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Tuesday, February 19, 2008

fring - VoIP for PDA

fring - VoIP for PDA

by Steve Bralovich


Talk and chat for free with fring mobile voip. Connect to Skype, Google Talk, MSN Messenger, Twitter & SIP contacts from anywhere.

"fring" is a free software program and service for Windows Mobile 5, 6 and Symbian phones that uses VoIP to allow you to make cheap and free calls and instant messages. If you're looking for a way to bring down the cost of making a phone call, fring may be the solution you've been seeking.

It's a unique offering that for the first time brings together connections to Skype, SIP, GoogleTalk, MSN Messenger, plus the sub-blogging service Twitter. You can choose whatever SIP service you like, including the GizmoProject, VoipCheap, VoipStunt, Free World DialUp and others, and even use SIP on fring with otherwise non-SIP enabled devices. These services come together on your mobile handset to give you the best possible chances to keep your phone costs low.

The arrangement works over over 3G, GPRS and Wi-Fi networks regardless of your carrier. All you need is your carrier's data plan or a hotspot and you';re good to go to make a free or low cost VoIP call. It allows you to conserve you airtime and save it for circumstances when no Wi-Fi connection is available. In addition, fring to fring calls are entirely free which makes buddy-to-buddy communications a snap. If you have a lot of friends, you'll love fring.

To begin a conversation, you simply pick a contact and hit the green button, or go to options and then click either call or chat to begin a communication session. Does it get much easier than that?

fring allows you to organize all your IM and phone contacts in one place and rather than using SMS, you can chat freely using Messenger. For $30 per year you can use your SkypeOut account to make free calls to any phone in North America and low cost international calls.

If you have a lot of IM contacts, you can not only see when your friends are online, you can also see if they're typing or not. It makes the chat feel more like a real conversation instead of waiting in limbo as they type their responses.

I've been a Skype user for years now and have all my phone numbers and contact information located there, so fring is a big plus in helping me to keep all this information together and make it available when I use the other services. The beauty of Skype (besides VoIP) is that it's very much like GMail in that, your information does not exist on your device. You can access it from anywhere and on any device including your laptop, so it's always available no matter what circumstances you find yourself in. All you need is an Internet connection and it's always handy. That's a big advantage for a person on the go and fring is a perfect tool to get the most out of the security and convenience this offers.

The beauty of the chat feature of fring as compared to SMS, is that you can view your entire chat conversation in real-time on your handset and reduce the high accumulated costs of SMS. However, fring does have some annoying aspects. Such as when you have 4 contacts named simply Joe and there's no way to distinguish them. It's a real oversight and needs to be corrected. Fortunately, it should only be a problem if you have too many people with the same identifying name on your list.

I laud the creators of fring for their efforts to create a different means for people to talk at much lower costs. The cellphone industry needs to be reigned in and taken to task for not providing cost effective services for people and businesses to use. Products like fring (if they become widely enough used) can put pressure on these companies and force them to lower the cost of phone calls for everyone. Hopefully, enough people will adopt fing, and services like it, quickly so that this can become a reality sooner rather than later.

Sunday, February 17, 2008

Know more about VoIP in the field of contact center solutions

Know more about VoIP in the field of contact center solutions

by Kristen Kiya


The newer version of call centers or customer contact centers has emerged as a primary channel that provides information, technical assistance or customer services to users or clients. The VoIP based contact centers enable the users to enjoy longer distance calls at significantly low rates. The VoIP contact center solutions opt for intelligent routing or data transmission. As a matter of fact, calls are routed over Internet using the packet switching technique.

To enhance the sales and market shares, VoIP based contact centers have refined their marketing strategies. Considering this fact, contact center solutions have widened their scope in telemarketing, e-mailing, instant messaging as well as online communication. With the application of IP solutions in these centers, users or clients of small and medium sized organisations are able to grow instantly without investing exorbitantly on equipment. As a matter of fact, these solutions provide numerous benefits to users or clients alike

1. Extension of service hours: This VoIP solution is beneficial for the clients or users; they are able to expand their shift 24x7. With the VoIP contact center solutions, clients can easily manage their employees based on their time zone. Therefore, depending upon the work time preference, employees of contact centers can opt for any shift.

2.Enhancement of productivity: The call center solutions ensure that the users can remain comfortable in whatever that they are doing. As a matter of fact some employees give better productivity when they are working from home rather than any other environment. Therefore, VoIP based centers provide these solutions to their employees to be at ease; this in turn results in improvement in productivity.

