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Showing posts with label VoIP solutions. Show all posts
Showing posts with label VoIP solutions. Show all posts

Thursday, November 12, 2009

Taking Care of Business with VoIP Solutions

Taking Care of Business with VoIP Solutions

Voice over Internet Protocol, or VoIP, has been a subject of boiling issues for the past years. Many businessmen from large corporations have turned to VoIP and have made savings of at least 50 percent with their telephone bills.
VoIP has grown in demand because it can assist users with their tasks. This is one thing which may not be available from traditional networks. Some of such tasks include the following:

- In UK, the US, and other member countries of organizations like VoIP User, phone numbers are available for free use.

- Incoming calls can be controlled to be automatically forwarded to a VoIP phone, wherever you may be connected to the network. So, a traveling businessman can still receive incoming calls by just connecting to the internet with the use of a VoIP phone.

- With the use of VoIP phones, call center agents can do their work from any location with a stable and fast internet connection.

- Various VoIP packages offer free features such as Caller ID, Call Forwarding, 3-way Calling, and Automatic Redial.

VoIP solutions entail VoIP problems. For the past years, the problems that have stirred up on the use of VoIP focused on the voice signal quality. If IP packets are delayed or lost at any point in the VoIP network, users will experience a brief drop-out of voice transfer. This case is obvious where there are long interworking and distances between endpoints and in congested networks. But this has changed. Many companies have sought for VoIP solutions for a clearer signal that has even surpassed that of the present analog landline service.

Another VoIP drawback is that sending faxes is difficult because of networking restraints and software limitations. However, a VoIP solution is in progress to outline an IP-based alternative for Fax-over-IP delivery. This is called T.38 protocol. A substitute solution to fix this drawback is by treating the faxing method as a message switching mechanism that does not require real time data broadcast. Examples are sending fax as a remote printout or as an email attachment. The incoming fax data can be completely buffered by the end system before being displayed or printed.

However, there are three main issues that concern VoIP solutions before VoIP can dominate the world. These are mobile VoIP phone service, power outages, and Emergency 911 services.

The first VoIP solution that needs to be directed is a way to substitute voip phone service to cellular phone service. Presently, wireless VoIP, or wVoIP, is reliant on the reach and location of Wi-Fi hotspots. Unfortunately, Wi-Fi hotspots have lower reach compared to the present microwave systems of cell phones and may not be practical on a larger range.

A VoIP solution for the problem of replacing a cell phone service can possibly be an advanced cellular-VoIP service. Presently, there a few manufacturers that can produce dual-purpose phones. Such cell phones work as standard cell phones; but when the user is within a hotspot, the cell phone can get connected with VoIP. This type of solution will help the users save money, particularly when they are in hotels, airports, cafés, and other hotspot areas.

Another drawback of VoIP is the irregularity of the Emergency 911 service. Not all current service providers of VoIP provide full Emergency 911 service. But, this has changed as the Federal Communications Commission, or FCC, has taken an action on this dilemma. It has directed all the phone service companies to provide the standard 911 service, even if the customers have not specifically requested to avail the service.

Another VoIP dilemma that has to be prevailed over with VoIP solutions is the power outage concerns. During a power outage, the local phones are still operational. But VoIP requires high-speed internet connection. Without power, the internet access is lost, and so with the VoIP connection. The use of cell phones is the current alternative workaround during residential power outage. Many VoIP companies and providers have started to install power backups in the VoIP hardware sets to attend to this issue.

But these VoIP shortcomings would not stop the VoIP technology in its widespread deployment. VoIP solutions are coming. Don't get left behind! Do you have VoIP already?

Saturday, July 26, 2008

VoIP Solutions: An ultimate way of calling

VoIP Solutions: An ultimate way of calling

by kristen kiya


But before going any further into the details it is really important to know what actually this VoIP technology is? In the century world witnessed revolutionary changes in the information technology sector. Due to this revolution people saw the emergence of many ground breaking methods of communication. These channels were powerful enough to change the entire face of communication process in this world. One of these methods was VoIP. It is the acronym for Voice over Internet Protocol. This revolutionary method of communicating was totally dependent on the Internet. It was a channel which allowed the user to call overseas at astonishingly cheap rate but despite that its popularity failed to take off. Even today very few people are aware of the fact that a technology of this type even exists. However as the level of awareness is increasing so is the popularity of this technology and now more and more people are adopting these VoIP solutions to help them in every possible way.

This service is provided at a very economical cost by various popular VoIP solution providers. This service is extremely affordable and also it requires only one time investment and after that the user can enjoy the real benefits of this facility. Availing this VoIP service has many advantages. First, call rates are very cheap and also very affordable. Second, quality of service is quite good then the normal basic telephone or the mobile phone. Third, user is not restricted to any particular region. It is because since this service is directly dependent on Internet hence wherever Internet will be available this service will work. Fourth, the user requires the VoIP device to take the advantage of this service.

This method is especially very popular among the big corporate houses that employ these business VoIP solutions to monitor the performance of the offices located in various parts of the world. This way they also manage the distant branches.

But there are few points that a person should bear in mind before going for availing this service. First, a good personal computer is a must to take the full advantage of these VoIP solutions, even if the user has a laptop it will serve the purpose. Second, a high speed broadband connection is required since this service is directly dependent on the Internet's connectivity speed. Third, despite of the fact that this service is very economical and cheap, it is the duty of the user to keep him aware of the changing call rates and tariff plans.

At the end it VoIP solutions provided by the VoIP service is very beneficial and at the same time is user-oriented.

