Managed VoIP Services: a support for business users
by Kristen Kiya
Effective communication is the 'mantra' behind the success of any endeavour - business or otherwise. Whether it is an individual or an institution, there is no substitute for an open channel of dialogue wherein the pressing issues can be resolved and pending situations dealt with. However, for big corporations, it seldom becomes rather difficult to manage their communication infrastructure on their own. And if the infrastructure in question is VoIP, then the management becomes all the more critical. The help of qualified professionals are very much required in such conditions. And this is where the managed VoIP services come in.
Managed VoIP services are just that- they are managed by third party service providers for the corporate clients. These services are like a God-send for the corporations that are contemplating on changing their communication infrastructure from traditional systems to IP telephony. The varied requirements of the corporate users are solved in a comprehensive manner with the users having little to complain about.
The proper running of an IP telephony system requires certain special skill sets that are in short supply. It takes quite a lot of effort on the part of the corporate users wanting to change to Voice over IP to do it using their own resources. Managed VoIP services often become the best available option. The technical resources are delivered by the providers of the managed partitioning services.
In these VoIP services, the infrastructural support- in terms of equipment, software, NOCs, VoIP switch and other such resources are delivered by the service providers themselves. Moreover, the costs of these services are often very reasonable. In addition, with such a service in place, the organizations can keep a track of their cost of operation quite easily and without doing much in terms of active involvement.
Moreover, the voice quality in Voice over IP has seen a lot of improvement in the last couple of years and so the users do not have any reason to complain on this front. As a matter of fact, there are specific parameters for objectively measuring the same and effective steps can be taken if there is any deviation from the standards. The providers of managed partitioning service have the necessary know-how to deliver the same to their clients in the most cost effective manner possible.
More specifically, the VoIP providers of managed switch partitioning must have
1. Skill sets to deploy and manage voice over IP networks in real environments
2. Proven track records for delivering the best in voice quality
3. Expertise for effective monitoring of the system in different situations
The managed VoIP service should ideally be flexible in nature. The providers delivering such services should be stable in their standing. They should be able to offer the necessary equipment and infrastructural support as and when the need for the same arises. They should understand the vision of the company going in for the change and be ready to support them with the technical expertise at their disposal.
Showing posts with label Managed VoIP Services. Show all posts
Showing posts with label Managed VoIP Services. Show all posts
Sunday, March 30, 2008
Friday, February 22, 2008
Managed VoIP services: easy talk at cheaper rates
Managed VoIP services: easy talk at cheaper rates
by Kristen Kiya
Innovations in the telecommunication industry are considered as a constant factor that has directed small and medium business (SMBs) to witness consistent growth. The successful implementation of one innovation or idea leads to the conceptualisation of another. As a matter of fact, there are several new applications that have come up with advancement in the telecommunications industry. Managed VoIP services is one such versatile application that has made communication an easy and cheap affair.
These managed VoIP services are designed keeping both relatively new users as well as existing users in mind. On using IP services, users avail the benefit of cost efficiency. As a matter of fact, these services are competent enough to lower down the heavy charges of monthly telephone bills by up to half the cost. In contrast with circuit switching technique of PSTN services, new internet telephony services are designed on the packet switching technique. This allows SMBs to opt for services and reap more profits in a more logical and planned out way.
The VoIP services optimise the use of the channel capacity available in a network. Considering this fact, one can say that VoIP service enable users to share data, video and images over the IP network. This results in best usage of bandwidth and increases the call productivity. Moreover, managed service solutions minimise the transmission latency and increase the reliability of communication to a considerable extent.
Unlike PSTN services, managed services allow SMBs or users to add and extend the telephone lines easily. Therefore, it allows users to access calls from anywhere across the world; even from the remote destinations, users can enjoy seamless connectivity with other users. For availing the managed services, users or SMBs require reliable and stable VoIP switches as transmission of data and video are routed over the same.
There are many managed services providers that lease out their switches to wholesalers and resellers. Therefore, users must select VoIP providers that deliver excellent communication solutions to users. Lastly, innovations in the telecommunication has led business conglomerates to diversify their interests to managed VoIP services. These services harness the latest technology for lowering down of telecommunication costs.
by Kristen Kiya
Innovations in the telecommunication industry are considered as a constant factor that has directed small and medium business (SMBs) to witness consistent growth. The successful implementation of one innovation or idea leads to the conceptualisation of another. As a matter of fact, there are several new applications that have come up with advancement in the telecommunications industry. Managed VoIP services is one such versatile application that has made communication an easy and cheap affair.