3. Lowering the need for capital investment: The VoIP based call centers provide their clients the flexibility to invest less capital on infrastructure compared to PSTN solutions. Moreover, in the contact centers, global talent can be used to increase the productivity.

4. No geographical limitations: The IP based services in these centers allow users to work from anywhere across the world. Users enjoy freedom to locate or relocate with the security of these innovative services.

To conclude, VoIP in the field of contact center solutions provides technical assistance or customer services to their users, as and when required. Thereby, users feels an essence of ease and comfort while using the VoIP solutions.

VoIP Carrier Services: The next idea in high-end communication

VoIP Carrier Services: The next idea in high-end communication.

by Kristen Kiya


The use of the Internet has grown significantly over the years. From college going kids, bored housewives, and students to on-the-move professionals, office goers, and businessmen many people from diverse social, economic and demographic backgrounds are having access to the world wide web for one reason or another. The atmosphere is conducive for more specific applications of this world-wide connection of computer networks. The increasing importance of VoIP carrier Services can be understood in this context.

As many of us know, Voice over IP has changed the way one can communicate and that too quite radically. In this process, the voice is first converted into digital signals and then transferred over the internet. With a “broadband internet connection, the call quality is good and the costs of making calls are also significantly low. There is ample demand for this cost effective way of making calls. VoIP carrier services cater to this demand and ensure that users remain more than satisfied with the services on offer.

VoIP carrier services are used by next generation carriers, corporate users such as contact centers as well as individual users. The quality of service (QoS) issues become important when any of these entities are in the process of selecting a service provider to cater to their specific needs. The providers of the wholesale carrier services, for instance, need to have many 'points of presence.' Moreover, the routes have to be all encompassing to maintain call clarity and minimise latency during the process of making calls.

The availability of proper technical support at all times is another important factor that would sway the subscription decision in favor of one VoIP carrier service provider over the next. Some of the 'best' VoIP carrier services come with 24 x 7 customer support. Another feature that distinguishes one provider from the next is the competitive rates at which it is delivering its services to its clients.

Voice over IP: Communicate effectively

Voice over IP: Communicate effectively.

by Kristen Kiya


The expensive telephony services of yesteryears have given way to cheap long distance calls that are routed over the Internet. Also known as Voice over IP, or IP telephony, this intelligent way of communicating is making a lot of sense to a wide cross-section of people from across the globe.

Voice over IP has several merits to its credit. First and foremost, the potential users of voice over IP services are able to make long distance calls as and when they want to, in lieu of an affordable monthly fee. As compared to the traditional phone systems, the costs of making calls using this innovative technology is quite low. The providers of these services offer some of the best deals in order to attract and retain customers in a market that is increasingly growing competitive with each passing day. All these factors ensure that the customers and end users of VoIP are able to enjoy some of the best services at best prices.

The savings accrued are huge by any standards. The phone bills that would have driven a person crazy with worry are now a thing of the past. Potential users can also make the most of the flexible nature of VoIP. They can, for instance, retain old phone numbers. Quite a few voice over IP providers exist in the online marketplace that allow users this flexibility. Many a times, potential users are free to make use of bundled services, wherein their Internet and phone services are available as part of a comprehensive packaged deal.

These bundled VoIP services translate into significant savings for both residential as well as corporate users. While switching to IP telephony, potential users could either

1.change local numbers to VoIP phone numbers or
2.go for this option as and when they want to make long distance calls

Moreover, users could often find themselves in a position, wherein they are making calls at regular intervals to some special numbers. These numbers could be the numbers of loved ones in another country or they could also be the phone numbers of colleagues and business associates located in another continent. In such instances, it would be in their interests to go for local numbers in those specific areas. These numbers can be obtained quite easily from the voip providers catering to that region. The benefit of such a switch is quite evident. The loved one or the business associate can then make calls to these local numbers to connect with the users more economically.

And the best part is that quite a few options are available to interested users. One can make calls using personal computers with related software. As a matter of fact, developments are on for integrating the personal computer with VoIP enabled phone services. One can make calls through special Voice over IP phones that are being provided by the service providers in many instances. One can also make the most of additional features such as caller ID, call waiting and call forwarding that are often a part of many of the VoIP deals. Many of these voice over IP providers also ensure that the subscribers to their services can block calls as well as forward calls to specific destinations. With 3 way calling, speed dialing, and other equally interesting options, there is something for everybody.

While selecting voice over ip providers, however, a little bit of research would always help. Potential users should go for the most affordable services. Moreover, the QoS parameters should also be kept in mind while making the final purchase decisions. Moreover, local numbers for special areas should be available. In addition, specialised services such as call forwarding and caller ID go a long way in making these offers all the more attractive.