Saturday, July 19, 2008

VoIP Solutions: Helping To Expand Business Plans

VoIP Solutions: Helping To Expand Business Plans

by kristen kiya


VoIP Solutions have so many advantages and serve as an excellent platform to help users access a well defined communication mode that is most contemporary. It is interesting as one can make long distance or international call at much lower cost as compared with traditional phone line. Low cost being a revolutionary benefit, there are also other services such as calling card platform, callback services, IP PBX solution, SMS delivery solution and three way calling.

This method offers cost savings by providing unbeatable rates. The user can make use of this service from any place of the world. One can dial a number and instantly get connected with the end user. The VoIP solutions include services such as SMS call back service and web call back service. The card is a value added service and offers hassle free activation. An organisation can increase its overall productivity by making use of the IP PBX solution. The user can make intra and inter office calls. It is possible to get reports of the number of calls made during a specified period of time.

Thus, VoIP has grown with the number of VoIP solution provider increasing day by day. Residential as well as business customers have started to understand the importance of this high speed internet connectivity. The users are more accustomed to its user-friendliness and belief that Voice over telephony is a larger means to productive business.

VoIP Solution has many uses. It offers mobile internet calls, private lines, telecommuting, network of free calls and more. It can also be installed in office areas whereby the user can create a virtual network that makes it possible for users to make VoIP phone calls free of cost. Then there is the mobile internet phone service with which a user can make calls even while one is travelling.

The VoIP business solutions offered by service providers are scalable. So, a business finds time and opportunity to expand. The PBX can also be configured as now the users can modify its features though an internet site that is highly secure. This system helps to achieve productivity in business and users can utilise it for other purposes also. The users make use of it to listen to voice mails, achieive call forwarding and simultaneously make use of the individual fax numbers. Infact, it is found that VoIP solutions are cost effective for an organisation where the employee strength of 5 to 100. It also works well in large establishments.

Business can be expanded with the VoIP solution provider. An organisation can expand to multi-locations with VoIP coming to its aid. Moreover, business options has increased with Queue systems and voice-mails. The Queue Report can be gathered from VoIP portals. VoIP solutions can terminate calls free of cost if it is within its own network. In case it is outside its network, low charge rates are made for each call.

Saturday, June 14, 2008

VoIP Solutions: The New Age Telephony

VoIP Solutions: The New Age Telephony

by Kristen Kiya


Voice over Internet Protocol(VoIP) is a more common term of 'phone over the Internet'. If you have a reasonable quality Internet connection then you can get phone services delivered to your Internet connection. Before reaching the destination, the technology converts voice into regular telephonic signal. By using this service, you can directly make calls from your computer with the help of a special VoIP phone or a traditional phone connected to a special adapter. This function can either be included into the phone itself or in a separated box like a Analog Terminal Adapter(ATA).

Some people use VoIP solutions along with their traditional phone service, though VoIP solution providers usually offer lower rates than the traditional companies. Sometimes VoIP phone calls (even international) can be absolutely FREE. Several service providers are present who provide these type of “free” facilities. Examples are: 'Free World Dial up' and 'Skype'. The service providers sometime permit to select an area code different from the area. On the other side, some VoIP providers do charge for a long distance call for outside calling area, just like the traditional wireless telephone service. And some VoIP solution providers permit you to call anywhere at a flat rate for a fixed number for a minute.

The VoIP-to-VoIP phone calls are sometimes free while VoIP calls connecting to Public Switching Telephone Network (VoIP-to-PSTN) may have an attached cost that is charged by the VoIP service provider.

There are three categories of VoIP service provider. These are, Single line resident/business plans service provider, B2B service provider-bulk organisational/terminal service provider (Business VoIP solutions) and RIP VoIP service provider.

You can use your computer while talking on the VoIP phone and some service provider offers service that can be used where a high speed Internet connection is not available. Using VoIP service in a new location may affect your ability to connect directly to emergency services. So, be ready to use the services of VoIP solutions but with due care.

Tuesday, June 10, 2008

Know More About Hosted Contact Center VoIP Solutions

Know More About Hosted Contact Center VoIP Solutions

by Kristen Kiya


In this contemporary world, business and corporate houses are searching for various ways to increase their competitiveness in terms of lowering down the calling costs and improving the organizational proposition. As a matter of fact, the traditional telephone networks are designed to carry low-fidelity signals with a high level of reliability. Though they are very reliable for the audio communication, but are not suited to provide services for digital communication applications. Thanks to the new technology called VoIP- Voice over Internet Protocol for initiating 'unified' communication.
The voice over internet protocol allows the users to send & receive voice, data and images over a single IP network. Apart from this, the main attraction of hosted business VoIP services is its calling price. The calling price over this technique is minimal as packet switching technique is used in them. The VoIP solutions use packet-switched networks to facilitate non-real-time data using much less bandwidth. The advantages of internet telephony solutions include flexibility, efficiency, and scalability.

1.Flexibility: The hosted business VoIP services provides flexibility. As a matter of fact, these services can be used in a variety of configurations to suit a number of users, client/server application requirements and desired bandwidth.
2.Efficiency: The bandwidth is consumed when needed. Unlike traditional PSTN services, the service providers cover same network for carrying voice and data networks i.e. voice, video, fax, and data traffic. Furthermore, this increases the efficiency of the bandwidth, as many terminals on the same connection are shared with the network.
3.Scalability: In the hosted VoIP solutions, one can easily extend or add the telephone lines as per the demand of the organization.

