IP Phone system and VoIP telephone System for your business
As a provider of advanced and technologic IP phone system communication, star view solutions can show you how Voice over IP can simplify your all on-going operations which save your money and also increases productivity. As a good and dedicated Company, Star View owns and operates a geographically redundant, next generation network with capabilities to supply VoIP PBX telephone system services globally. Large or small business, one site or multiple locations, enterprise or carrier - they have an IP Phone system solution that fits your needs. Best of all, Star View's options can work with your existing communications system, eliminating the need for expensive latest equipment.
They also use latest proven expertise of serving wholesale carrier and Fortune 500 companies to take the guesswork out of choosing a communications system that improves working efficiency, evolves as technology advances and scales to meet changing business needs now and in the future. PBX telephone system from star view helps all your small to large business organizations.
Star View advices to Invest where you believe:
They just intend to express, empower and support their belief that communications tie people together and help organizations further their mission. They will invest ten percent of their profits into providing communications systems and hands-on installation assistance to grassroots organizations like schools, community health facilities or non-profit organizations; wherever the need exists.
IP phone system solutions from star view are available in different packages with one as low as $495 with network monitoring. They provide you one e-bill and one number for 24 hours customer service assistance. Star view solutions only plan to put their business knowledge into small & big organizations for a better out-put and result in the society. There IP communications include some best PBX telephone system along with VoIP PBX telephone system for your business communication solutions.
Mission of Star View solutions:
The only mission of Star View Solutions is to offer business ready IP communication solutions that are simple to implement and easy to put forward in permanent use. They also satisfies customer with priced right mission, which is wonderful. So just get ready to make your organization experience with PBX VoIP telephone systems and IP phone systems, system that boosts your organization profit margin and enhancement.
Thursday, December 17, 2009
Wick Hill Appointed By Yealink As A Distributor Of VoIP Telephony Hardware
Wick Hill Appointed By Yealink As A Distributor Of VoIP Telephony Hardware
New distributor appointment is latest move in Wick Hill's expansion in the converged voice/data market.
Woking, Surrey: 16th December 2009 - Wick Hill has been appointed as a distributor of Yealink's VoIP telephony hardware. Wick Hill has a long-established reputation as an award-winning value-added distributor of secure infrastructure solutions. This appointment is one of a number of new distributor relationships, with more to come, which are part of a further expansion by Wick Hill in the converged voice/data market.
Wick Hill will combine its telephony portfolio, which includes Samsung's OfficeServ, Ubigate platforms and Interquartz business telephones, with its existing expertise in security and networking to create a truly innovative and unique approach to unified communications.
As a channel-only value-added distributor, Wick Hill offers a generous level of support to its customers throughout the sales process, from lead generation to technical support and consultancy.
Siobhan Gibbs, business development manager at Wick Hill, said: "This new appointment further demonstrates our commitment to supplying our resellers with a truly converged product portfolio. SIP devices allow our channel to sell solutions into new and existing markets without being forced to sell the proprietary technology that had previously dominated the voice communications market.
"Wick Hill is committed to providing its resellers with best-of-breed converged technologies, enabling them to expand their knowledge and skill sets across the entire voice and data comms network, letting them lead the way at the forefront of the technology curve."
Roy Stephenson, Yealink's distributor account manager, commented: "I am excited by this new partnership for Yealink and the prospects it offers. Wick Hill's professionalism and expertise inspires a high level of loyalty from its customers and it is important to us that our distributors maintain such strong relationships.
"This closeness means that we can gain a good level of feedback from resellers and end users which helps us to develop and improve our products. Our T20 series SIP telephones are already becoming best sellers and we are encouraged to have received so many positive comments from customers".
New distributor appointment is latest move in Wick Hill's expansion in the converged voice/data market.
Woking, Surrey: 16th December 2009 - Wick Hill has been appointed as a distributor of Yealink's VoIP telephony hardware. Wick Hill has a long-established reputation as an award-winning value-added distributor of secure infrastructure solutions. This appointment is one of a number of new distributor relationships, with more to come, which are part of a further expansion by Wick Hill in the converged voice/data market.