Voice over ip service is ringing in the next generation in communication. And individuals and institutions from different domains are more than happy with the latest developments in this sphere. SMBs, large corporation, as well as individuals are going in for the switch from PSTN networks to voice over IP.

Managed VoIP services: some points for easy transition.

Managed VoIP services: some points for easy transition.

by Kristen Kiya


Many a times it becomes rather difficult for large corporations as well as small and medium businesses to invest resources in terms of time and money for hands-on management of their communication needs. Even after the decision to switch to VoIP is taken, the corporate users face a dilemma. They have to decide on whether to take the help of qualified professionals to facilitate the transition or whether they should 'go it alone.'

More often than not, SMBs tend to go for managed VoIP services, while making the transition to VoIP. These services are reliable and hassle-free. Moreover, corporate users can depend on these services for a comprehensive solution to all their communication requirements.

The voice applications of many a large corporation going for this change from PSTN services to managed services are mission critical in nature. Therefore, certain guidelines need to be followed for the successful implementation of managed VoIP. The managed services provider should be able to deliver the best voice over IP services viz-z-viz the needs and requirements of the business users. The corporate clients should keep their focus on the

1.Type of VoIP services that are available and the flexibility that these services entail. The managed services provider should be competent enough to tackle these two factors.
2.Financial stability of the service provider,
3.Availability of resources such as hosted VoIP switches and managed services solution on demand,
4.Futuristic approach of the service provider towards the long term goals of the company wanting the change,
5.Assessment of the network management capabilities of the SMBs and other organizations.

Only after the SMBs and the organisations wanting the switch are fully satisfied at all these countsâ€"a agreement should be made. The relationship between the managed service provider and users should be one of trust.

Can a VoIP Solution lead us into the future?

Can a VoIP Solution lead us into the future?

by Roy King


Voice over IP is the process of an IP network to carry telephone voice signals as IP packets over the internet or other data networks. IP packets are small packets of digital bits of information which are routed through the Internet infrastructure. The bit sequence of the packet (field structure) usually is arranged to convey the destination address in addition to the data that is already being transported along with other data such as the packet originator and error protection bits.

To implement a VoIP Solution all you need is a microphone for instant free voice communication in a chat room. By uniting the traditional phone system and the advanced communication capabilities of using a single data network for all communications, it is possible to reduce overall costs of communication for end users.

VoIP solutions can be utilized anywhere a broadband modem is connected to the Internet, or with the combination of a wireless network card, it may be connected over a wireless local area network. A wireless enabled device can access the Internet any time it has access to network signal.

This type of technology determines the proper system that will be used for a communication session, automatically sets the relevant parameters of the communication at both ends of the transmission and then manages call transfer and call termination. In addition, SIP (Session Initiation Protocol) allows users to initiate and receive communication from any location, networks are also capable to identify users, wherever they are. The information packets are transmitted over any open line rather than a dedicated line making communication much more effective.

The mass amount of simultaneous communications can be significantly expanded using packet switching over circuit switching. VoIP is a cutting edge technology that has the potential to completely redesign the entire world's communication infrastructure. The benefits of Wireless VoIP over cellular connections has lead the majority of interest in this method of communication thus far.

VoIP solutions have the potential to fulfill all your communication needs whether it may be telephony, data transfer, video conferencing There is no limit to the possible benefits that may be offered.

Many large companies and industries are now discovering the huge advantage of implementing VoIP to establish a better communication systems, often at a lower cost than traditional telephone service. Also, companies making these claims concluded that VoIP rendered no communication delays when speaking on a VoIP phone system.

This modern day communication innovation offers a variety of different applications and features providing clear and affordable conversation all over the world. Call detail records currently provide a reliable means of safely routing data to call accounting or telemanagement systems. Call record buffers have long been largely accepted as the chosen storage device as a safeguard against incidents of delayed call collection or communication failure. VoIP possesses many benefits that will surely have an a advantage to dominate a large proportion of the communication market for both individuals and business in the near future.

The present business sector has seen a huge growth in real-time and interactive business traffic. Prompt response requires a layer of application-aware control that will actively link the performance requirements of a growing mix of converged data. VoIP solutions and video applications combined with available network resources must be blended in a manner to achieve a heighten user experience.

Your business can celebrate the benefits by implementing a comprehensive Internet network in your offices so they may communicate better at lower cost. The primary objective of a VoIP service provider network is to establish private communications amid individuals.