These advantages help the users to save money and improve the organizational productivity. As per the statistics, more than 25 million small & medium businesses or SMBs are making use of VoIP services.

To improve the sales and market shares, contact centers have refined their marketing strategies. Considering this fact, VoIP contact center solutions have widened their scope in various sectors including telemarketing, e-mailing, instant messaging and online communication. With the application of hosted contact center VoIP solutions, the users or clients of business and corporate houses are able to grow instantly without spending much on the infrastructural enhancements. Moreover, with these services, the users enjoy freedom to locate and relocate anywhere across the globe.

To conclude, the business users or clients can enjoy the benefits of technical assistance or customer services at any time of the day, as and when required. Hence, it can be stated that hosted business VoIP solutions allow the users to enjoy long distance and international calling at discounted rates.

Saturday, May 31, 2008

VoIP Solutions: A Means To Expand Business

VoIP Solutions: A Means To Expand Business

by Kristen Kiya


The VoIP solution has grown in a way that business as well as residential customers recognise the importance of its high speed internet connectivity. This form of telephony provides low cost, high speed and long distance internet telephony. The reliability and call quality also have improved considerably with the introduction of VoIP telephony.
The IP phones transport data packets over voice over networks. The VoIP solutions provide voice over services to PBX systems and other IP based telephony systems. The user just need high speed internet connection. On availing the services one has to comply with some basic formalities that include: Fixed monthly fee and commitment of at least 3 months. The benefits of this service include: No extra charges for receiving calls and same number can be used to receive two simultaneous calls at the same time.

The VoIP is, nowadays, changing the concept of telephony. Compared to the traditional PBX system, the VoIP telephone is a cutting edge telephony system. It brings immediate benefits of cost saving, savings on monthly phone bills, seamless connectivity and an easy to use system. This has indispensably made the system suitable for business purposes. The Voice Over IP has thus grown to become business VoIP solutions provider.

The VoIP business solution is scalable and so it leaves time and opportunity for a business to expand or contract. The PBX is also configurable and that allows a person to add and modify features of it through an internet site that has security. The system is used for high productivity purposes and can be utilised for a lot of functionalities. It is used for listening to Voice mails, call forwarding and is equipped with individual fax numbers. These facilities allow a business to sustain and grow under it. In fact, it is seen that VoIP solution is cost effective for a medium sized business establishment where one finds 5 to 100 employees. In large establishments, it is generally a norm to find VoIP deployed to meet the business needs.

The VoIP solution provider has enabled businesses to grow with telephony. It has made business expand from single location to multi-locations. The business communication has improved with the option of voice-mail and Queue systems. An online VoIP portal gives the full detail of Queue Reporting Statistics. The Voice over IP solution make it possible to terminate calls within its own telephone networks 'free of cost'. For others, it is low call costs at suitably priced rate.

The VoIP Solutions are the means to achieve high end connectivity. The callers can make calls at an extremely cheap price rate. It is also possible for the users to undertake video conferencing and talk to many people at the same time. So, it helps to meet the communication needs of business establishments.

Friday, May 16, 2008

VoIP Solutions: Ideal Combination of Advanced Telephony Features

VoIP Solutions: Ideal Combination of Advanced Telephony Features

by Kristen Kiya


VoIP solutions provide unified collaboration and communication services to thousands of business entities irrespective of their size, worldwide. These solutions are designed to meet a full range of communication needs for any business entity. From collaborative team meetings to high-profile online events, the Internet telephony solutions provide a fully integrated voice, web and desktop video conferencing solution on a single-platform. As a matter of fact, these IP solutions are based on the packet switching technique for transmitting voice calls.

The VoIP solutions are considered as a good idea for a business enterprise that wants to save money be depending on the latest telephony services. The businesses with multiple offices in different regions find easy to communicate using these telephony solutions. As a matter of fact, in these IP solutions, the calls are routed over the broadband speed Internet connections rather than the old coaxial wires. The business users are able to enjoy unlimited calling at reasonable costs to different locations, regardless of their specific positioning in the globe. These IP solutions not only provide Internet telephony services within the offices, but also offer an opportunity to use the services for unlimited local, long distance and international calls at significantly low rates.

However, the business entities must consider certain factors relating to the qualities of a VoIP solution provider before going in for any one of these solutions. The business users must opt for a solution that gives a right mix of features to meet the communications needs in the most logical manner possible. Some factors that must be considered before opting for the next generation business VoIP solutions are :

1.Total Cost of Ownership The first consideration of any business entity should be to look for attractive calling costs. As a matter of fact, the businesses must understand the total cost of ownership associated with each VoIP solution, as up-front price tag is not the only cost.
2.Feature Robustness The features associated with VoIP solutions can lead to the next consideration such as scalability, flexibility, adaptability, and compatibility. These features help the business entities to grow in their respective domains.
3.Business Continuity The business continuity depends upon two features namely- security and back-up. These features ensure that communication functions of the businesses remain protected. This helps the businesses continue for a longer period.
4.Company Size The IP solution depends upon the size of the company. The solutions would also vary depending on the budget allocations in different circumstances.

The VoIP solution is the ideal combination of cost, features and quality. It is the most high-tech solution available for modern telephony that is also the most cost effective. Therefore, the selection of a VoIP business solution is a major decision for any business entity, any day.

