoIP resellers can be understood in this context.
VoIP resellers are an important link in the VoIP reseller services value chain. The VoIP resellers ensure that the VoIP services reach end-users in more instances than one. They offer call termination services to users in different parts of the world. The VoIP reseller services make the most of the existing VoIP reseller business opportunities that are replete in this very "niche" market segment.
A few words on the profile of a VoIP reseller. A business having an established customer base in a particular geographical area could become a VoIP reseller. A technical knowledge about the VoIP domain is not required. Neither does a potential reseller need to make a large investment in terms of money or time. Resellers could make the most of VoIP reseller programs, wherein complete infrastructure to terminate calls are provided for. The initial capital requirements are done away with as all the equipment and infrastructure are delivered by the service providers.
In VoIP reseller services, telephony lines could be integrated with VoIP call termination services at industry leading costs. The savings so accrued could be passed over to end users through guaranteeing them a reduced tariff structure. Because of the reseller VoIP services, VoIP solutions are increasingly becoming extremely popular and user-friendly the world over.
Potential customers for VoIP resellers could be small and middle level businesses that are committed to increasing their organizational productivity. As a matter of fact, there is no dearth of business opportunities in VoIP reseller services. Businesses from different domains are joining in the band wagon and the competition is expected to become more intense in the near future.
by Kristen Kiya
Spectacular gains in productivity and significant savings in terms of costs are motivating many businesses to avail VoIP services and solutions. The traditional voice system is increasingly giving way to VoIP systems and IP based solutions. The importance of VoIP resellers can be understood in this context.
VoIP resellers are an important link in the VoIP reseller services value chain. The VoIP resellers ensure that the VoIP services reach end-users in more instances than one. They offer call termination services to users in different parts of the world. The VoIP reseller services make the most of the existing VoIP reseller business opportunities that are replete in this very "niche" market segment.
A few words on the profile of a VoIP reseller. A business having an established customer base in a particular geographical area could become a VoIP reseller. A technical knowledge about the VoIP domain is not required. Neither does a potential reseller need to make a large investment in terms of money or time. Resellers could make the most of VoIP reseller programs, wherein complete infrastructure to terminate calls are provided for. The initial capital requirements are done away with as all the equipment and infrastructure are delivered by the service providers.
In VoIP reseller services, telephony lines could be integrated with VoIP call termination services at industry leading costs. The savings so accrued could be passed over to end users through guaranteeing them a reduced tariff structure. Because of the reseller VoIP services, VoIP solutions are increasingly becoming extremely popular and user-friendly the world over.
Potential customers for VoIP resellers could be small and middle level businesses that are committed to increasing their organizational productivity. As a matter of fact, there is no dearth of business opportunities in VoIP reseller services. Businesses from different domains are joining in the band wagon and the competition is expected to become more intense in the near future.
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