When consolidating a single data network internally within offices and between employees your business can largely reduce operating costs, increase productivity and efficacy, plus enhance communications and customer services. When you operate a business wireless network that's local, you will discover VoWiFi (Voice Over Wireless Fidelity) to be a great benefit plus extremely cost effective.

Issues with network connectivity has prompted the urgency towards a Hybrid VoIP phone systems. Hybrid VoIP solutions will need to combine two or more systems that would have the ability to process multiple types of signals, physical channels, and services at an affordable rate to the end user. Before selecting any provider for a VoIP Hosted PBX service make sure they are furnished with the proper Network Management System (NMS) for their VoIP deployments, one that provides their Network Operations and Field Technicians to locate and troubleshoot VoIP problems before a complaint is ever registered from the customer. Cutting edge network monitoring systems now employ advanced diagnostics linked to an online knowledgebases that automatically provide network technicians with troubleshooting solutions.

VoIP overall is still the best solution that the communication world has to offer. With a seamless telecommunication ambience of where reduced limitations of time and distance would be the ultimate objective behind any new born invention in the communication spotlight. Therefore, making a VoIP solution efficient, yet effective communication technology will lead us all into the future.

Thursday, February 14, 2008

All About Broadband Phones for Helpful Voip Tips

All About Broadband Phones for Helpful Voip Tips

by Sam Budhianto


Broadband phone is the amazing technology to day that give many benefits for their users. Broadband phone actually uses voice over internet protocol (VoIP) to carry phone calls through the internet. This is an alternative way to transmit the call to the traditional telephony network. How Does it Work? Exactly, VOIP allows you to make phone calls through your internet connection, it works by converting a phone signal into packets of information that are sent down an internet connection, and then converted back into an ordinary phone signal at the other end. A hardware broadband telephone uses an adapter. You connect this hardware to the router on your network or to your PC directly. Another option is software. The broadband software is a program that makes broadband calls. For all VOIP, a broadband connection is essential. Most phones will take up around 64k for sending your voice, and 64k for receiving the other voice, so a 128k broadband is the absolute minimum requirement to ensure no gaps in call quality. Advantages of Voip Broadband Phone Services :

1. Save money Using VoIP Broadphone phone is a cheaper option if you make a lot of long distance and international calls. All calls between people using the same service provider are free regardless of location. Branch offices to head office communication be free cost, if we use this service. By using a VOIP system, you can save large amounts of money, its better choice than traditional phone.

2. Voip Features Many features that support telecommunication user: - call waiting - caller ID - three-way calling - call forwarding - last number redial - speed dial - voicemail

3. User Mobility When traveling, you can take the VoIP adapter with you and instantly turn a phone anywhere in the world into your local phone. This will require a high speed internet connection. It's flexible tool so your communication can moveable

4.Easier Call Directing

A major advantage of VOIP phones is that they allow a call to be directed to a phone, not a location. If for example, you travel between two broadband equipped offices (or even abroad), you could take the phone with you, and have all your calls go direct to you in either office, whilst an internal call from your VOIP system would still be free! This offers many of the benefits of mobile phones, but for far less cost.

How to choose a Broadband Phone ? Essentially, there are two kinds of VoIP (Broadband Phone) applications to consider, either hardware or software based. If you choose the software solution, you'll have to have your computer urned on in order to both make and receive telephone calls, but the only equipment you’ll need is a microphone and speakers connected to your computer. If you choose the hardware solution instead, you'll be using a converter box called an ATA that will be attached to your high-speed internet connection. Your telephone can then be plugged into the ATA. The converter box takes the analog signal from your phone and converts it to a digital signal to be sent over the internet in data packets, which are then reassembled on the other end of the telephone connection. By using a hardware VoIP (Broadband Phone) solution, you computer does not have to be on in order for you to make and receive telephone calls, although your Internet connection will have to be active. Many VoIP (Broadband Phone) service providers are including the ATA at very low cost or even for free in some cases.

Are there any disadvantages with a VoIP (Broadband Phone) solution? Although most VoIP (Broadband Phone) service providers have Emergency 911 there are still a few that do not. To be sure, the biggest disadvantage that skeptics will throw at you is what happens when your power goes out at home or you lose your Broadband Internet connection. You see VoIP (Broadband Phone) relies on having a broadband connection so if that goes down so does your Internet phone service. However, in the days when most of us have a cell phone of some sort, even if it is just "pay as you go", is this really a big issue? Another option that many people go for is to have a cheap regular local phone service to use just on those rare occasions when you lose your power or broadband connection.

Finally the best choice for your telecommunication that we suggest is voip broadband phone.

VoIP