Wick Hill will combine its telephony portfolio, which includes Samsung's OfficeServ, Ubigate platforms and Interquartz business telephones, with its existing expertise in security and networking to create a truly innovative and unique approach to unified communications.
As a channel-only value-added distributor, Wick Hill offers a generous level of support to its customers throughout the sales process, from lead generation to technical support and consultancy.
Siobhan Gibbs, business development manager at Wick Hill, said: "This new appointment further demonstrates our commitment to supplying our resellers with a truly converged product portfolio. SIP devices allow our channel to sell solutions into new and existing markets without being forced to sell the proprietary technology that had previously dominated the voice communications market.
"Wick Hill is committed to providing its resellers with best-of-breed converged technologies, enabling them to expand their knowledge and skill sets across the entire voice and data comms network, letting them lead the way at the forefront of the technology curve."
Roy Stephenson, Yealink's distributor account manager, commented: "I am excited by this new partnership for Yealink and the prospects it offers. Wick Hill's professionalism and expertise inspires a high level of loyalty from its customers and it is important to us that our distributors maintain such strong relationships.
"This closeness means that we can gain a good level of feedback from resellers and end users which helps us to develop and improve our products. Our T20 series SIP telephones are already becoming best sellers and we are encouraged to have received so many positive comments from customers".
Wednesday, December 16, 2009
A Guide on VoIP Service
A Guide on VoIP Service
Many people have stopped using traditional landline phone technology as it is outdated. This has affected telephone companies as they are losing customers which have led them to switch exclusively to wireless cell phone plans or VoIP broadband.
Voice over Internet Protocol (VoIP) phone service offers various advantages to small business. With this technology you can make free phone calls through internet and is assigned an IP address. This phone service can replace traditional landline service for residential and business customers.
Advantages
Portability is one of the important advantages of this phone service. You can carry a VoIP phone adapter along with you to any place in the world where there is high speed internet connection and use it from that location to make and receive calls.
In addition, another advantage is you can make affordable long distance and international calls for a flat monthly fee.
You can create backups for your voice mails and other items so that your data is not lost. In landline only two persons can talk to each other. But with voice over internet protocol phone service you can speak with multiple persons at the same time by using conferencing.
Most of the phone companies charge extra fees for features like Caller ID, Call Waiting, call forwarding and voicemail. But if you use Voice over internet protocol service, you can make use of this feature without paying any additional fee.
Another advantage of voice over internet protocol phone is you can have face to face conversation with your loved ones through web camera.
In this type of phone service, you can keep track of your daily usage, by just accessing your account.
Since calls are made through internet, government has not taxed heavily on VoIP phone service. But if you have a look at the local telephone bill, you have to pay taxes each month. So if you use VoIP services you can save money.
In past few years there has been increase in the number of VoIP phone companies which has to lead to increase in its usage. Varieties of voice over internet protocol plans are available to residents and businesses.
Some of the basic plans include:
Unlimited calls within a certain area Overseas calls to select countries Caller ID Call forwarding Call waiting Voice mail Emergency 911 calling
Additional features include international calling plans, fax numbers, second lines, virtual numbers and visual voice mail.
When selecting a VoIP provider, evaluate the costs and features of various competitors. Find out are there any promotional offers on adapters, routers and calling plans either online or consumer electronic stores.
Before selecting a provider and calling plan, try to get consumer feedback and also find out whether VoIP phone service will replace traditional telephone landline.
Many people have stopped using traditional landline phone technology as it is outdated. This has affected telephone companies as they are losing customers which have led them to switch exclusively to wireless cell phone plans or VoIP broadband.
Voice over Internet Protocol (VoIP) phone service offers various advantages to small business. With this technology you can make free phone calls through internet and is assigned an IP address. This phone service can replace traditional landline service for residential and business customers.
Advantages
Portability is one of the important advantages of this phone service. You can carry a VoIP phone adapter along with you to any place in the world where there is high speed internet connection and use it from that location to make and receive calls.
In addition, another advantage is you can make affordable long distance and international calls for a flat monthly fee.