These managed VoIP services are designed keeping both relatively new users as well as existing users in mind. On using IP services, users avail the benefit of cost efficiency. As a matter of fact, these services are competent enough to lower down the heavy charges of monthly telephone bills by up to half the cost. In contrast with circuit switching technique of PSTN services, new internet telephony services are designed on the packet switching technique. This allows SMBs to opt for services and reap more profits in a more logical and planned out way.
The VoIP services optimise the use of the channel capacity available in a network. Considering this fact, one can say that VoIP service enable users to share data, video and images over the IP network. This results in best usage of bandwidth and increases the call productivity. Moreover, managed service solutions minimise the transmission latency and increase the reliability of communication to a considerable extent.
Unlike PSTN services, managed services allow SMBs or users to add and extend the telephone lines easily. Therefore, it allows users to access calls from anywhere across the world; even from the remote destinations, users can enjoy seamless connectivity with other users. For availing the managed services, users or SMBs require reliable and stable VoIP switches as transmission of data and video are routed over the same.
There are many managed services providers that lease out their switches to wholesalers and resellers. Therefore, users must select VoIP providers that deliver excellent communication solutions to users. Lastly, innovations in the telecommunication has led business conglomerates to diversify their interests to managed VoIP services. These services harness the latest technology for lowering down of telecommunication costs.
Sunday, February 17, 2008
Managed VoIP services: some points for easy transition.
Managed VoIP services: some points for easy transition.
by Kristen Kiya
Many a times it becomes rather difficult for large corporations as well as small and medium businesses to invest resources in terms of time and money for hands-on management of their communication needs. Even after the decision to switch to VoIP is taken, the corporate users face a dilemma. They have to decide on whether to take the help of qualified professionals to facilitate the transition or whether they should 'go it alone.'
More often than not, SMBs tend to go for managed VoIP services, while making the transition to VoIP. These services are reliable and hassle-free. Moreover, corporate users can depend on these services for a comprehensive solution to all their communication requirements.
The voice applications of many a large corporation going for this change from PSTN services to managed services are mission critical in nature. Therefore, certain guidelines need to be followed for the successful implementation of managed VoIP. The managed services provider should be able to deliver the best voice over IP services viz-z-viz the needs and requirements of the business users. The corporate clients should keep their focus on the
1.Type of VoIP services that are available and the flexibility that these services entail. The managed services provider should be competent enough to tackle these two factors.
2.Financial stability of the service provider,
3.Availability of resources such as hosted VoIP switches and managed services solution on demand,
4.Futuristic approach of the service provider towards the long term goals of the company wanting the change,
5.Assessment of the network management capabilities of the SMBs and other organizations.
Only after the SMBs and the organisations wanting the switch are fully satisfied at all these countsâ€"a agreement should be made. The relationship between the managed service provider and users should be one of trust.
by Kristen Kiya
Many a times it becomes rather difficult for large corporations as well as small and medium businesses to invest resources in terms of time and money for hands-on management of their communication needs. Even after the decision to switch to VoIP is taken, the corporate users face a dilemma. They have to decide on whether to take the help of qualified professionals to facilitate the transition or whether they should 'go it alone.'
More often than not, SMBs tend to go for managed VoIP services, while making the transition to VoIP. These services are reliable and hassle-free. Moreover, corporate users can depend on these services for a comprehensive solution to all their communication requirements.
The voice applications of many a large corporation going for this change from PSTN services to managed services are mission critical in nature. Therefore, certain guidelines need to be followed for the successful implementation of managed VoIP. The managed services provider should be able to deliver the best voice over IP services viz-z-viz the needs and requirements of the business users. The corporate clients should keep their focus on the
1.Type of VoIP services that are available and the flexibility that these services entail. The managed services provider should be competent enough to tackle these two factors.
2.Financial stability of the service provider,
3.Availability of resources such as hosted VoIP switches and managed services solution on demand,
4.Futuristic approach of the service provider towards the long term goals of the company wanting the change,
5.Assessment of the network management capabilities of the SMBs and other organizations.
Only after the SMBs and the organisations wanting the switch are fully satisfied at all these countsâ€"a agreement should be made. The relationship between the managed service provider and users should be one of trust.
Tuesday, February 12, 2008
Managed VoIP services: easy talk at cheaper rates
Managed VoIP services: easy talk at cheaper rates
by Kristen Kiya
Innovations in the telecommunication industry are considered as a constant factor that has directed small and medium business (SMBs) to witness consistent growth. The successful implementation of one innovation or idea leads to the conceptualisation of another. As a matter of fact, there are several new applications that have come up with advancement in the telecommunications industry. Managed VoIP services is one such versatile application that has made communication an easy and cheap affair.
