VoIP Services- Latest Invention of Communication Technology
"Transport of the mails, transport of the human voice, and transport of flickering pictures- in this century as in others our highest accomplishments still have the single aim of bringing men together."- Antoine De Saint-Exupery 1900-1944, French aviator, Writer
Voice over Internet Protocol (VoIP) is the latest invention of the communication technology. It is a technology that uses internet as the source of transferring the voice from one place to another. Digital technology is the underlying technique for transmitting the sound signals. A recent survey done by Oysterman Research says that, in the year 2009 alone the number of VoIP services were taken by 64% of the corporate population and the forecast says that it will saturate the market soon. Let's have a look into the technical aspects of this service.
How the VoIP does services work?
For VoIP services you need only a broad band connection, a simple phone and a special adaptor. The adaptor is to be fitted into the connection of the broadband. Placing a call is no different from the traditional phone. The adaptor is mobile, so you can take it along with you while on move. Though no special handset is required, a special mobile handset is available in the market that uses Ethernet for the VoIP connectivity. Through this connection you can opt for both voice and the video conferencing. You will be given online buttons for connecting or disconnecting the line whenever you wish. To place international calls using VoIP you can subscribe to satellite communication systems because the hosted VoIP systems run through international gateways. Get to know what are the benefits of this technology in the below paragraph.
Benefits of VoIP services
* This system gives more voice clarity than the traditional methods of connectivity.
* Also, there is increased speed and high flexibility.
* Equally important are the bundle services of VoIP that include phone calls, fax and internet services at much lower prices than the traditional ways.
* Moreover, the scope for globalization of your business increases with very low investment.
* Currently, there is monthly rental for this service.
* You can also keep a check on your online bill.
Look into the service providers of VoIP services and what technology does they use for the services.
Online VoIP service providers
With the increase in demands more and more businessmen are fast switching towards this service. These VoIP service agencies will maintain a record of your phone bills. You can get pre-paid and post paid systems. The web based administration is applied. You will be given full report of the full traffic and monetary and statistics report. There is triple A facility namely authentication, authorization and accounting. You may also get the online phone bills. The services are provided by the usage of servers, switches and gateways. You can get more information through the World Wide Web.
Showing posts with label VoIP services. Show all posts
Showing posts with label VoIP services. Show all posts
Tuesday, January 12, 2010
Thursday, November 12, 2009
VoIP Services Make People Able to Call Frequently at Cost Effective Rates
VoIP Services Make People Able to Call Frequently at Cost Effective Rates
Voice over Internet protocol (VoIP) is popularly known as Internet phone service. In fact, VoIP service allows you to employ your broadband Internet connection to make and receive telephone calls. This technology has become popular as a standard means of communication among business houses due to its low cost and high voice clarity. VoIP services are fast, trustworthy and typically much less costly than a standard voice land line. An extensive search help you to come across a number of VoIP Internet phone service providers so how do you come to know about the best one? For finding one of the best VoIP service providers, you need to read review as much as possible.
Once you understand about VoIP service and how simple it is, then you would love having it in your home. It works just like a regular phone which is in your home. Most of the modern phones are compatible with VoIP technology, while some are not. Ordinary phones need some changes to be compatible with VoIP technology. For taking VoIP service in your phone, you need an adapter. Some of the common advantages of VoIP service include:
* Diminish your phone bills * You can carry your phone line with you wherever you want * Remove your long distance bill * By pass excessive taxes * Keep you away from the monopoly of phone companies * Integration with audio, data and video applications.
Business switching towards VoIP providers
Due to VoIP features of saving money, increasing productivity and boosting profitability, a number of businesses are attracting to VoIP providers for their communication needs. One of the main reasons for which many businesses are switching towards VOIP is to save money on phone calls. Traditional phone services are costly compared to VOIP.
The following tips are very helpful in guiding when selecting the best business VOIP provider:
* Installation Process * VOIP Quality * Features * Security * Training
There are a number of online companies available who offer VoIP services to choose from. But, before making final decision, you need to research all of your options through the internet. Consulting to several VOIP companies mean that you are getting the best systems at the economical prices.
Voice over Internet protocol (VoIP) is popularly known as Internet phone service. In fact, VoIP service allows you to employ your broadband Internet connection to make and receive telephone calls. This technology has become popular as a standard means of communication among business houses due to its low cost and high voice clarity. VoIP services are fast, trustworthy and typically much less costly than a standard voice land line. An extensive search help you to come across a number of VoIP Internet phone service providers so how do you come to know about the best one? For finding one of the best VoIP service providers, you need to read review as much as possible.
Once you understand about VoIP service and how simple it is, then you would love having it in your home. It works just like a regular phone which is in your home. Most of the modern phones are compatible with VoIP technology, while some are not. Ordinary phones need some changes to be compatible with VoIP technology. For taking VoIP service in your phone, you need an adapter. Some of the common advantages of VoIP service include:
* Diminish your phone bills * You can carry your phone line with you wherever you want * Remove your long distance bill * By pass excessive taxes * Keep you away from the monopoly of phone companies * Integration with audio, data and video applications.
Business switching towards VoIP providers
Due to VoIP features of saving money, increasing productivity and boosting profitability, a number of businesses are attracting to VoIP providers for their communication needs. One of the main reasons for which many businesses are switching towards VOIP is to save money on phone calls. Traditional phone services are costly compared to VOIP.
The following tips are very helpful in guiding when selecting the best business VOIP provider:
* Installation Process * VOIP Quality * Features * Security * Training
There are a number of online companies available who offer VoIP services to choose from. But, before making final decision, you need to research all of your options through the internet. Consulting to several VOIP companies mean that you are getting the best systems at the economical prices.
Monday, November 9, 2009
How to Leverage VoIP Services to Extend Your Business Reach
How to Leverage VoIP Services to Extend Your Business Reach
VoIP or Not to VoIP
At the risk of sounding like a car salesman, I've done some research regarding various methods for reducing operating costs and have found that VoIP services (such as Vonage, ViaTalk, and AT&T's U-Verse Voice) have several industry benefits that should be considered.
VoIP telephony is typically approached with trepidation in work environments, and rightly so. Until recently, insufficient bandwidth, poor implementation, and unreliable service providers have managed to showcase a less than stellar acceptance in many business-based applications.
The Broadband Variable
Enter broadband communications - fast, high-quality networks connecting most of the world, and at last report ‡, now available to 99 percent of US Zip codes. Deployment of this magnitude suggests that it is likely that two endpoints can now share faster, higher quality data speeds. Or, in layman's terms, the consumer or business you call has what it needs to talk to you over the Internet in a fashion that is equal to, or superior, in call quality.
The Bottom Line or 'the Part You Can't Ignore'
So your business already has Internet service for email or Internet use. Chances are if you are running a business within the traffic-laden zones of your nearest metropolis, you've got broadband as well. Either way, the costs incurred to pave the way for VoIP service can be included as a tax write-off for your last quarter, or to put it more eloquently - you're already paying for the method required to implement VoIP communication. It's now a matter of whether or not you are going to utilize this bandwidth to its fullest potential to save yourself the costs of standard telephone service. There is little mystery as to why local phone carriers such as Verizon, AT&T, and Qwest have jumped on the VoIP bandwagon; long distance phone companies and local carriers stand to lose when the emergence of less expensive and more widely available communication technologies offer a cheaper, more competitive service. With low or no per-minute charges, unlimited local or international calling plans business owners would find it difficult not to take advantage of these features for what would end up being a fraction of what the normal carrier would cost. Suddenly, $24.95 per month isn't a lot to fork over per month for unlimited calling to your parts supplier located in Rio De Janeiro, Taiwan, or Paris. In fact, the more bandwidth you have, the more lines you can use simultaneously - which gives your business the leverage to host conference calls, multiple extensions, and extended features typically associated with expensive PBX systems.
Plug and Ring. Are you ready?
It's hard to build a solid case without a point of reference. Many of the benefits realized through conducting business over VoIP systems rely on the quality of your Internet connection, regardless of connection speed. Factors such as packet loss and data lag affect how clear and error-free your conversation will be. There are many free tests online to check how well equipped you are to host VoIP lines from your home or business. I can only urge you to check into this emerging technology - it is here to stay and early users are already reaping the benefits in the form of substantial savings. Many companies are also offering free phone hardware (handsets, headsets, and even wireless units) as incentives to assign up for VoIP service, and getting this hardware to work out-of-the-box is fairly trouble free.
VoIP or Not to VoIP
At the risk of sounding like a car salesman, I've done some research regarding various methods for reducing operating costs and have found that VoIP services (such as Vonage, ViaTalk, and AT&T's U-Verse Voice) have several industry benefits that should be considered.
VoIP telephony is typically approached with trepidation in work environments, and rightly so. Until recently, insufficient bandwidth, poor implementation, and unreliable service providers have managed to showcase a less than stellar acceptance in many business-based applications.
The Broadband Variable
Enter broadband communications - fast, high-quality networks connecting most of the world, and at last report ‡, now available to 99 percent of US Zip codes. Deployment of this magnitude suggests that it is likely that two endpoints can now share faster, higher quality data speeds. Or, in layman's terms, the consumer or business you call has what it needs to talk to you over the Internet in a fashion that is equal to, or superior, in call quality.