You can create backups for your voice mails and other items so that your data is not lost. In landline only two persons can talk to each other. But with voice over internet protocol phone service you can speak with multiple persons at the same time by using conferencing.
Most of the phone companies charge extra fees for features like Caller ID, Call Waiting, call forwarding and voicemail. But if you use Voice over internet protocol service, you can make use of this feature without paying any additional fee.
Another advantage of voice over internet protocol phone is you can have face to face conversation with your loved ones through web camera.
In this type of phone service, you can keep track of your daily usage, by just accessing your account.
Since calls are made through internet, government has not taxed heavily on VoIP phone service. But if you have a look at the local telephone bill, you have to pay taxes each month. So if you use VoIP services you can save money.
In past few years there has been increase in the number of VoIP phone companies which has to lead to increase in its usage. Varieties of voice over internet protocol plans are available to residents and businesses.
Some of the basic plans include:
Unlimited calls within a certain area Overseas calls to select countries Caller ID Call forwarding Call waiting Voice mail Emergency 911 calling
Additional features include international calling plans, fax numbers, second lines, virtual numbers and visual voice mail.
When selecting a VoIP provider, evaluate the costs and features of various competitors. Find out are there any promotional offers on adapters, routers and calling plans either online or consumer electronic stores.
Before selecting a provider and calling plan, try to get consumer feedback and also find out whether VoIP phone service will replace traditional telephone landline.
A VoIP or a PC phone is the best solution for small and medium companies as far as calling is concerned
A VoIP or a PC phone is the best solution for small and medium companies as far as calling is concerned
VoIP phone services can save you more than 30 % on your phone bills and you also have the option of paying bills every month or yearly..... A VoIP or a PC phone is the best solution for small and medium companies as far as calling is concerned. With this service users can confidently and conveniently terminate calls to distant places of the world. With this service you can call long distance, and can get access to various other value additions like sharing files, transferring videos and photos, sending messages and also see the user at the other end that you have called. The voice quality that a VoIP phone offers is no less superior from a traditional land line phone... A VoIP phone enables you to listen to the voice at the other end with clarity no matter how far or in which city, state or country you've called. As VoIP phone system is a new technology that makes use of software and some switches for delivering messages and calls, so the quality is quiet high in this application. When you subscribe for the VoIP phone service the VoIP phones supplier/s adds a virtual 'number' to your account; this service costs you a few dollars per month but you're given the facility to make calls, send and receive videos and send SMSs wherever you wish. If you want to save substantially on your phone bills along with high voice quality, then select www.cheapcallstophone.com as your VoIP service partner. With www.cheapcallstophone.com you're free to keep the existing phone number if you want.
VoIP phone services can save you more than 30 % on your phone bills and you also have the option of paying bills every month or yearly..... A VoIP or a PC phone is the best solution for small and medium companies as far as calling is concerned. With this service users can confidently and conveniently terminate calls to distant places of the world. With this service you can call long distance, and can get access to various other value additions like sharing files, transferring videos and photos, sending messages and also see the user at the other end that you have called. The voice quality that a VoIP phone offers is no less superior from a traditional land line phone... A VoIP phone enables you to listen to the voice at the other end with clarity no matter how far or in which city, state or country you've called. As VoIP phone system is a new technology that makes use of software and some switches for delivering messages and calls, so the quality is quiet high in this application. When you subscribe for the VoIP phone service the VoIP phones supplier/s adds a virtual 'number' to your account; this service costs you a few dollars per month but you're given the facility to make calls, send and receive videos and send SMSs wherever you wish. If you want to save substantially on your phone bills along with high voice quality, then select www.cheapcallstophone.com as your VoIP service partner. With www.cheapcallstophone.com you're free to keep the existing phone number if you want.
The first Global Voip CELL PHONE Network
The first Global Voip CELL PHONE Network
I know you may have heard of Acn, Global Verge Or Fdi etc.etc. We blow them out the water.
Traverus has launched a new telecom division. Travel and Telecommunication go together!
I want to share some knowledge with you on Televerus Telecom.
Televerus is a Ground Floor Business
These guys have a Unlimited Wifi Package with the New Technology Nokia Phones that cut your phone bills and make you amazing profits.