These managed VoIP services are designed keeping both relatively new users as well as existing users in mind. On using IP services, users avail the benefit of cost efficiency. As a matter of fact, these services are competent enough to lower down the heavy charges of monthly telephone bills by up to half the cost. In contrast with circuit switching technique of PSTN services, new internet telephony services are designed on the packet switching technique. This allows SMBs to opt for services and reap more profits in a more logical and planned out way.
The VoIP services optimise the use of the channel capacity available in a network. Considering this fact, one can say that VoIP service enable users to share data, video and images over the IP network. This results in best usage of bandwidth and increases the call productivity. Moreover, managed service solutions minimise the transmission latency and increase the reliability of communication to a considerable extent.
Unlike PSTN services, managed services allow SMBs or users to add and extend the telephone lines easily. Therefore, it allows users to access calls from anywhere across the world; even from the remote destinations, users can enjoy seamless connectivity with other users. For availing the managed services, users or SMBs require reliable and stable VoIP switches as transmission of data and video are routed over the same.
There are many managed services providers that lease out their switches to wholesalers and resellers. Therefore, users must select VoIP providers that deliver excellent communication solutions to users. Lastly, innovations in the telecommunication has led business conglomerates to diversify their interests to managed VoIP services. These services harness the latest technology for lowering down of telecommunication costs.
by Kristen Kiya
Innovations in the telecommunication industry are considered as a constant factor that has directed small and medium business (SMBs) to witness consistent growth. The successful implementation of one innovation or idea leads to the conceptualisation of another. As a matter of fact, there are several new applications that have come up with advancement in the telecommunications industry. Managed VoIP services is one such versatile application that has made communication an easy and cheap affair.
These managed VoIP services are designed keeping both relatively new users as well as existing users in mind. On using IP services, users avail the benefit of cost efficiency. As a matter of fact, these services are competent enough to lower down the heavy charges of monthly telephone bills by up to half the cost. In contrast with circuit switching technique of PSTN services, new internet telephony services are designed on the packet switching technique. This allows SMBs to opt for services and reap more profits in a more logical and planned out way.
The VoIP services optimise the use of the channel capacity available in a network. Considering this fact, one can say that VoIP service enable users to share data, video and images over the IP network. This results in best usage of bandwidth and increases the call productivity. Moreover, managed service solutions minimise the transmission latency and increase the reliability of communication to a considerable extent.
Unlike PSTN services, managed services allow SMBs or users to add and extend the telephone lines easily. Therefore, it allows users to access calls from anywhere across the world; even from the remote destinations, users can enjoy seamless connectivity with other users. For availing the managed services, users or SMBs require reliable and stable VoIP switches as transmission of data and video are routed over the same.
There are many managed services providers that lease out their switches to wholesalers and resellers. Therefore, users must select VoIP providers that deliver excellent communication solutions to users. Lastly, innovations in the telecommunication has led business conglomerates to diversify their interests to managed VoIP services. These services harness the latest technology for lowering down of telecommunication costs.
Wednesday, February 6, 2008
Managed VoIP Services: emerging gradually
Managed VoIP Services: emerging gradually.
by Kristen Kiya
Quite a few trends are gradually emerging in the telecommunication industry. One of the most important drifts that needs to be mentioned in this context is the increasing use of managed VoIP services by corporate users. From large corporate houses to SMBs, many organisations are using these services to streamline their operations. These entities are showing an affinity towards the 'outsourcing' of their telecommunication needs.
Consequently, many of them are going in for managed VoIP services. One can understand small and medium businesses (SMBs) using these services to streamline their operations. These people do not have the necessary resources to go it alone. However, industry trends show that VoIP is being implemented by many large and influential corporations and that too through service providers.
And if industry sources are to be believed, then many more large organisations are expected to follow suit. Some people may find it very hard to believe that that large corporations are opting for managed services, despite having all the resources and infrastructure necessary to go on their own steam. However, their objective decisions in this regard are turning the tides in favor of these services.
The point is that managed services have become the point of interest for many people. The reasons behind this bias are more than one. For one, with VoIP service being obtained from a managed services provider, there are no inherent risks involved. This ensures that the switch to VoIP is as easy and painless as possible. The cost of such an implementation is often less. Moreover, the onus is on the service provider to ensure that the needs and requirements of the clients are met in a comprehensive manner.