The Bottom Line or 'the Part You Can't Ignore'
So your business already has Internet service for email or Internet use. Chances are if you are running a business within the traffic-laden zones of your nearest metropolis, you've got broadband as well. Either way, the costs incurred to pave the way for VoIP service can be included as a tax write-off for your last quarter, or to put it more eloquently - you're already paying for the method required to implement VoIP communication. It's now a matter of whether or not you are going to utilize this bandwidth to its fullest potential to save yourself the costs of standard telephone service. There is little mystery as to why local phone carriers such as Verizon, AT&T, and Qwest have jumped on the VoIP bandwagon; long distance phone companies and local carriers stand to lose when the emergence of less expensive and more widely available communication technologies offer a cheaper, more competitive service. With low or no per-minute charges, unlimited local or international calling plans business owners would find it difficult not to take advantage of these features for what would end up being a fraction of what the normal carrier would cost. Suddenly, $24.95 per month isn't a lot to fork over per month for unlimited calling to your parts supplier located in Rio De Janeiro, Taiwan, or Paris. In fact, the more bandwidth you have, the more lines you can use simultaneously - which gives your business the leverage to host conference calls, multiple extensions, and extended features typically associated with expensive PBX systems.
Plug and Ring. Are you ready?
It's hard to build a solid case without a point of reference. Many of the benefits realized through conducting business over VoIP systems rely on the quality of your Internet connection, regardless of connection speed. Factors such as packet loss and data lag affect how clear and error-free your conversation will be. There are many free tests online to check how well equipped you are to host VoIP lines from your home or business. I can only urge you to check into this emerging technology - it is here to stay and early users are already reaping the benefits in the form of substantial savings. Many companies are also offering free phone hardware (handsets, headsets, and even wireless units) as incentives to assign up for VoIP service, and getting this hardware to work out-of-the-box is fairly trouble free.
Tuesday, November 3, 2009
On-Site, Managed and Hosted VoIP Services - Which is the Best for Business?
On-Site, Managed and Hosted VoIP Services - Which is the Best for Business?
VoIP telephony is a modern business communication resource with many advantages for business. Financial and operational benefits transform businesses into efficient, dynamic enterprises that deliver services at an optimum level. VoIP is steadily replacing existing PBX systems with superfast communication via a broadband connection. Previously, call costs through PSTN lines were expensive, as were the capital outlays. With VoIP however, call costs are far lower and installation and maintenance costs are less than for PSTN lines.
VoIP services feature a Centrex system with PBX functionality that connects extensions on the network. This transmits voice and data instead of only voice signals, as with PSTN lines. Most businesses swap their existing PBX system for VoIP because they want to remove the stress of having to maintain a telephony system themselves, and prefer to pay a third party to run the system. There are several different types of VoIP, but most fall under the categories of "on-site" and "off-site" VoIP.
Find out more about different types of VoIP systems, and discover what a VoIP business telephone system can do for your business.
Managed VoIP vs. on-site VoIP vs. hosted VoIP
A managed VoIP system is similar to hosted VoIP systems, but there are a few differences. A managed VoIP system is run by a third party and suits small to medium-sized businesses. The service is maintained on-site, meaning that all equipment is kept at the subscriber's location, or at the premises of a third party.
The equipment includes the software required to run a VoIP system, the hardware needed, such as VoIP phones, and network equipment. An information package is also provided with information regarding the management of the VoIP service. This package is included to illustrate the design and operational structure of the hardware and software and maintenance solutions.
The company can control the system itself but it is common for a third party to control the equipment that is on-site. The third party is also responsible for maintaining VoIP services and providing equipment and software updates.
Hosted VoIP also makes use of a third party to control the VoIP operations. However, the only equipment kept on-site is the VoIP phones and softphones (calling software installed and run through a computer). The rest of the equipment is hosted off-site. The services are suited to small to medium-sized businesses looking to reduce time and energy spent on maintaining telephony systems.
On-site VoIP is similar to managed VoIP in terms of the equipment stored on-site. However, this type of VoIP is more suited to large enterprises. The system is maintained exclusively by the enterprise and no third party is involved.
Choose hosted VoIP services for optimum functionality, lower costs and easy maintenance
Managed, hosted and on-site VoIP have many benefits, including lowered call costs, minimal capital outlays, global roaming services and fully scalable systems. Yet hosted VoIP systems can benefit a business even more.
Managed VoIP systems and on-site VoIP systems at large corporations are kept on-site, meaning that maintenance fees can be costly. Whilst managed VoIP has a strong support service for troubleshooting, any technical faults require a call-out - resulting in more expenses. On-site VoIP has no support service as the company runs its own system.
Managed VoIP offers reductions in call costs; however, a managed system can build up expenses in terms of call out fees, hefty capital outlays for equipment, time consuming training and long waits for updates. This is also the case with on-site VoIP. Call costs may be lower than for regular PSTN lines, but the installation of the network, the cost of the hardware and regular maintenance requirements add up to a hefty bill annually.
Hosted systems, which are maintained off-site, can be updated immediately. No call out fee is required and a technically-sound support service is usually offered as part of the VoIP package. Without maintenance requirements, employee time is freed up, thus enabling a company's workforce to focus on operational delivery instead of using time to oversee its telephony service.
The off-site element of hosted VoIP services also allows for better functionality. The features are extremely user friendly, as the advanced technical know-how required to run a VoIP network is avoided.
Revolutionising your business with hosted VoIP technology VoIP allows a business to benefit from the ability to make calls cheaply and send data easily. In many instances, managed VoIP and on-site VoIP incur expenses which can easily eclipse the savings from lower call costs.
Hosted VoIP, however, offers businesses a telephony solution that is low-cost in all areas of the service and provides better functionality than managed or on-site VoIP. Ultimately, this leads to improved service delivery and productivity, as staff have unlimited access to efficient communication systems.
Subscribe to hosted VoIP services today and watch as your company is propelled into the future of business communication.
VoIP telephony is a modern business communication resource with many advantages for business. Financial and operational benefits transform businesses into efficient, dynamic enterprises that deliver services at an optimum level. VoIP is steadily replacing existing PBX systems with superfast communication via a broadband connection. Previously, call costs through PSTN lines were expensive, as were the capital outlays. With VoIP however, call costs are far lower and installation and maintenance costs are less than for PSTN lines.
VoIP services feature a Centrex system with PBX functionality that connects extensions on the network. This transmits voice and data instead of only voice signals, as with PSTN lines. Most businesses swap their existing PBX system for VoIP because they want to remove the stress of having to maintain a telephony system themselves, and prefer to pay a third party to run the system. There are several different types of VoIP, but most fall under the categories of "on-site" and "off-site" VoIP.
Find out more about different types of VoIP systems, and discover what a VoIP business telephone system can do for your business.
Managed VoIP vs. on-site VoIP vs. hosted VoIP
A managed VoIP system is similar to hosted VoIP systems, but there are a few differences. A managed VoIP system is run by a third party and suits small to medium-sized businesses. The service is maintained on-site, meaning that all equipment is kept at the subscriber's location, or at the premises of a third party.
The equipment includes the software required to run a VoIP system, the hardware needed, such as VoIP phones, and network equipment. An information package is also provided with information regarding the management of the VoIP service. This package is included to illustrate the design and operational structure of the hardware and software and maintenance solutions.
The company can control the system itself but it is common for a third party to control the equipment that is on-site. The third party is also responsible for maintaining VoIP services and providing equipment and software updates.
Hosted VoIP also makes use of a third party to control the VoIP operations. However, the only equipment kept on-site is the VoIP phones and softphones (calling software installed and run through a computer). The rest of the equipment is hosted off-site. The services are suited to small to medium-sized businesses looking to reduce time and energy spent on maintaining telephony systems.
On-site VoIP is similar to managed VoIP in terms of the equipment stored on-site. However, this type of VoIP is more suited to large enterprises. The system is maintained exclusively by the enterprise and no third party is involved.
Choose hosted VoIP services for optimum functionality, lower costs and easy maintenance
Managed, hosted and on-site VoIP have many benefits, including lowered call costs, minimal capital outlays, global roaming services and fully scalable systems. Yet hosted VoIP systems can benefit a business even more.
Managed VoIP systems and on-site VoIP systems at large corporations are kept on-site, meaning that maintenance fees can be costly. Whilst managed VoIP has a strong support service for troubleshooting, any technical faults require a call-out - resulting in more expenses. On-site VoIP has no support service as the company runs its own system.
Managed VoIP offers reductions in call costs; however, a managed system can build up expenses in terms of call out fees, hefty capital outlays for equipment, time consuming training and long waits for updates. This is also the case with on-site VoIP. Call costs may be lower than for regular PSTN lines, but the installation of the network, the cost of the hardware and regular maintenance requirements add up to a hefty bill annually.
Hosted systems, which are maintained off-site, can be updated immediately. No call out fee is required and a technically-sound support service is usually offered as part of the VoIP package. Without maintenance requirements, employee time is freed up, thus enabling a company's workforce to focus on operational delivery instead of using time to oversee its telephony service.
The off-site element of hosted VoIP services also allows for better functionality. The features are extremely user friendly, as the advanced technical know-how required to run a VoIP network is avoided.
Revolutionising your business with hosted VoIP technology VoIP allows a business to benefit from the ability to make calls cheaply and send data easily. In many instances, managed VoIP and on-site VoIP incur expenses which can easily eclipse the savings from lower call costs.
Hosted VoIP, however, offers businesses a telephony solution that is low-cost in all areas of the service and provides better functionality than managed or on-site VoIP. Ultimately, this leads to improved service delivery and productivity, as staff have unlimited access to efficient communication systems.
Subscribe to hosted VoIP services today and watch as your company is propelled into the future of business communication.