Friday, April 18, 2008

VoIP Solutions: Thrives with inherent benefits

VoIP Solutions: Thrives with inherent benefits

by Kristen Kiya


In this high-tech world, expectations of business professionals as well as individual users have moved quite a bit ahead than the traditional dial-up networks. The next generation' people are more likely to step-in to advanced telecommunication services that are fast, reliable, customizable as well as self-manageable. As a matter of fact, this has opened new avenues for the latest VoIP solutions.
The hosted business VoIP solutions help the business houses to gain a strategic advantage in simplifying and enhancing voice and data communications. Unlike expensive traditional systems, IP solution ties with excellent voice quality services as well as value added features that too at minimal rates. As a matter of fact, the users can enjoy making the local calls, long distance or international calls at cheaper rates. Therefore, it can be said that such solutions significantly down-sizes the monthly telephone bills drastically by up to 40-60 percent compared to PSTN services.

As a matter of fact, the advanced IP services are based on the packet switching technique that enables the users to transmit the data over the internet or IP network. While, routing a call over internet, the analog data is digitalised into compressed IP packets. These IP compressed packets absorb the noise on their route and results in uninterrupted communication between the sender and the receiver. Therefore, the users can easily transmit the audio, data, pictures and video over a high-speed single IP network instead of only plain data, in case of PSTN services.

For implementing the VoIP business solutions, one requires phone and Analog Transmission Adapter (ATA). These are considered as standard equipment for the initializing the internet telephony solutions. Generally, the ATA is offered by the VoIP solution provider at the time of signing-in for these services.

Other than its basic benefits of enhanced productivity and cost efficiency, the business houses as well as others can eliminate the expensive roaming expenses. This is because VoIP solutions are location independent that allows the users to carry the VoIP phones along with them, regardless of geographic location. Apart from that, flexibility, adaptability and compatibility are some of the important considerations that must be considered while selecting a VoIP solution provider. Unlike PSTN services, hosted VoIP solutions ensure security over the unified' communication.

The IP market is flooded with the IP solution providers, so it is essential that the potential users must carry comprehensive research. With various benefits and features, voice over IP solutions has achieved a complete market penetration by leaving a mark on both business as well as avid casual users.

Tuesday, April 15, 2008

VoIP Solutions: Thrives with inherent benefits

VoIP Solutions: Thrives with inherent benefits

by Kristen Kiya


In this high-tech world, expectations of business professionals as well as individual users have moved quite a bit ahead than the traditional dial-up networks. The next generation people are more likely to step-in to advanced telecommunication services that are fast, reliable, customizable as well as self-manageable. As a matter of fact, this has opened new avenues for the latest VoIP solutions.
The hosted business VoIP solutions help the business houses to gain a strategic advantage in simplifying and enhancing voice and data communications. Unlike expensive traditional systems, IP solution ties with excellent voice quality services as well as value added features that too at minimal rates. As a matter of fact, the users can enjoy making the local calls, long distance or international calls at cheaper rates. Therefore, it can be said that such solutions significantly down-sizes the monthly telephone bills drastically by up to 40-60 percent compared to PSTN services.

As a matter of fact, the advanced IP services are based on the packet switching technique that enables the users to transmit the data over the internet or IP network. While, routing a call over internet, the analog data is digitalised into compressed IP packets. These IP compressed packets absorb the noise on their route and results in uninterrupted communication between the sender and the receiver. Therefore, the users can easily transmit the audio, data, pictures and video over a high-speed single IP network instead of only plain data, in case of PSTN services.

For implementing the VoIP business solutions, one requires phone and Analog Transmission Adapter (ATA). These are considered as standard equipment for the initializing the internet telephony solutions. Generally, the ATA is offered by the VoIP solution provider at the time of signing-in for these services.

Other than its basic benefits of enhanced productivity and cost efficiency, the business houses as well as others can eliminate the expensive roaming expenses. This is because VoIP solutions are location independent that allows the users to carry the VoIP phones along with them, regardless of geographic location. Apart from that, flexibility, adaptability and compatibility are some of the important considerations that must be considered while selecting a VoIP solution provider. Unlike PSTN services, hosted VoIP solutions ensure security over the unified communication.

The IP market is flooded with the IP solution providers, so it is essential that the potential users must carry comprehensive research. With various benefits and features, voice over IP solutions has achieved a complete market penetration by leaving a mark on both business as well as avid casual users.

Thursday, March 13, 2008

VoIP Solutions: for improvement in business productivity

VoIP Solutions: for improvement in business productivity

by Kristen Kiya


The business houses that are cost conscious have employed the best-of-breed IP telephony services as well as products to avail the benefits that they represent. With a dependence on the internet, voice over IP services have been successful in delivering phone calls, text chat, video streams as well as images to the users on a global scale in a cost efficient manner. As a matter of fact, the VoIP solutions have gained a strategic advantage in today’s contemporary market by simplifying, augmenting and unifying the different spheres of communication. In these solutions, video and audio signals can be captured, compressed and streamed over a high speed IP network. The users are able to enjoy seamless communication as these solutions are based on the packet switching technique. Routing of calls or videos over Internet connections using the packet switching technique makes the IP solutions distinct from the traditional PSTN services.

Unlike expensive PSTN systems, the VoIP solutions deliver high quality voice services and reduce calling costs quite significantly. The internet telephony solutions assist the business houses to be more innovative, flexible, competent and productive; they help the business houses to successfully take on their competitors.

With a dependence on VoIP solutions, making long distance calls is no longer a reason for concern or worry, as the monthly telephone expenditures are kept within limits. As a matter of fact, it is possible to save up to 40-60 percent with these solutions, more so when compared to the pre-existing PSTN services. Moreover, depending upon the usage and requirement, a VoIP solution provider would offer desirable business solutions to users.