To conclude, it can be said that more and more corporate entities are migrating to the amazing world of VoIP. And VoIP switches and managed services and solutions are increasingly making this transition possible.
by Kristen Kiya
Quite a few trends are gradually emerging in the telecommunication industry. One of the most important drifts that needs to be mentioned in this context is the increasing use of managed VoIP services by corporate users. From large corporate houses to SMBs, many organisations are using these services to streamline their operations. These entities are showing an affinity towards the 'outsourcing' of their telecommunication needs.
Consequently, many of them are going in for managed VoIP services. One can understand small and medium businesses (SMBs) using these services to streamline their operations. These people do not have the necessary resources to go it alone. However, industry trends show that VoIP is being implemented by many large and influential corporations and that too through service providers.
And if industry sources are to be believed, then many more large organisations are expected to follow suit. Some people may find it very hard to believe that that large corporations are opting for managed services, despite having all the resources and infrastructure necessary to go on their own steam. However, their objective decisions in this regard are turning the tides in favor of these services.
The point is that managed services have become the point of interest for many people. The reasons behind this bias are more than one. For one, with VoIP service being obtained from a managed services provider, there are no inherent risks involved. This ensures that the switch to VoIP is as easy and painless as possible. The cost of such an implementation is often less. Moreover, the onus is on the service provider to ensure that the needs and requirements of the clients are met in a comprehensive manner.
To conclude, it can be said that more and more corporate entities are migrating to the amazing world of VoIP. And VoIP switches and managed services and solutions are increasingly making this transition possible.
Monday, December 31, 2007
Managed VoIP Services - Enhancing productivity all the way
Managed VoIP Services - Enhancing productivity all the way
by Kristen Kiya
Large corporations having a global presence can use all the support that they get in maintaining their communications infrastructure in an efficient manner. In many such organizations and enterprises, the branch offices are located in different areas of the globe - sometimes the locations are quite remote. Moreover, for people working in these corporations, it becomes necessary to maintain a clear and effective communication channel. A regular dialogue between people working in different branch offices, for instance, becomes important - especially in the context of achieving organizational objectives of enhanced productivity, improved profit margins, and reduction in costs. The importance of managed VoIP services can be understood in this context.
Gone are the days when corporates had to depend on quite a few providers to take care of their needs in the telecommunications domain. The process was cumbersome - to say the least - and the integration of distinct solutions of the different vendors was an added problem that needed to be taken care of. With managed VoIP services or managed partitioning services, there has been an integration of the different applications pertaining to communications hardware, software, carrier services and conferencing facilities. The various pieces are falling into their own place and businesses are running more smoothly. Some of the latest applications in this domain are quite specific and can even be used to measure contact center performance parameters.
There are quite a few advantages of using managed VoIP services. The communication costs can be kept within limits. The latest innovations such as the conference calling solutions can be used to enhance productivity. One could also ensure that the customer service is the very best; calls are being handled in the right manner and with full responsibility.
With a managed network switch provided by VoIP, corporate users can streamline their communications significantly. They can get to benefit from an integrated solution that is available for one monthly fee. High-end capabilities such as audio and video conferencing, process management, and call routing ensure cost efficiency and enhanced productivity for corporate users. Easy deployment of hosted VoIP switches make them valuable.
by Kristen Kiya
Large corporations having a global presence can use all the support that they get in maintaining their communications infrastructure in an efficient manner. In many such organizations and enterprises, the branch offices are located in different areas of the globe - sometimes the locations are quite remote. Moreover, for people working in these corporations, it becomes necessary to maintain a clear and effective communication channel. A regular dialogue between people working in different branch offices, for instance, becomes important - especially in the context of achieving organizational objectives of enhanced productivity, improved profit margins, and reduction in costs. The importance of managed VoIP services can be understood in this context.
Gone are the days when corporates had to depend on quite a few providers to take care of their needs in the telecommunications domain. The process was cumbersome - to say the least - and the integration of distinct solutions of the different vendors was an added problem that needed to be taken care of. With managed VoIP services or managed partitioning services, there has been an integration of the different applications pertaining to communications hardware, software, carrier services and conferencing facilities. The various pieces are falling into their own place and businesses are running more smoothly. Some of the latest applications in this domain are quite specific and can even be used to measure contact center performance parameters.
There are quite a few advantages of using managed VoIP services. The communication costs can be kept within limits. The latest innovations such as the conference calling solutions can be used to enhance productivity. One could also ensure that the customer service is the very best; calls are being handled in the right manner and with full responsibility.
With a managed network switch provided by VoIP, corporate users can streamline their communications significantly. They can get to benefit from an integrated solution that is available for one monthly fee. High-end capabilities such as audio and video conferencing, process management, and call routing ensure cost efficiency and enhanced productivity for corporate users. Easy deployment of hosted VoIP switches make them valuable.
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