Saturday, July 19, 2008
VoIP Services: Deploy unified communication
VoIP Services: Deploy unified communication
by Kristen Kiya
The business entities are looking forward to realize the benefits such as cost savings, business continuity and mobility with the latest voice over IP or VoIP services. The advancement in context to "unified" communication and contact center solutions for small and medium-sized businesses can be experienced with voice over IP technology. To do this, entities need to upgrade or extend their telecom services to VoIP infrastructure and deploy unified communications over IP networks. These internet telephony services focus on packet switched voice without unacceptable deterioration of voice quality. The digital data sets are transmitted across a packet switched network in form of compressed IP data. The high fidelity voice signals can be transmitted across the networks with negligible loss of accuracy.
These advanced VoIP phone services deliver various benefits ranging from improved organizational productivity and scalability to streamlined infrastructure and reduced calling costs. With these benefits, many business enterprises have got attracted towards this IP services to enjoy “unified†communication with their customers or clients, across the world. The main concern of this service is to provide necessary skills and expertise to assure that voice quality meets or exceeds business requirements. As a matter of fact, the voice over IP is a technology, wherein voice traffic is transmitted over data network including the public internet. In conjunction with a broadband internet connection, it is possible to use equipment such an ATA or Analog Telephone Adapter, a special IP Phone and software PC-to-Phone.
Depending upon the type of VoIP phone services used, the calls can be made either to VoIP users or both VoIP and regular phone users. The VoIP services can be categorised as Hardware based and Software based.
The Hardware based VoIP services require a converter box. This box converts or connects users traditional phone to the broadband modem or home router. As a matter of fact, the users do not have to turned on their computer system to make and receive calls. On other hand, the software VoIP works over computer with a microphone, a headset or a USB phone.
The hardware-based IP telephony is one of the most flexible applications. It requires only one additional ATA hardware. The ATA is an analogue-to-digital converter which connects users traditional phone to Internet connection. Usually, the service providers offer this hardware to their customers at the time of registration. A second and commonly used hardware-based option is an IP phone. This IP phone integrates an ATA. This phone is similar in appearance to a standard telephone but comes embedded with a built-in adapter. With the help of a standard RJ-45 Ethernet connector this phone connects directly to the router. These IP phones can be distinguished in three different standards namely- MGCP (Media Gateway Control Protocol), H.323 as well as SIP (Session Initiation Protocol). In comparison to all, the SIP phones are quickly becoming the standard.
The Software-based VoIP phone services work little differently. Rather than using a telephone, the users can use speakers and a microphone connected to their computer or an inexpensive USB phone. Not only this, one can even set up a phone book for one-click calls to others.
With the help of advanced VoIP based services, these low-cost or quality enriched technology help the business entities to rely on it, for their growth and prosperity. Moreover, the business VoIP services have been modified to add reliability, stability and enterprise-class features to deliver the advanced capabilities of an enterprise-class phone system for 40 to 80 percent in comparison to traditional offerings.
by Kristen Kiya
The business entities are looking forward to realize the benefits such as cost savings, business continuity and mobility with the latest voice over IP or VoIP services. The advancement in context to "unified" communication and contact center solutions for small and medium-sized businesses can be experienced with voice over IP technology. To do this, entities need to upgrade or extend their telecom services to VoIP infrastructure and deploy unified communications over IP networks. These internet telephony services focus on packet switched voice without unacceptable deterioration of voice quality. The digital data sets are transmitted across a packet switched network in form of compressed IP data. The high fidelity voice signals can be transmitted across the networks with negligible loss of accuracy.
These advanced VoIP phone services deliver various benefits ranging from improved organizational productivity and scalability to streamlined infrastructure and reduced calling costs. With these benefits, many business enterprises have got attracted towards this IP services to enjoy “unified†communication with their customers or clients, across the world. The main concern of this service is to provide necessary skills and expertise to assure that voice quality meets or exceeds business requirements. As a matter of fact, the voice over IP is a technology, wherein voice traffic is transmitted over data network including the public internet. In conjunction with a broadband internet connection, it is possible to use equipment such an ATA or Analog Telephone Adapter, a special IP Phone and software PC-to-Phone.
Depending upon the type of VoIP phone services used, the calls can be made either to VoIP users or both VoIP and regular phone users. The VoIP services can be categorised as Hardware based and Software based.
The Hardware based VoIP services require a converter box. This box converts or connects users traditional phone to the broadband modem or home router. As a matter of fact, the users do not have to turned on their computer system to make and receive calls. On other hand, the software VoIP works over computer with a microphone, a headset or a USB phone.
The hardware-based IP telephony is one of the most flexible applications. It requires only one additional ATA hardware. The ATA is an analogue-to-digital converter which connects users traditional phone to Internet connection. Usually, the service providers offer this hardware to their customers at the time of registration. A second and commonly used hardware-based option is an IP phone. This IP phone integrates an ATA. This phone is similar in appearance to a standard telephone but comes embedded with a built-in adapter. With the help of a standard RJ-45 Ethernet connector this phone connects directly to the router. These IP phones can be distinguished in three different standards namely- MGCP (Media Gateway Control Protocol), H.323 as well as SIP (Session Initiation Protocol). In comparison to all, the SIP phones are quickly becoming the standard.
The Software-based VoIP phone services work little differently. Rather than using a telephone, the users can use speakers and a microphone connected to their computer or an inexpensive USB phone. Not only this, one can even set up a phone book for one-click calls to others.
With the help of advanced VoIP based services, these low-cost or quality enriched technology help the business entities to rely on it, for their growth and prosperity. Moreover, the business VoIP services have been modified to add reliability, stability and enterprise-class features to deliver the advanced capabilities of an enterprise-class phone system for 40 to 80 percent in comparison to traditional offerings.
Thursday, June 5, 2008
sipgate Opens Up iPhone to Third-Party VoIP Services
sipgate Opens Up iPhone to Third-Party VoIP Services
by sipgate
SAN FRANCISCO, CA - June 4, 2008 - sipgate Inc. (www.sipgate.com) today announces the immediate availability of a free application for the iPhone, which, for the first time allows consumers to natively use any VoIP service which uses the industry standard SIP. Consumers can now use their iPhones to make and receive VoIP calls from their devices over a Wi-Fi Internet connection using a wide variety of VoIP providers. The VoIP-enabling software is available from sipgate's website www.sipgate.com.
With the sipgate service, users can dial any number without using minutes from a wireless plan. This is particularly useful when calling to or from other countries, as call costs can be as high as $3 per minute. However, when using a VoIP service, costs can be kept as low as $0.01 per minute. sipgate is giving new users 111 free minutes for domestic calls for users to test out VoIP usage on the device*.
Another benefit of sipgate is that consumers can use any domestic or international number provided by their VoIP service on their iPhone. This means that they can make and receive calls from different domestic and international numbers, all on a single device.
Thilo Salmon, CEO of sipgate commented: "We love VoIP and we love the iPhone so we are giving people like us who always wanted VoIP on the iPhone the ability to use any SIP-based VoIP service they want. We are thrilled that Apple is opening up the iPhone and we look forward to taking part in future application development."
Salmon continued: "As a company we strive to make useful services accessible to everyone. There will be more innovation for businesses and consumers coming from sipgate this year, so keep your eyes open for more news."
by sipgate
SAN FRANCISCO, CA - June 4, 2008 - sipgate Inc. (www.sipgate.com) today announces the immediate availability of a free application for the iPhone, which, for the first time allows consumers to natively use any VoIP service which uses the industry standard SIP. Consumers can now use their iPhones to make and receive VoIP calls from their devices over a Wi-Fi Internet connection using a wide variety of VoIP providers. The VoIP-enabling software is available from sipgate's website www.sipgate.com.
With the sipgate service, users can dial any number without using minutes from a wireless plan. This is particularly useful when calling to or from other countries, as call costs can be as high as $3 per minute. However, when using a VoIP service, costs can be kept as low as $0.01 per minute. sipgate is giving new users 111 free minutes for domestic calls for users to test out VoIP usage on the device*.
Another benefit of sipgate is that consumers can use any domestic or international number provided by their VoIP service on their iPhone. This means that they can make and receive calls from different domestic and international numbers, all on a single device.
Thilo Salmon, CEO of sipgate commented: "We love VoIP and we love the iPhone so we are giving people like us who always wanted VoIP on the iPhone the ability to use any SIP-based VoIP service they want. We are thrilled that Apple is opening up the iPhone and we look forward to taking part in future application development."
Salmon continued: "As a company we strive to make useful services accessible to everyone. There will be more innovation for businesses and consumers coming from sipgate this year, so keep your eyes open for more news."
Thursday, April 10, 2008
Learning what is VOIP
Learning what is VOIP
by voipservices
There are virtually so many methods to talk on the internet. And VOIP (Voice over Internet Protocol) is very much similar and our phone also included in it. You get a box that is provided by the company offering VOIP services and you just have to connect your phone to it and it is also known as modem. The modem gets connected to the cable or DSL modem and you can talk with your phone on the internet, the broadband or internet should have high speed.
VOIP also prove helpful if you have international business, you just have to purchase rechargeable phone card whenever your balance is low. Using your cell phone you can make a call anytime and anywhere across the world. Nowadays the calls are also kept at very competitive rates. Following are some of the VOIP providers-
Different VOIP providers:
Vonage- The name is included in of the most famous VOIP providers at very competitive rates. The company have healthy customer base and offer their customers the best packages and services. They have a customer service through emails and toll free phone service.