Given all these reasons, the VoIP business solutions have gained in importance in various industries such as finance, telecommunication, insurance, travel and media. With various benefits and the latest applications, IP telephony solutions have almost achieved a complete market penetration, leaving their mark on both institutional as well as individual users.

The business solutions of VoIP are beneficial, as they allow business users to access more than one call at a particular time and users can avail the benefits of sending images, videos and voice through the same IP network. Apart from that, VoIP business solutions enable the users to access long distance calls at significantly cheaper rates. The wide array of benefits does not end here, as these solutions are backed with other features such as scalability, reliability and flexibility. These features ensure security in communication with others.

Before opting for IP solutions, business houses must carry extensive research for the best offers provided by VoIP providers. The market is replete with service providers. To attract users, providers have come up with value-added services such as call waiting, call forwarding, 3-way calling and call conferencing.

To conclude, VoIP solutions play a vital role in the improvement of the business productivity without compromising on the voice quality.

Tuesday, March 4, 2008

VoIP Solutions; Are They Right For You?

VoIP Solutions; Are They Right For You?

by Craig Thornburrow


VoIP Solutions are available for both business and personal use, but what is VoIP? VoIP stands for Voice over Internet Protocol and generally refers to the use of internet for phone services. There are other terms used to refer to the same thing such as internet telephony, IP telephony, broadband telephony, and broadband phone.

VoIP is publicized to have huge savings over standard telephone usage. Is this a true statement? There is usually a monthly charge for the use of VoIP, but "calls" from VoIP device to VoIP device are at no charge. The monthly fee is to "call" standard phones. Because the internet is worldwide, there is generally no long distance charges applied to the accounts. The service includes features such as 3-way calling; call waiting, call forwarding, caller ID, and automatic redial for no additional fees. If your phone service includes these features, then VoIP could definitely save you money.

There are a few drawbacks to using VoIP for residential "phone" service. Have you ever been surfing the internet and then suddenly your web page is no longer available? Because VoIP depends on internet technology to transmit voice data to either a VoIP device or telephone, when there is a hiccup with the internet, DSL, or cable services, the ability to use the internet for "calls" is rendered useless or at the very least delayed. Another drawback can be a power failure; however, if you have a backup power supply such as a generator, the failure will not hinder your ability to make "calls."

Another thing you may want to consider is that, at the present time, emergency service is either not available or available on a limited basis through this service. Primarily the loss of service is due to the difficulty to locate the VoIP user by geography. If you are able to give your address, 911 services can still be contacted. The trouble only begins if you are unable to give your address for some reason; however, some VoIP providers have a list of addresses where the VoIP is used for the purpose of helping route emergency services. It may be useful to keep a plain old telephone available for any unexpected failures.

VoIP solutions are the hardware and software items available for VoIP that includes such items as IP phones, CPE gateways, high density gateways, and VoIP terminal adapters. The CPE gateways utilize an Ethernet cable to connect to the DSL cable modem for residential service, uses the LAN line to connect to DSL modems, or incorporates DSL with the LAN line automatically for commercial use.

Standard phone lines can be used to hook up VoIP allowing you to use a portable phone handset. If your company is going to grow, it may be possible to hook up to the existing switchboard equipment, making it easier to train your employees. Whatever the size of your company or whether you decide to have VoIP as your residential phone, VoIP solutions are necessary to make your "calls" successful.

Thursday, February 28, 2008

VoIP Solutions: Taking communication to greater vistas

VoIP Solutions: Taking communication to greater vistas

by Kristen Kiya


The concept of the IP telephony solutions is getting popular among big business houses as well as small-medium businesses. As a matter of fact, this latest mode of telecommunication is carrying the essential concept of "communication" to wider vistas. All we can do is thank the internet for the concept of information explosion. As a matter of fact, new and innovative IP telephony solutions are now being promoted in business houses that were earlier using traditional telephone systems or PSTN services.

With greater benefits, IP telephony solutions have revolutionized the functioning of large business houses and small-medium businesses.

All these have been achieved through a reduction in calling costs, a simplification of the management system and the promotion of real-time collaboration. Moreover, there has also been an improvement in the organizational productivity. With the VoIP solutions, calling over the longer distance or internationally is no more a reason for worry, as it does not show as increase in bills. To say the least, one can save more than 50 percent on the monthly telephone bills, when compared to PSTN services.

The VoIP solutions help the business users to gain a strategic advantage in today's market by simplifying and enhancing voice, video and data communications across the world. Considering this fact, it can be said that, latest VoIP solutions have led to the concept of unified communications, wherein users are able to send and receive the voice, data and video over a single IP network. These solutions provide seamless communication, as they are based on the packet switching technique that allows users to route their calls over the high-speed internet.

Depending upon the usage and requirement of the business houses, VoIP solution providers offer business solutions to their users. As a matter of fact, there are two types of VoIP solutions offered by the providers namely- call termination and IP Centrex services These solutions are coupled with the packet switching technique that ensure that users get business-class phone capabilities. Unlike coaxial wires, a solution provides business users with various benefits.

1. It allows the business users to make more than one call at a given time.
2. It enables them to send images, videos and voice through same IP network.
3. It allows the business users to access longer distance as well as international calls at much cheaper rates. As a matter of fact, in VoIP business solutions, the fact that the business user is calling to someone near to him or on other side of the globe is quite irrelevant.