The new entry is Sun Rocket which is giving tough competition to the already established VOIP providers. For their customers they offer both limited and non-limited services. Sun Rocket's customers don't have to deposit any activation charges. After a gap of time the company organizes schemes offering lots of services.
Packet 8- It offers their customers cost as low as USD 20. Under this they provide their customers with free of cost activation and free one month. They also offer their customers free helpline services.
Lingo- Lingo's benefits the customers who have to make calls in Western Europe at very cheap rates. Their customers are offered unlimited calls across Europe in seventeen countries and at the payment of small amount you can also have two free phone numbers.
by voipservices
There are virtually so many methods to talk on the internet. And VOIP (Voice over Internet Protocol) is very much similar and our phone also included in it. You get a box that is provided by the company offering VOIP services and you just have to connect your phone to it and it is also known as modem. The modem gets connected to the cable or DSL modem and you can talk with your phone on the internet, the broadband or internet should have high speed.
VOIP also prove helpful if you have international business, you just have to purchase rechargeable phone card whenever your balance is low. Using your cell phone you can make a call anytime and anywhere across the world. Nowadays the calls are also kept at very competitive rates. Following are some of the VOIP providers-
Different VOIP providers:
Vonage- The name is included in of the most famous VOIP providers at very competitive rates. The company have healthy customer base and offer their customers the best packages and services. They have a customer service through emails and toll free phone service.
The new entry is Sun Rocket which is giving tough competition to the already established VOIP providers. For their customers they offer both limited and non-limited services. Sun Rocket's customers don't have to deposit any activation charges. After a gap of time the company organizes schemes offering lots of services.
Packet 8- It offers their customers cost as low as USD 20. Under this they provide their customers with free of cost activation and free one month. They also offer their customers free helpline services.
Lingo- Lingo's benefits the customers who have to make calls in Western Europe at very cheap rates. Their customers are offered unlimited calls across Europe in seventeen countries and at the payment of small amount you can also have two free phone numbers.
Friday, March 14, 2008
VoIP Services | IP Telephony | Inclarity
VoIP Services IP Telephony Inclarity
by Chrsitine Da Silva
VoIP Services and IP telephony Save Costs, Time and Effort
The emergence of smaller business enterprises has come suddenly and successfully as many entrepreneurs tackle the ever more cut throat industries they compete within. However, many small businesses find the simple accessories which big corporations benefit from difficult to come by or hugely expensive to run. It would seem that in the telecommunications accessories of today to subscribe to the best services a business needs to be a multinational corporation with a lot of capital to cover the cost and its own technical department to run the system. Small business enterprises are thus suffering as the only availability to them seems to be a telephone and a very simple switchboard instead of advanced communication solutions. There has become a solution available however which can suit the largest corporation to a two man small business. With hosted VoIP (voice over internet protocol) costs are cut and time is saved. VoIP works on a system of routing voice conversations over the internet using IP based networks.
Inclarity is a UK based company who manage VoIP services to provide users with an advanced telephony system at competitive prices. The telephone system is incredibly easy to subscribe to: simply go the user friendly and simple site to sign up for Inclarity hosted VoIP services. Simply log onto the site, click on the VoIP in a box option and complete the five steps to get advanced telephony and superior services.
Once signed up to Inclarity VoIP services customers have been known to forget they are using an IP phone! The features of VoIP are endless and extremely cost effective. Traditional PBX functionality is offered, as well as the ability to add lines when you please, as the system is fully scalable. Future updates are available without expensive upgrades due to built in future proofing. The Hosted VoIP solution from Inclarity is unique as it uses traditional and new innovative technology to make clients IP telephony experiences a better one. The system allows for multiple connections between branches and free calls between users and the online tools help to avoid time consuming training. The voicemail service can be accessed from any phone or internet connection, viewed in email format or you can listen to them. Customers can control when, where and from who they are able to receive calls and faxes are sent to your inbox immediately as digital files. The system is managed through the internet and enables a business administrator to access and control user features and functions. There is a phone manager tool operated through the internet enabling every user access to configurations, features and functions. Multiple calls can be managed through an operator console allowing receptionists to manage calls through one interface. Other helpful functions include call forwarding, music and message on hold, call barring, 3-way conferencing and function keys on handsets which are programmable to include online call details, an auto attendant and many more. Inclarity also offers a 24 hour a day, 365 days a year support service for any technical problems or other queries customers may have and maintenance of Inclarity services are free.
Inclarity offers seamless business solutions for clients who do not want to waste their time on complicated and overpriced telephony systems. Time is money and with IP Telephony, you save time and money. The prices of Inclarity services are highly competitive yet do not compromise on service excellence. This makes Inclarity the ideal suppliers of VoIP services to every business and also allows small business enterprises the same advanced features as large corporations without the enormous price tag.
by Chrsitine Da Silva
VoIP Services and IP telephony Save Costs, Time and Effort
The emergence of smaller business enterprises has come suddenly and successfully as many entrepreneurs tackle the ever more cut throat industries they compete within. However, many small businesses find the simple accessories which big corporations benefit from difficult to come by or hugely expensive to run. It would seem that in the telecommunications accessories of today to subscribe to the best services a business needs to be a multinational corporation with a lot of capital to cover the cost and its own technical department to run the system. Small business enterprises are thus suffering as the only availability to them seems to be a telephone and a very simple switchboard instead of advanced communication solutions. There has become a solution available however which can suit the largest corporation to a two man small business. With hosted VoIP (voice over internet protocol) costs are cut and time is saved. VoIP works on a system of routing voice conversations over the internet using IP based networks.
Inclarity is a UK based company who manage VoIP services to provide users with an advanced telephony system at competitive prices. The telephone system is incredibly easy to subscribe to: simply go the user friendly and simple site to sign up for Inclarity hosted VoIP services. Simply log onto the site, click on the VoIP in a box option and complete the five steps to get advanced telephony and superior services.
Once signed up to Inclarity VoIP services customers have been known to forget they are using an IP phone! The features of VoIP are endless and extremely cost effective. Traditional PBX functionality is offered, as well as the ability to add lines when you please, as the system is fully scalable. Future updates are available without expensive upgrades due to built in future proofing. The Hosted VoIP solution from Inclarity is unique as it uses traditional and new innovative technology to make clients IP telephony experiences a better one. The system allows for multiple connections between branches and free calls between users and the online tools help to avoid time consuming training. The voicemail service can be accessed from any phone or internet connection, viewed in email format or you can listen to them. Customers can control when, where and from who they are able to receive calls and faxes are sent to your inbox immediately as digital files. The system is managed through the internet and enables a business administrator to access and control user features and functions. There is a phone manager tool operated through the internet enabling every user access to configurations, features and functions. Multiple calls can be managed through an operator console allowing receptionists to manage calls through one interface. Other helpful functions include call forwarding, music and message on hold, call barring, 3-way conferencing and function keys on handsets which are programmable to include online call details, an auto attendant and many more. Inclarity also offers a 24 hour a day, 365 days a year support service for any technical problems or other queries customers may have and maintenance of Inclarity services are free.
Inclarity offers seamless business solutions for clients who do not want to waste their time on complicated and overpriced telephony systems. Time is money and with IP Telephony, you save time and money. The prices of Inclarity services are highly competitive yet do not compromise on service excellence. This makes Inclarity the ideal suppliers of VoIP services to every business and also allows small business enterprises the same advanced features as large corporations without the enormous price tag.
Saturday, February 2, 2008
VoIP service: Best for diverse needs.
VoIP service: Best for diverse needs.
by Kristen Kiya
Many SMBs (small and medium businesses) are getting hold of their individual VoIP gateways and taking their first steps in the domain of VoIP services. Some corporate users are also deploying these services to facilitate the making of long distance calls in a bid to increase their organisational efficiency. Either way, significant benefits are being accrued by the corporates users of IP telephony.
A VoIP service is turning out to be one of the best options available for individuals as well. It has become possible to make calls to faraway places at costs that are not astronomical, to say the least. The quality of services conform to certain established global standards and everyone is happy.
VoIP service providers ensure that the users of their services are not disappointed in any way. They do all that it takes to minimise the loss of data packets as well as voice drop-outs. Congestion of networks are kept at the minimum and the technical issues pertaining to inter-networking are taken care of.
Moreover, the benefits of voice over ip service are incentive enough for potential users to get attracted to the same. In VoIP phone service, data and voice pass over a single network. The costs involved are quite insignificant more so when they are compared to the services from traditional phone systems. Individuals can make calls, which are sometimes absolutely free.
Once a best VoIP service is decided upon, it can be used in diverse ways. Voice over IP calls are clear and come with less disturbances, when these are routed over broadband internet. These calls can also be made with DSL Internet connections. Users wanting to enjoy VoIP service could also go in for cable internet. The infrastructure is visible in quite a few office environments. Moreover, the process of conversion of voice to digital data packets is fast and efficient.
by Kristen Kiya
Many SMBs (small and medium businesses) are getting hold of their individual VoIP gateways and taking their first steps in the domain of VoIP services. Some corporate users are also deploying these services to facilitate the making of long distance calls in a bid to increase their organisational efficiency. Either way, significant benefits are being accrued by the corporates users of IP telephony.
A VoIP service is turning out to be one of the best options available for individuals as well. It has become possible to make calls to faraway places at costs that are not astronomical, to say the least. The quality of services conform to certain established global standards and everyone is happy.
VoIP service providers ensure that the users of their services are not disappointed in any way. They do all that it takes to minimise the loss of data packets as well as voice drop-outs. Congestion of networks are kept at the minimum and the technical issues pertaining to inter-networking are taken care of.
Moreover, the benefits of voice over ip service are incentive enough for potential users to get attracted to the same. In VoIP phone service, data and voice pass over a single network. The costs involved are quite insignificant more so when they are compared to the services from traditional phone systems. Individuals can make calls, which are sometimes absolutely free.
Once a best VoIP service is decided upon, it can be used in diverse ways. Voice over IP calls are clear and come with less disturbances, when these are routed over broadband internet. These calls can also be made with DSL Internet connections. Users wanting to enjoy VoIP service could also go in for cable internet. The infrastructure is visible in quite a few office environments. Moreover, the process of conversion of voice to digital data packets is fast and efficient.
Thursday, January 17, 2008
How Does VoIP Really Work?
How Does VoIP Really Work?
by Michael Lemm
VoIP stands for Voice over Internet Protocol. By using a VoIP phone and VoIP technology you can effectively use the internet to make phone calls. VoIP does this by placing the voice calls on network which encrypts the voice in data packets at one end and encrypts it in voice calls at the other end. In VoIP, encryption and decryption is from a analog signal (i.e. your voice call) into digital signal (data packets) and again into the analog signal.
You can make VOIP calls by a regular phone with VOIP adapter or even from your computer using a simple microphone. VoIP applications can generally be used with a simple microphone and computer speakers, but IP telephones or VoIP boxes can also be used, providing an experience identical to normal telephoning. Many VOIP manufacturers are designing phones which are specially meant to work with this technology, called SIP phone, and now extensively used by growing VoIP users.
In the past year, the quality and reliability of VoIP technology has improved to the point that vast numbers of users have abandoned their standard telephone contracts entirely, in favor of VoIP. Local as well as long distance calling is available for VoIP. Rates and plans can vary from one VoIP service provider to another VoIP service provider.
Advantages of using VOIP
Using VOIP you can effectively cut down your phone bills, since you just pay to your regular internet connection and small fees to your VOIP service provider. Setting up conference calls with VOIP is very easy.
You can even set up your own VoIP network and don't need any special equipment like PBX etc. You can call to any local telephone, mobile, long distance number or any international number through VoIP phones. More importantly, the person you are calling by using VoIP technology does not need any special equipment; just a regular telephone.
Many additional features like call forwarding, call tracing, reminders, caller ID are readily available in VoIP Phones. You can even assign a local telephone number to your VOIP phone set, and just need a fast internet connection to use your VOIP service anywhere in the world.
VoIP Dilemma
VoIP applications and services require data transfer in real time. During a call an interactive data voice exchange takes place. Unfortunately, TCP/IP is not well suited for this purpose. Sometimes you have to wait for a few seconds, to hear the other side answering. But with recent developments streaming the flow of voice signals has improved. PC-to-PC and PC-to-phone calling quality is still not as sharp as regular PSTN calls. However, with SIP phones and a reliable high speed internet connection there is little or no difference....and sometimes the quality is even better.
SIP Phones
SIP Phones are the phones which are specifically designed to work as VOIP phones. SIP phone can be considered as a network endpoint routing voice via its IP address. This allows a DID (direct inward dialing) number to move with a user. With SIP phones you can use advanced features like voice mail to email etc. Using a SIP phone also closely resembles a regular analog phone in look, feel, function, and ease of use.
FCC and VoIP
The Federal Communications Commission (FCC) regulates VOIP Services in the USA. They are in charge to create and promote telecommnuication regulations....such as VOIP services....to benefit consumers. In November, 2004 FCC ruled that individual States do not have the jurisdiction to impose taxes on VoIP services, which made the cost of VOIP services even more attractive in relation to standard PSTN phone services.
by Michael Lemm
VoIP stands for Voice over Internet Protocol. By using a VoIP phone and VoIP technology you can effectively use the internet to make phone calls. VoIP does this by placing the voice calls on network which encrypts the voice in data packets at one end and encrypts it in voice calls at the other end. In VoIP, encryption and decryption is from a analog signal (i.e. your voice call) into digital signal (data packets) and again into the analog signal.
You can make VOIP calls by a regular phone with VOIP adapter or even from your computer using a simple microphone. VoIP applications can generally be used with a simple microphone and computer speakers, but IP telephones or VoIP boxes can also be used, providing an experience identical to normal telephoning. Many VOIP manufacturers are designing phones which are specially meant to work with this technology, called SIP phone, and now extensively used by growing VoIP users.
In the past year, the quality and reliability of VoIP technology has improved to the point that vast numbers of users have abandoned their standard telephone contracts entirely, in favor of VoIP. Local as well as long distance calling is available for VoIP. Rates and plans can vary from one VoIP service provider to another VoIP service provider.
Advantages of using VOIP
Using VOIP you can effectively cut down your phone bills, since you just pay to your regular internet connection and small fees to your VOIP service provider. Setting up conference calls with VOIP is very easy.
You can even set up your own VoIP network and don't need any special equipment like PBX etc. You can call to any local telephone, mobile, long distance number or any international number through VoIP phones. More importantly, the person you are calling by using VoIP technology does not need any special equipment; just a regular telephone.
Many additional features like call forwarding, call tracing, reminders, caller ID are readily available in VoIP Phones. You can even assign a local telephone number to your VOIP phone set, and just need a fast internet connection to use your VOIP service anywhere in the world.
VoIP Dilemma
VoIP applications and services require data transfer in real time. During a call an interactive data voice exchange takes place. Unfortunately, TCP/IP is not well suited for this purpose. Sometimes you have to wait for a few seconds, to hear the other side answering. But with recent developments streaming the flow of voice signals has improved. PC-to-PC and PC-to-phone calling quality is still not as sharp as regular PSTN calls. However, with SIP phones and a reliable high speed internet connection there is little or no difference....and sometimes the quality is even better.
SIP Phones
SIP Phones are the phones which are specifically designed to work as VOIP phones. SIP phone can be considered as a network endpoint routing voice via its IP address. This allows a DID (direct inward dialing) number to move with a user. With SIP phones you can use advanced features like voice mail to email etc. Using a SIP phone also closely resembles a regular analog phone in look, feel, function, and ease of use.
FCC and VoIP
The Federal Communications Commission (FCC) regulates VOIP Services in the USA. They are in charge to create and promote telecommnuication regulations....such as VOIP services....to benefit consumers. In November, 2004 FCC ruled that individual States do not have the jurisdiction to impose taxes on VoIP services, which made the cost of VOIP services even more attractive in relation to standard PSTN phone services.
Wednesday, January 16, 2008
Five Reasons To Buy VoIP
Five Reasons To Buy VoIP
by Daymon Hoag
Believe it or not, there are still a few people out there who just don't get it when it comes to VoIP. With services like Skype, or Google Talk, it is easy to confuse what a true VoIP plan really is.
Skype, Google Talk, and the like would be more accurately described as PC to phone or click to call VoIP services. A true VoIP service uses an adaptor, enabling you to make and receive calls with your home telephone.
I think it is important people know the difference between click to call and true VoIP when deciding on a VoIP plan. For all intents and purposes we will be discussing five good reasons to buy a true VoIP plan.
The biggest reason to buy a VoIP plan is also the most obvious. VoIP is tremendously cheaper on both local and long distance telephone service, plus available calling features.
Number two on our list would be the dynamic features of VoIP phone service. VoIP enables you to have a phone number outside your own area code. You can take your adaptor with you when you travel too.
Number three is the cost effective ability to add on to existing service. Lets say you want a second phone line. With VoIP there is no need to install new equipment, and in most cases this will only cost around five dollars.
Number four is what I like to call the big trade off. By switching from dial up Internet to broadband, and switching to VoIP for phone service, you are acctually getting better service for less money.
Last but certainly not least, VoIP providers do not charge hidden fee's. Hidden fee's can make up to 20% of your total monthly phone bill. The only extra fee with VoIP is a 3% federal excise tax based on usage.
In closing, when looking for a VoIP service, make sure it is true VoIP. You only need a cable broadband or DSL connection, plus an adaptor to get started. Look for a VoIP company with a money back guarantee.
by Daymon Hoag
Believe it or not, there are still a few people out there who just don't get it when it comes to VoIP. With services like Skype, or Google Talk, it is easy to confuse what a true VoIP plan really is.
Skype, Google Talk, and the like would be more accurately described as PC to phone or click to call VoIP services. A true VoIP service uses an adaptor, enabling you to make and receive calls with your home telephone.
I think it is important people know the difference between click to call and true VoIP when deciding on a VoIP plan. For all intents and purposes we will be discussing five good reasons to buy a true VoIP plan.
The biggest reason to buy a VoIP plan is also the most obvious. VoIP is tremendously cheaper on both local and long distance telephone service, plus available calling features.
Number two on our list would be the dynamic features of VoIP phone service. VoIP enables you to have a phone number outside your own area code. You can take your adaptor with you when you travel too.
Number three is the cost effective ability to add on to existing service. Lets say you want a second phone line. With VoIP there is no need to install new equipment, and in most cases this will only cost around five dollars.
Number four is what I like to call the big trade off. By switching from dial up Internet to broadband, and switching to VoIP for phone service, you are acctually getting better service for less money.
Last but certainly not least, VoIP providers do not charge hidden fee's. Hidden fee's can make up to 20% of your total monthly phone bill. The only extra fee with VoIP is a 3% federal excise tax based on usage.
In closing, when looking for a VoIP service, make sure it is true VoIP. You only need a cable broadband or DSL connection, plus an adaptor to get started. Look for a VoIP company with a money back guarantee.