The entire VoIP solution is based on the IP process that converts analog signals into compressed IP digital packets. Furthermore, these compressed packets are sent over the broadband internet connections. As matter of fact, high-speed broadband connection is a prior requirement for making the most of the hosted VoIP solutions. For availing the benefits of IP telephony services, one has to avail specialized hardware and software.

The users require an additional piece of equipment to augment and support their pre-existing telephone systems which is the Analog Telephone Adaptor (or ATA). This analog adaptor is usually supplied by the service provider, when the users sign-up for the services. Moreover, the advanced telephone system works like any normal phone and one can enjoy calling just like they do using standard phones.

To avail the hosted VoIP solutions, one has acquire the services from the VoIP solution providers, wholesalers or resellers. Thereby, while opting for the these solutions, business users must look out for the provider who stresses on delivering excellent voice quality, reliability of services, efficiency in networks, round the clock customer support and security of calls. Furthermore, while availing the services from any internet phone provider, users must look-in for value-added advantages such as voice mail, 3-way calling, caller ID, call forwarding, call waiting and many more.

With time, VoIP solutions have gained in importance in various spheres of industries such as telecommunication, finance, insurance, travel and media. In addition, it can be said that these latest applications of IP telephony have almost achieved a complete market penetration, including the residential users.

Tuesday, February 19, 2008

VoIP solutions: Enhances productivity with minimum input

VoIP solutions: Enhances productivity with minimum input

by Kristen Kiya


The motive of any business or corporate house is to enhance the productivity and gain more profits with minimum input. The businesses on outsourcing or with a global presence are availing the benefits of internet telephony solutions for the same. With the emergence of high-end communication, cost of calling or other services over the Voice over IP has significantly lowered down compared to the traditional telephony costs.

As a matter of fact, statistics reveals that popularity of VoIP solutions has spread in the different sectors of the industry. With its benefits and high-end services, IP solutions have widened scope to residential users also. The benefits seem more clear when we take into account the fact that the internet telephony solutions provide long distance or over sea calls at lowers rates.

The increase in ratio of people using VoIP solutions for their daily or business communication needs has raised the importance of solution providers. As a matter of fact, the tough competition among providers has motivated them to offer bundled services that includes call waiting, call forwarding, 3-way calling, call conferencing and so on. Therefore, while opting for the best VoIP solution provider, users must check the additional features and compare offers from other providers.

The VoIP business solutions work smoothly on the packet switching technique. The internet is the front runner in the entire process, as it digitalises the analog voice signals to compressed IP packets. The best part of the compressed IP packets is that it allows users to transmit data, images and video through a single network. This high-end communication solution via internet is cheaper, as it detours other related surcharges, unlike PSTN services.

The impeccable connectivity options and availability of round the clock technical support enable business houses to enjoy calling with excellent voice communication. Lastly, the VoIP industry is fast increasing as it assures users and business houses with features like reliability, security, cost efficiency and scalability. Thereby, these features offer a definite hike in the revenue of any business user actively involved in this field.

Thursday, February 14, 2008

VoIP Solutions Now for SMBs as well

VoIP Solutions Now for SMBs as well.

by Kristen Kiya


An efficient communication chain is the backbone of any business venture. Corporates, organizations, and institutions have to get their communication infrastructure sorted if they want to succeed in their productive endeavors. Given this fact, the importance of Voice over IP cannot be overemphasized. These high-end communication solutions, when implemented, bring down run-time costs quite substantially within the organizational context. With seamless connectivity options and round-the-clock technical support, the VoIP solutions are quite useful in driving up the profit margins.

In the recent years, the small and medium businesses are realizing the benefits of IP telephony and VoIP solutions. From the supply side also, a lot of prominence is being attached to the communication needs of SMBs. The service providers and vendors are waking up to the vast and untapped market that the SMBs represent. Several business VoIP solutions are being devised for the SMB market segment. As a matter of fact, the SMB marketplace is turning out to be a goldmine of business opportunities, waiting to be explored.

SMBs are making the most of call center and contact center solutions that are available from several providers of repute. In addition, the first-time providers of voice services are taking recourse to hosted VoIP solutions to deliver high-end services to clients. Many of these solutions come with the additional flavor of distinct brand identities making them all the more useful to corporates with a vision. Moreover, it has been observed that quite a few SMBs are more comfortable in buying IP telephony solutions and business VoIP solutions from providers that are local in their scope of operation. These are the providers that the SMBs can relate to.

The spending power of these organizations are not that much, more so, when we compare the same to the monetary resources of large organizations and influential corporate houses. However, innovative business solutions are as much a necessity for them as it is for the large corporations. Some providers had known all along that the demand for these services would come up and were already providing the same to the middle level companies.

Essential VoIP services come with more than one benefit. The hosted IP solutions on offer are efficient, cost effective and highly innovative. Some innovative features include call conferencing, systematic processes for end-user billing, and procedures for device and network monitoring. Moreover, the need for managing these systems can be expended with. Corporate users can enjoy all the benefits of these solutions, without going into the deeper intricacies of day-to-day management. With minimal infrastructural requirements, the contact center and call center solutions are empowered to deliver in diverse areas.

Saturday, February 9, 2008

VoIP solutions: Promises cheap calling

VoIP solutions: Promises cheap calling

by Angela Hayden


Talking over long distance or international calls is made easier and cheaper with VoIP. While calling over the internet, it uses IP packets for transmitting voice, videos and images through a single channel. The communication between a sender and a receiver is based on the digital communication. Hence, this requires coding and decoding of signals before sending and receiving on the IP network from both the ends. The digitally compressed format over the internet increases productivity enhancement and reduces the cost efficiency.