VoIP - A Layman's Look - Should You or Shouldn't You?
VoIP - A Layman's Look - Should You or Shouldn't You?
by Dennis Schooley, BBA, CA
So what's all this VoIP hype anyway? I mean we all know that our voice can be delivered to the four corners of the globe over telephone lines. (Actually, I missed that part of second grade math where they taught us that a ball has corners, but everybody says it, so I'll accept it). Alex G. Bell, the second most famous resident of Brantford, Ontario, right after Wayne Gretzky of course, led us down the voice transmission path.
We're also fully aware of the Internet. Otherwise where would we get our sports scores, weather reports, horoscopes, and genealogy fixes. So why do we care about the real-time transmission of our voice, in telephone quality, using Internet protocol (VoIP)?
Presumably the whole concept was created to deliver some benefit to us techno-ignorant dwellers of the house of the masses. As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us money, or save us time? Will it make us more efficient as a Manufacturer, Distributor, or Evangelist? If the answer to those questions is no, then we shouldn't even think about it. So let's explore those questions. After all, it's all about results.
Geoffrey Moore introduced the concept that a product must cross the chasm of market acceptance in the 'Technology Adoption Life Cycle' in his book Crossing the Chasm. In his next book, Inside the Tornado, Moore talks about the tornado of market acceptance that lies like a siren beyond the chasm. It appears that VoIP is clawing up the far wall of the chasm, but we don't know for sure whether it will find that toe hold to crawl out, and catch the swirling tornado winds of fortune. All indicators are that it's going to happen. Dorothy and the Tin Man are holding their breath.
Perhaps the most significant indicator is that the 'business-prevention specialists', a title I usually reserve for lawyers, but in this case is applied affectionately to the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), have begun the task of investigating what should be regulated in the world of VoIP. The FCC has already delivered a ruling on a VoIP product offered by AT&T. That fact in itself should make us all take notice that there must be something good coming, or they wouldn't be showing up at the dance to make sure the band isn't too loud.
Larry Stocker, of Schooley Mitchell Telecom Consultants in Kansas City says, "if my clients' interest in VoIP is any indicator, then I think there will be a big increase in the provision of the service. We have quadrupled our number of assignments in the last six months alone, for clients that wish to select the right VoIP service, at the right price, from the right supplier. That seems to be a good indicator of market acceptance."
Another good indicator would be the number of suppliers, including the tier-one Telco's that have entered the fray to provide VoIP in their own particular flavor. That fact should cause us pause. It should cause us to challenge the original premise that 'talking over the Internet will be free', and that there will be no long distance cost any more. If that were the case, would all of these big companies - the renowned leaders in the telecom world - be scrambling to get to market to provide the service? Maybe it's just their way of giving back to society. I'm more inclined to think there are huge profits at stake.
And now you say, 'but I've already got the Internet, why isn't it free'. Well first of all, you'll need some kind of device that delivers 'telephone quality' over the Internet. Remember, I said 'real time'. Those $20 microphones just don't do it. In addition, have you ever tried to put someone on hold on the Internet, or call forward, or take a voice message - you know, the things that businesses do everyday.
Presumably that's what all these suppliers are running the relay for - to sell you that 'stuff' at the end of the race. Whether they sell it to you outright, or whether you rent it from them for a monthly service fee isn't the point. The point is that there is a cost to get access, as well as proper business applications. Included in the cost, which will be recovered through charges to you, are signaling, routing, protocol, and interface technologies. Oops, that's not layman's talk.
In addition to the access 'stuff' as a layman would say, there has to be access to the Public Switched Telephone Network (PSTN), or I would never be able to call my mother. VoIP calls have to terminate on everyday telephone sets because I'm pretty sure my mom doesn't have a VoIP set up at her house. She doesn't have a bankcard, won't stay in a hotel that doesn't have 'real keys', and still loves her dial phone (definitely in Moore's technology buying group called Skeptics or Laggards). There is no way I'll be talking to her over her Internet connection - she doesn't have one, and never will. So this VoIP thing will have to access the normal phone system. That's where the FCC and CRTC step in. Their position is that if the PSTN will be accessed, then access fees will have to be paid by the providers. And up goes the cost.
In his book, Implementing Voice Over IP, Bhumip Khasnabish, says "The goals of VoIP implementation are to achieve (a) significant savings in network maintenance and operations costs and (b) rapid rollout of new services."
O.K., so it's not free but there should be 'significant savings' if that holds true. Assuming those savings will be passed on, it should make me more money through cost reduction. Presumably these 'new services' will be designed to save me time, make me more efficient, or provide easier access to my target markets. Just think if one step can be eliminated in the manufacture of shin pads, if distribution channels for cat food are more streamlined, or the Evangelist can find more heathens to convert.
Bill Webster, another Schooley Mitchell consultant in Calgary, Alberta says, "the key is to assess the reliability and quality of service. If the quality is what you need, and by the way, it's improving every day, then a cost-benefit analysis is required comparing your current access to VoIP. Often times VoIP is the winner. As new services with VoIP become available over time, that win will be even more evident for the regular business person."
So there you have it. Should you or shouldn't you, as the title queries? It seems that the answer is akin to; should I or shouldn't I, when Alexander Graham introduced the telephone concept in the first place. I'm pretty sure that everyone, at least those that are alive today, eventually got one. Bell had to deal with laggards too.
It seems that this is the way the market will develop if the supply and regulatory indicators hold true. VoIP is not out of the chasm yet, but when this many suppliers enter the arena, then functionality is driven up to deliver the 'better mouse trap', price is driven down through competitive alternatives, reliability (the bugs are worked out) is driven up by the same forces, and you have emergence.
It seems that if you take Webster's advice and prepare the proper cost-benefit analysis, you're likely going to be getting your kite ready for the VoIP tornado.
by Dennis Schooley, BBA, CA
So what's all this VoIP hype anyway? I mean we all know that our voice can be delivered to the four corners of the globe over telephone lines. (Actually, I missed that part of second grade math where they taught us that a ball has corners, but everybody says it, so I'll accept it). Alex G. Bell, the second most famous resident of Brantford, Ontario, right after Wayne Gretzky of course, led us down the voice transmission path.
We're also fully aware of the Internet. Otherwise where would we get our sports scores, weather reports, horoscopes, and genealogy fixes. So why do we care about the real-time transmission of our voice, in telephone quality, using Internet protocol (VoIP)?
Presumably the whole concept was created to deliver some benefit to us techno-ignorant dwellers of the house of the masses. As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us money, or save us time? Will it make us more efficient as a Manufacturer, Distributor, or Evangelist? If the answer to those questions is no, then we shouldn't even think about it. So let's explore those questions. After all, it's all about results.
Geoffrey Moore introduced the concept that a product must cross the chasm of market acceptance in the 'Technology Adoption Life Cycle' in his book Crossing the Chasm. In his next book, Inside the Tornado, Moore talks about the tornado of market acceptance that lies like a siren beyond the chasm. It appears that VoIP is clawing up the far wall of the chasm, but we don't know for sure whether it will find that toe hold to crawl out, and catch the swirling tornado winds of fortune. All indicators are that it's going to happen. Dorothy and the Tin Man are holding their breath.
Perhaps the most significant indicator is that the 'business-prevention specialists', a title I usually reserve for lawyers, but in this case is applied affectionately to the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), have begun the task of investigating what should be regulated in the world of VoIP. The FCC has already delivered a ruling on a VoIP product offered by AT&T. That fact in itself should make us all take notice that there must be something good coming, or they wouldn't be showing up at the dance to make sure the band isn't too loud.
Larry Stocker, of Schooley Mitchell Telecom Consultants in Kansas City says, "if my clients' interest in VoIP is any indicator, then I think there will be a big increase in the provision of the service. We have quadrupled our number of assignments in the last six months alone, for clients that wish to select the right VoIP service, at the right price, from the right supplier. That seems to be a good indicator of market acceptance."
Another good indicator would be the number of suppliers, including the tier-one Telco's that have entered the fray to provide VoIP in their own particular flavor. That fact should cause us pause. It should cause us to challenge the original premise that 'talking over the Internet will be free', and that there will be no long distance cost any more. If that were the case, would all of these big companies - the renowned leaders in the telecom world - be scrambling to get to market to provide the service? Maybe it's just their way of giving back to society. I'm more inclined to think there are huge profits at stake.
And now you say, 'but I've already got the Internet, why isn't it free'. Well first of all, you'll need some kind of device that delivers 'telephone quality' over the Internet. Remember, I said 'real time'. Those $20 microphones just don't do it. In addition, have you ever tried to put someone on hold on the Internet, or call forward, or take a voice message - you know, the things that businesses do everyday.
Presumably that's what all these suppliers are running the relay for - to sell you that 'stuff' at the end of the race. Whether they sell it to you outright, or whether you rent it from them for a monthly service fee isn't the point. The point is that there is a cost to get access, as well as proper business applications. Included in the cost, which will be recovered through charges to you, are signaling, routing, protocol, and interface technologies. Oops, that's not layman's talk.
In addition to the access 'stuff' as a layman would say, there has to be access to the Public Switched Telephone Network (PSTN), or I would never be able to call my mother. VoIP calls have to terminate on everyday telephone sets because I'm pretty sure my mom doesn't have a VoIP set up at her house. She doesn't have a bankcard, won't stay in a hotel that doesn't have 'real keys', and still loves her dial phone (definitely in Moore's technology buying group called Skeptics or Laggards). There is no way I'll be talking to her over her Internet connection - she doesn't have one, and never will. So this VoIP thing will have to access the normal phone system. That's where the FCC and CRTC step in. Their position is that if the PSTN will be accessed, then access fees will have to be paid by the providers. And up goes the cost.
In his book, Implementing Voice Over IP, Bhumip Khasnabish, says "The goals of VoIP implementation are to achieve (a) significant savings in network maintenance and operations costs and (b) rapid rollout of new services."
O.K., so it's not free but there should be 'significant savings' if that holds true. Assuming those savings will be passed on, it should make me more money through cost reduction. Presumably these 'new services' will be designed to save me time, make me more efficient, or provide easier access to my target markets. Just think if one step can be eliminated in the manufacture of shin pads, if distribution channels for cat food are more streamlined, or the Evangelist can find more heathens to convert.
Bill Webster, another Schooley Mitchell consultant in Calgary, Alberta says, "the key is to assess the reliability and quality of service. If the quality is what you need, and by the way, it's improving every day, then a cost-benefit analysis is required comparing your current access to VoIP. Often times VoIP is the winner. As new services with VoIP become available over time, that win will be even more evident for the regular business person."
So there you have it. Should you or shouldn't you, as the title queries? It seems that the answer is akin to; should I or shouldn't I, when Alexander Graham introduced the telephone concept in the first place. I'm pretty sure that everyone, at least those that are alive today, eventually got one. Bell had to deal with laggards too.
It seems that this is the way the market will develop if the supply and regulatory indicators hold true. VoIP is not out of the chasm yet, but when this many suppliers enter the arena, then functionality is driven up to deliver the 'better mouse trap', price is driven down through competitive alternatives, reliability (the bugs are worked out) is driven up by the same forces, and you have emergence.
It seems that if you take Webster's advice and prepare the proper cost-benefit analysis, you're likely going to be getting your kite ready for the VoIP tornado.
Monday, January 7, 2008
Relationship between Business and VoIP services
Relationship between Business and VoIP services
by Kristen Kiya
VoIP telephony service has undoubtedly come as an upgraded mode of communication and has gradually begun to change the entire communication structure of businesses and even residentials. It offers clear advantages over the traditional public switch telephony network or PBX systems. Especially for corporates, VoIP has come as a breath of fresh air and provides them with a single solution for all their communication needs.
The major benefit of VoIP telephony services is its cost-effectiveness. The phone bills are lessened with VoIP. In fact, you end up saving almost 50% on every single call you make. The yearly savings on the telephone bills thus decreases substantially.
Best business VoIP providers also offer a number of services to corporates which help them in improving their functionality. For instance, some renowned service providers help in interconnecting the different branches of the organisation, thereby unifying their communication structure and helping them coordinate their work, at no extra cost.
Such services are either not provided by traditional modes of communication or else businesses are charged heavily for it. Moreover, voice over IP comes along with the mobility feature which makes it ideal to be used by businesses, either by businessmen who travel a lot or work from home. VoIP services help the user to get all the calls on the same number and that too at half the cost of PSTN.
Voice over internet protocol telephony services offer the option of using a DID number, which enables the user to get the calls on a number which is not based on that particular geographical location. That is, you would be able to receive a call from a client in the U.K when the number which is being dialed is that of U.S.A. This is especially useful for contact centers that provide customer support from other countries.
You can compare VoIP provider on the basis of the quality of service offered by them. The parameter that could be followed for judging the quality can be based broadly on 2 factors. Firstly, look for an established VoIP service provider with multiple switches and point of presence. This provides not just reliability but multiple POP's and switches, which means that the call would be transmitted via the best and shortest route possible, thereby reducing the latency to bare minimum.
Secondly, always ask for the ACD (average call duration), ASR (average success ratio) and PDD (post duration delay) ratios from your VoIP provider. An ACR of 4-5 minutes is considered okay, whereas anything above 6 minutes is excellent. ASR should be at least 40-50%, and anything above 60% would provide excellent quality service. PDD should be not more than 4-5 seconds, and anything below 2 is considered excellent.
by Kristen Kiya
VoIP telephony service has undoubtedly come as an upgraded mode of communication and has gradually begun to change the entire communication structure of businesses and even residentials. It offers clear advantages over the traditional public switch telephony network or PBX systems. Especially for corporates, VoIP has come as a breath of fresh air and provides them with a single solution for all their communication needs.
The major benefit of VoIP telephony services is its cost-effectiveness. The phone bills are lessened with VoIP. In fact, you end up saving almost 50% on every single call you make. The yearly savings on the telephone bills thus decreases substantially.
Best business VoIP providers also offer a number of services to corporates which help them in improving their functionality. For instance, some renowned service providers help in interconnecting the different branches of the organisation, thereby unifying their communication structure and helping them coordinate their work, at no extra cost.
Such services are either not provided by traditional modes of communication or else businesses are charged heavily for it. Moreover, voice over IP comes along with the mobility feature which makes it ideal to be used by businesses, either by businessmen who travel a lot or work from home. VoIP services help the user to get all the calls on the same number and that too at half the cost of PSTN.
Voice over internet protocol telephony services offer the option of using a DID number, which enables the user to get the calls on a number which is not based on that particular geographical location. That is, you would be able to receive a call from a client in the U.K when the number which is being dialed is that of U.S.A. This is especially useful for contact centers that provide customer support from other countries.
You can compare VoIP provider on the basis of the quality of service offered by them. The parameter that could be followed for judging the quality can be based broadly on 2 factors. Firstly, look for an established VoIP service provider with multiple switches and point of presence. This provides not just reliability but multiple POP's and switches, which means that the call would be transmitted via the best and shortest route possible, thereby reducing the latency to bare minimum.
Secondly, always ask for the ACD (average call duration), ASR (average success ratio) and PDD (post duration delay) ratios from your VoIP provider. An ACR of 4-5 minutes is considered okay, whereas anything above 6 minutes is excellent. ASR should be at least 40-50%, and anything above 60% would provide excellent quality service. PDD should be not more than 4-5 seconds, and anything below 2 is considered excellent.
Saturday, December 29, 2007
VoIP services - Some trends
VoIP services - Some trends.
by Kristen Kiya
According to recent market research, large companies are increasingly turning to IP solution providers to cater to their communication needs. They have realized the fact that hosted VoIP services are cost effective and feature-rich. These large players have witnessed many small and medium businesses gaining from these services. Now, they want significant cost savings within their organizational context as well. With this, a large corporation can enjoy the cost advantages and the service efficiencies of voice over IP without having to go all the way to deploy the same. This means that the costs on infrastructure and equipment can be done away with; and the corporate entities can make the most of the applications of VoIP to bring about a significant increase in their profit margins.
VoIP service providers are realizing this new trend and are doing all that it takes to make the most of the enhanced opportunities in this sphere. As it is, the demand from small and medium businesses (SMBs) are getting a bit saturated; there is also intense competition in the area. Moreover, new entities such as cable operators are joining in the bandwagon. Consequently, the emergence of new demand for hosted voice over IP service is always welcome.
Some other industry trends have also been responsible for the wide-spread use of VoIP phone services. For one, the use of broadband Internet has increased over time - a fact that is very much conducive to the deployment of IP telephony - more so in the organizational context. In addition, the costs of making calls with VoIP have become significantly lower as compared to the calls made over the normal telephone networks. This fact is having special significance for corporate clients - especially those having a global presence and offices across different continents. They can now make long distance calls without having to pay exorbitantly for the same. Moreover, they can depend on the voice over IP service providers to cater to their specific telecommunication needs in the best possible manner.
And the best part is that the VoIP service is available over varied broadband types. Moreover, the service providers take care of key parameters such as call quality, audio delay, and reliability to guarantee that the businesses of end users are not hampered. As a matter of fact, a VoIP business phone service is turning to be one of the best alternatives available to even large businesses wanting to make their mark over competitors.
To conclude, it can be stated that voice over IP services - which were being used by small and medium businesses - are now very much in demand among larger and more influential corporations as well. These institutional clients are not going in for the deployment of VoIP at their end. They are however depending on the service providers to cater to their telecommunication needs. With a best service in its kit, a large corporation is able to achieve significant cost advantages; it is also sure of making a definite improvement in its operations. These two reasons are quite compelling for a large corporate client to go the IP way.
by Kristen Kiya
According to recent market research, large companies are increasingly turning to IP solution providers to cater to their communication needs. They have realized the fact that hosted VoIP services are cost effective and feature-rich. These large players have witnessed many small and medium businesses gaining from these services. Now, they want significant cost savings within their organizational context as well. With this, a large corporation can enjoy the cost advantages and the service efficiencies of voice over IP without having to go all the way to deploy the same. This means that the costs on infrastructure and equipment can be done away with; and the corporate entities can make the most of the applications of VoIP to bring about a significant increase in their profit margins.
VoIP service providers are realizing this new trend and are doing all that it takes to make the most of the enhanced opportunities in this sphere. As it is, the demand from small and medium businesses (SMBs) are getting a bit saturated; there is also intense competition in the area. Moreover, new entities such as cable operators are joining in the bandwagon. Consequently, the emergence of new demand for hosted voice over IP service is always welcome.
Some other industry trends have also been responsible for the wide-spread use of VoIP phone services. For one, the use of broadband Internet has increased over time - a fact that is very much conducive to the deployment of IP telephony - more so in the organizational context. In addition, the costs of making calls with VoIP have become significantly lower as compared to the calls made over the normal telephone networks. This fact is having special significance for corporate clients - especially those having a global presence and offices across different continents. They can now make long distance calls without having to pay exorbitantly for the same. Moreover, they can depend on the voice over IP service providers to cater to their specific telecommunication needs in the best possible manner.