The VoIP industry is augmented with solution providers who furnish its clients with the numerous hosted VoIP solutions without making large investments like:

PC to phone solution: This solution allows the user to cherish easy and cheap calling over longer distance and international calls. This is because VoIP charges on per-minute call.

Callback service: It comes into action when the originator of a call is immediately called back in a second call as a response. In order to use a callback service, a potential user or customer is allocated with a unique number that is dialled before the user triggers a return call.

Calling card: The calling cards are prepaid cards that come with pre-charged amount for making longer distance and international calls at cheaper rates. This is made possible as per minute charges of the call is lowered down.

IP PBX solution: It switches calls between IP users on local line. This VoIP PBX solution offers services to reduce the monthly telephony charges and offers excellent voice quality. Moreover, it allows user to extend a certain number of phone lines.

SMS delivery solutions: Considering an increased ratio of mobile users, providers have come up with SMS delivery solution for advertisement or publicity.

Managed NOC services: These services are offered by VoIP solution providers to resellers and wholesalers with the aim to increase output and to expand the business arena.

With their benefits, VoIP telephony solutions have marked their presence in different spheres the industry like businesses, corporate executives and even residential users. In addition, depending upon the requirement, size and operations of the business enterprise, VoIP solutions vary. Thereby, always opt for an IP solution provider that stresses on delivering good voice quality, round the clock technical support, an efficient network and security.

Thursday, January 31, 2008

VoIP solutions - Bringing innovation to the masses

VoIP solutions - Bringing innovation to the masses.

by Kristen Kiya


One trend that has emerged most distinctly in recent times is the easy availability of high-end computers for both home and office use. The affordable costs of these innovative gadgets having intelligent processors and more than adequate memory options have been responsible for their more rampant use. And one of the fall-outs of this trend is the increasing use of VoIP solutions at the grass-root level. More and more people are switching to VoIP and gaining from the experience with the incorporation of this high-end technology.

With VoIP solutions, vocal communication has become more personal. Individual users are no longer limiting their Internet experience to chatting or browsing for information. As of now, more and more tech-savvy individuals are making the shift to the much more affordable solutions in IP telephony. The costs involved are much lower more so when compared to the services of standard telephone networks. The call quality is good particularly when the voice signals are transferred over high-speed broadband networks.

As a matter of fact, the process through which these VoIP solutions are used to facilitate long distance communications is quite unique to say the least. The internet is used as medium through which the voice signals pass. However, there is a catch. The voice is first converted into digital data packets before being routed to the final destinations. At the receiver's end, the data is converted back into voice signals using a digital to analog converter. All the VoIP business solutions are based on this format of data transfer - and have become quite indispensable within specific organisational frameworks.

Due to the intelligent use of technology, a solution provider of VoIP is able to offer services and solutions at industry leading costs. The logic behind international calls being reasonably priced is quite simple. In IP telephony, users need to pay the charges for using the internet. With their own personal computers and VoIP solutions in place, they are in a position, wherein they can enjoy the advantages of these services to bring in significant changes in their professional and personal lives.

So, the next time you are driven by the desire to make telephonic conversation over the Internet, you need not panic. With a host of VoIP solution providers and the easy availability of some of the best solutions in this domain, you could be nearer to your dream than you can imagine.

VoIP Solutions for Cheap International Calls

VoIP Solutions for Cheap International Calls

by avinash smith


Voice over Internet Protocol or Internet telephony is the routing of voice conversations over the Internet or through any other IP-based network.

The use of the Internet has increased over time. People are using the World Wide Web for various purposes; some are using it to gain information, some are downloading music files and video clips, and a lot of people are using the Internet for connecting and communicating with their loved ones. Internet has long been used for communication in form of mail, chat and video conferencing etc. But all of the applications listed above have an inherent disadvantage; all of them need a computer connected to Internet at both the senders and receiver's side. This makes the communication crippled, and the objective of all communication on the go is failed. This recent application of the internet has changed the way we communicate.

VoIP or Internet telephony has taken communication to its next level. Cheap long distance calls from the convenience of one's homes or workstations are now possible. All you need is a computer, a headset, an internet connection, and subscription to the services of a VoIP solution provider to make free PC to phone calls to anywhere in the world!

The advantages of using VoIP solutions are many. All PC to PC phone calls can be made absolutely free of cost. But if you want to make PC to Phone calls then you have to opt for the services of a VoIP solutions provider. Once you've chosen a PC to Phone Services Provider, you'll need to open an account and deposit funds into that account. Next, you'll need to download the dialer' application from your service provider. A dialer is merely an interface program through which you dial the number of the person you're calling and usually only takes a few minutes to download.

One can make the most of these solutions and make international phone call from PC at affordable rates. The PC-to-phone solutions are definitely making long distance communication more user-friendly.

To conclude, it can be said that VoIP, PC to phone calling cards have emerged as the latest means of communication in a fast paced world.

Friday, January 18, 2008

VoIP solutions: Promises cheap calling

VoIP solutions: Promises cheap calling

by Angela Hayden


Talking over long distance or international calls is made easier and cheaper with VoIP. While calling over the internet, it uses IP packets for transmitting voice, videos and images through a single channel. The communication between a sender and a receiver is based on the digital communication. Hence, this requires coding and decoding of signals before sending and receiving on the IP network from both the ends. The digitally compressed format over the internet increases productivity enhancement and reduces the cost efficiency.