And the best part is that the VoIP service is available over varied broadband types. Moreover, the service providers take care of key parameters such as call quality, audio delay, and reliability to guarantee that the businesses of end users are not hampered. As a matter of fact, a VoIP business phone service is turning to be one of the best alternatives available to even large businesses wanting to make their mark over competitors.
To conclude, it can be stated that voice over IP services - which were being used by small and medium businesses - are now very much in demand among larger and more influential corporations as well. These institutional clients are not going in for the deployment of VoIP at their end. They are however depending on the service providers to cater to their telecommunication needs. With a best service in its kit, a large corporation is able to achieve significant cost advantages; it is also sure of making a definite improvement in its operations. These two reasons are quite compelling for a large corporate client to go the IP way.
Move ahead with VoIP Carriers
Move ahead with VoIP Carriers
by Kristen Kiya
Calling over the Internet concept is spreading across the world, which has led to the increase in the demand of VoIP call termination service. Unlike, optical fibers used in Public Switch Telephone Network or PSTN, VoIP helps to transmit a call via the Internet path. The high speed Internet connection is one of the important aspects for continuity of Internet telephony service. The benefits attached to voice over IP have marked its presence in businesses, corporates and among residential users at large. Voice over IP allows its user to send images, video and data application through same line. With greater functionality advantages from carrier services, it allows users to carry global conversation at a lower cost.
Investing in the VoIP carrier service is a profitable business, as no large infrastructural investments are required. To venture in a carrier service, provider requires his own network of VoIP gateway switches to connect PSTN users. Client must look for the carrier provider who deals with wholesale carriers, resellers and business houses. In addition, client must look at the services like:
1.Quality of service: While selecting a carrier provider, client must check the quality of service in terms of presence of switches and routes. The provider with more points will ensure good quality of service. 2.On line Customer support: client must look for provider who offers online technical support around the clock. This will ensure minimum latency in Internet telephony services. 3.Proper guidance: VoIP carrier provider must offer proper guidance to his client especially who are new to this field. Hence, it will lead to better business managements.
Client must avail VoIP services from the reputed carrier provider to avail the latest features like voice mails, call forwarding, Id calling, call waiting and so on. Clients of voice over IP carrier services are provided with varied support functions that are well suited with their needs and requirements.
by Kristen Kiya
Calling over the Internet concept is spreading across the world, which has led to the increase in the demand of VoIP call termination service. Unlike, optical fibers used in Public Switch Telephone Network or PSTN, VoIP helps to transmit a call via the Internet path. The high speed Internet connection is one of the important aspects for continuity of Internet telephony service. The benefits attached to voice over IP have marked its presence in businesses, corporates and among residential users at large. Voice over IP allows its user to send images, video and data application through same line. With greater functionality advantages from carrier services, it allows users to carry global conversation at a lower cost.
Investing in the VoIP carrier service is a profitable business, as no large infrastructural investments are required. To venture in a carrier service, provider requires his own network of VoIP gateway switches to connect PSTN users. Client must look for the carrier provider who deals with wholesale carriers, resellers and business houses. In addition, client must look at the services like:
1.Quality of service: While selecting a carrier provider, client must check the quality of service in terms of presence of switches and routes. The provider with more points will ensure good quality of service. 2.On line Customer support: client must look for provider who offers online technical support around the clock. This will ensure minimum latency in Internet telephony services. 3.Proper guidance: VoIP carrier provider must offer proper guidance to his client especially who are new to this field. Hence, it will lead to better business managements.
Client must avail VoIP services from the reputed carrier provider to avail the latest features like voice mails, call forwarding, Id calling, call waiting and so on. Clients of voice over IP carrier services are provided with varied support functions that are well suited with their needs and requirements.
Friday, December 21, 2007
VoIP Services for managing corporate needs
VoIP Services for managing corporate needs
by Kristen Kiya
Corporate business solutions pertaining to communication are essential to many small as well as medium sized businesses (SMB). With the latest innovations in the realm of VoIP telephony being implemented in many of the VoIP solutions, these specialized services contribute significantly to the growth and diversification of SMBs. As a matter of fact, many establishments and corporates have realized this fact; consequently, a growing SMB market has come up with VoIP service providers doing all that it takes to cater to the same.
A multitude of options are available in VoIP solutions - corporate users could opt for anything between fully hosted to onsite IP solutions. In addition, simple VoIP solutions exist for corporates that take their specific business needs into account. More often than not, the carrier and enterprise VoIP services are also not exorbitantly charged. This ensures that the infrastructure costs are kept at a minimal level.
Apart from integrating the communications network of an organization at unbeatable costs, the VoIP services often deliver certain added advantages to corporates - advantages that go a long way in facilitating their business processes and leaving a favorable impact on the client psyche. Integrated multimedia messaging and specialized voice services are two such services that can be mentioned in this context.
However, one area of concern that corporates could face pertains to data security. The Internet being used as a mode of transfer in VoIP services, there is a chance of calls being intercepted and valuable information being leaked out. Reputed providers of VoIP services to corporates take special cognizance of this fact. The latest innovations related to advances in VoIP security are incorporated in many of the business services and solutions to protect private and confidential information of business clients.
by Kristen Kiya
Corporate business solutions pertaining to communication are essential to many small as well as medium sized businesses (SMB). With the latest innovations in the realm of VoIP telephony being implemented in many of the VoIP solutions, these specialized services contribute significantly to the growth and diversification of SMBs. As a matter of fact, many establishments and corporates have realized this fact; consequently, a growing SMB market has come up with VoIP service providers doing all that it takes to cater to the same.
A multitude of options are available in VoIP solutions - corporate users could opt for anything between fully hosted to onsite IP solutions. In addition, simple VoIP solutions exist for corporates that take their specific business needs into account. More often than not, the carrier and enterprise VoIP services are also not exorbitantly charged. This ensures that the infrastructure costs are kept at a minimal level.
Apart from integrating the communications network of an organization at unbeatable costs, the VoIP services often deliver certain added advantages to corporates - advantages that go a long way in facilitating their business processes and leaving a favorable impact on the client psyche. Integrated multimedia messaging and specialized voice services are two such services that can be mentioned in this context.
However, one area of concern that corporates could face pertains to data security. The Internet being used as a mode of transfer in VoIP services, there is a chance of calls being intercepted and valuable information being leaked out. Reputed providers of VoIP services to corporates take special cognizance of this fact. The latest innovations related to advances in VoIP security are incorporated in many of the business services and solutions to protect private and confidential information of business clients.
Wednesday, December 12, 2007
VoIP for Your Loved Ones
VoIP for Your Loved Ones
by Dennis Jaylon
VoIP has more benefits than just work-related advantages. It has entered our households, our leisure zones and in many other different things that are associated with our lives and lifestyle. VoIP has helped the anxious mother stay in touch with her sons and daughters living abroad, on a day-to-day basis. VoIP has helped the wife to stay connected with her husband (touring to different countries) and ensure his well-being. VoIP has enabled the boyfriend (transferred to another country with job) to speak to his girlfriend for long hours. VoIP is helping us to do all that plus much more.
VoIP comes in various avatars. You can utilise VoIP services through your computer or laptop with Internet connection. Now you have VoIP enabled phones. Some VoIP phones come with Skype facilities while others have Messenger service. VoIP phones can be used both for chatting as well as calling. It is as simple as using Skype or Messenger through your computer. The only difference is that you do not require your laptop or desktop to use VoIP. All you need is an Internet connection; one can also use VOIP enabled phones for call termination.
Apart from VoIP phones, you can also use VoIP in Smartphones, PDAs and palmtops. These devices, some of them at least, come with ready VoIP facilities. However, an important thing to remember while deploying VOIP services is the Internet connection. You can get this connection through any VOIP service providers. There are numerous service providers out there. But you have to be careful while choosing one. You have to see the services provided by each of them and whether they can meet your requirements. Also, the rates part is important - do not forget to check that out. Having done that, you can select one service provider and enjoy VoIP facilities to your heart's content.
by Dennis Jaylon
VoIP has more benefits than just work-related advantages. It has entered our households, our leisure zones and in many other different things that are associated with our lives and lifestyle. VoIP has helped the anxious mother stay in touch with her sons and daughters living abroad, on a day-to-day basis. VoIP has helped the wife to stay connected with her husband (touring to different countries) and ensure his well-being. VoIP has enabled the boyfriend (transferred to another country with job) to speak to his girlfriend for long hours. VoIP is helping us to do all that plus much more.
VoIP comes in various avatars. You can utilise VoIP services through your computer or laptop with Internet connection. Now you have VoIP enabled phones. Some VoIP phones come with Skype facilities while others have Messenger service. VoIP phones can be used both for chatting as well as calling. It is as simple as using Skype or Messenger through your computer. The only difference is that you do not require your laptop or desktop to use VoIP. All you need is an Internet connection; one can also use VOIP enabled phones for call termination.
Apart from VoIP phones, you can also use VoIP in Smartphones, PDAs and palmtops. These devices, some of them at least, come with ready VoIP facilities. However, an important thing to remember while deploying VOIP services is the Internet connection. You can get this connection through any VOIP service providers. There are numerous service providers out there. But you have to be careful while choosing one. You have to see the services provided by each of them and whether they can meet your requirements. Also, the rates part is important - do not forget to check that out. Having done that, you can select one service provider and enjoy VoIP facilities to your heart's content.
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