The VoIP industry is augmented with solution providers who furnish its clients with the numerous hosted VoIP solutions without making large investments like:

PC to phone solution: This solution allows the user to cherish easy and cheap calling over longer distance and international calls. This is because VoIP charges on per-minute call.

Callback service: It comes into action when the originator of a call is immediately called back in a second call as a response. In order to use a callback service, a potential user or customer is allocated with a unique number that is dialled before the user triggers a return call.

Calling card: The calling cards are prepaid cards that come with pre-charged amount for making longer distance and international calls at cheaper rates. This is made possible as per minute charges of the call is lowered down.

IP PBX solution: It switches calls between IP users on local line. This VoIP PBX solution offers services to reduce the monthly telephony charges and offers excellent voice quality. Moreover, it allows user to extend a certain number of phone lines.

SMS delivery solutions: Considering an increased ratio of mobile users, providers have come up with SMS delivery solution for advertisement or publicity.

Managed NOC services: These services are offered by VoIP solution providers to resellers and wholesalers with the aim to increase output and to expand the business arena.

With their benefits, VoIP telephony solutions have marked their presence in different spheres the industry like businesses, corporate executives and even residential users. In addition, depending upon the requirement, size and operations of the business enterprise, VoIP solutions vary. Thereby, always opt for an IP solution provider that stresses on delivering good voice quality, round the clock technical support, an efficient network and security.

Tuesday, January 8, 2008

Know more about VoIP solutions

Know more about VoIP solutions

by Kristen Kiya


Voice communication has dramatically transformed the way companies used to conduct their business around the world. By knowing deeply about the benefits and usage of IP telephony, businesses are rapidly moving from traditional mode. Today, tremendous growth and potential opportunities in Voice Over IP has changed the way companies communicate in providing better cost control and productivity enhancement compared to PSTN. The quality of voice on VoIP is better than Public Service Telephone Network (PSTN) over long distance and international calling. VoIP or Voice Over Internet protocol is used for transmitting voice, video and data over an IP network i.e. high speed broadband connection.

The telecommunication industry is flooded away with VoIP solution providers; but if you are looking for the best services then go for the thorough search and research. You must select the voice over ip provider that offers wholesale carrier services, reseller programs and business solution to their clients from various sectors of the industry. While opting for business VoIP solutions, user must look into the features that supports;

1. Functionality: user can do multifarious job while doing one; like calling and checking the mails simultaneously.
2. Reduced cost: Voice Over Internet protocol drastically cut down the communication cost as it is based on packet switching technique.
3. Quality Network: User must opt for provider that provides quality network to ensure an enhanced communication.
4. Reliability and Security: This feature satisfies the customer that there data or communication is saved.
5. Scalability: VoIP provides user to call and carry the phone anywhere around the world.

For handling VoIP quality, user must opt for high speed broadband connection as well as look for an availability of required bandwidth. Well, for making cheap calling through voice over Internet protocol, user requires a computer, broadband connection, Analog Telephone Adaptor or ATA and latest voice over IP services. This allows the user to make calling as normal using standard phone lines. The function of ATA is to converts analog voice signals to a digital signals that Internet can understand. It sends the signal over IP networks to reach the specified destination. Before reaching at receiver's end, ATA reconverts digital data into analog voice.

User must look in for the cheapest and the best VoIP solutions which offer benefits like unlimited long distance and international calling at minimal cost. These solutions are designed depending upon the requirement of various organizations. So, before opting for the best solutions user must keep in mind the factors like speed, voice quality, call tariff network integration, feature richness and so on. Internet Telephony is catering the growing demands of companies, business houses and residential users with their innovative VoIP solution.

VoIP solutions: Offers feature-rich communication

VoIP solutions: Offers feature-rich communication

by Kristen Kiya


VoIP or voice over Internet protocol is an advanced communication technology that routes users telephone call over the internet or an IP network. Business, corporate professionals and residential users are opting for next generation mobile high speed data transfer for making their work easier and simpler. Voice over IP allows the user to send and receive interactive videos, voice and image files through a single channel. As a matter of fact, this allows the user to be benefited with cost efficiency and better productivity. Availing the kind of VoIP solution depends upon the type, size and operations of a business.

VoIP solutions allow a vast array of services, software and hardware to work together and to create flexible, feature-rich communication solutions with many attractive benefits. An Internet telephony solution is a saving for any organisation that deals in longer distance or international calling, as it costs significantly less when compared to the traditional PSTN services. These advanced solutions even result better in terms of network integration, functionality, security, reliability and coordination among their various other services.

There are two types of business VoIP solutions i.e. call termination service and IP Centrex service. The call termination service is suited for SMEs or small medium enterprises, as calls are terminated by using public internet or privately managed IP networks. In a way, it increases the profit margin of SME business by reducing the monthly telephone expenditure by upto 50% compared to the traditional PSTN. For larger organisations, the IP Centrex or Hosted Centrex service of the Voice over IP solutions fit better. This solution deals with the virtual PBX replacement service. IP Centrex refers to a number of IP telephony solutions where Centrex service is offered to a customer for transmitting voice calls over IP network in packet streams. Thereby, IP Centrex is built upon the traditional benefits of Centrex by combining them with the benefits of IP telephony. In the IP Centrex service, the business house has to choose the service provider that offers PBX from their "host" soft switch at their POP over business's existing broadband connection.

The VoIP solution offers the cheapest way of calling over the Internet as it uses single cable for sending and receiving a data. Moreover, to ensure the best solution VoIP, one has to consider the ability of a network to support high-quality VoIP calls and best configuration of hardware and software.

VoIP