Traverus has now purchased the technology to have the first Global Voip CELL PHONE Network. Many people are familiar with Landline VOIP such as Vonage, Majic Jack, Skype and have seen the success of these companies. Imagine if these companies offered Cell Phones....
Traverus does and has begun shipping.
http://www.trafficbuddha.com/links/1634
EARN WHILE YOU SAVE!!!
Feel Free To Contact Me With Any Concerns..
Televerus Gives You A Chance To Be Part Of The Wireless Business And Own Your Own Cell Phone EStrore Now.
Sprint Mifi Has Now Arrived
Dual Mode Unlocked GSM Wifi Advance Technology Phones Televerus Nokia E 71 Quad Band
A Computer In The Palm Of Your Hand
Nokia E 71 Technology Cell Phone Demo Without A SIM Card By The President Dave Manning
We Won The Race To Produce True Unlimited Mobile Products.
I know you may have heard of Acn, Global Verge Or Fdi etc.etc. We blow them out the water.
Traverus has launched a new telecom division. Travel and Telecommunication go together!
I want to share some knowledge with you on Televerus Telecom.
Televerus is a Ground Floor Business
These guys have a Unlimited Wifi Package with the New Technology Nokia Phones that cut your phone bills and make you amazing profits.
Traverus has now purchased the technology to have the first Global Voip CELL PHONE Network. Many people are familiar with Landline VOIP such as Vonage, Majic Jack, Skype and have seen the success of these companies. Imagine if these companies offered Cell Phones....
Traverus does and has begun shipping.
http://www.trafficbuddha.com/links/1634
EARN WHILE YOU SAVE!!!
Feel Free To Contact Me With Any Concerns..
Televerus Gives You A Chance To Be Part Of The Wireless Business And Own Your Own Cell Phone EStrore Now.
Sprint Mifi Has Now Arrived
Dual Mode Unlocked GSM Wifi Advance Technology Phones Televerus Nokia E 71 Quad Band
A Computer In The Palm Of Your Hand
Nokia E 71 Technology Cell Phone Demo Without A SIM Card By The President Dave Manning
We Won The Race To Produce True Unlimited Mobile Products.
How VoIP Video Web Conferencing Can Help Your Online Business
How VoIP Video Web Conferencing Can Help Your Online Business
VoIP Conferencing, also known as Video Web Conferencing, can really help you expand your online business. Video web conferencing is technology that enables a person, business or group to put together live online conferences, presentations, training, meetings, and seminars (also known as webinars). These conferences are viewed and participated in by people on their own home or office computers.
VoIP web video conferencing often includes software that allows you to share documents and applications with participants, share what is on your computer desktop, view live video, view recorded video, listen to live audio, watch slide show presentations, and even have group participation in live chatting or online white-boarding.
A typical VoIP video web conference often has a main speaker, but it can also still be interactive with live dialogue between the viewers and the presenter. Or the audience can be silent and unable to participate, with the choice being up to the person or people who are hosting the web conference.
The group of people who attend web conferences and meetings usually connect with an integrated VoIP through their computer over the Internet, and sometimes by telephone as well.
Some of the ways that VoIP video web conferencing can help you be more productive with your online business are:
1. It is much less expensive to hold an online meeting using web video conferencing than it is to fly somewhere or have someone fly in for a meeting. This can save a small business or entrepreneur a lot of money.
2. Video web conferencing allows people who work from a home office to easily hold meetings, discuss ideas and give clients and prospects professional presentations. It is much more professional looking and powerful to present ideas and sales material visually live by the internet with a web conference than it is to just use the phone.
3. VoIP video web conferencing is a "greener" way to do business. You are saving on fuel, paper, and energy among many other things.
To be able to do web conferencing, all you really need is to have a video camera, an up-to-date computer, a fast internet connection, and the right VoIP video conferencing software to meet your business needs.
A good VoIP video conferencing software program should make it easy and convenient to start and run a web conference. You should be able to simply chose your participants from a contact list and sent them an email message. It should also be easy for them to participate in the conference by viewing the email inviting them to join the conference and easily click on the invitation link.
There are dozens of VoIP video conferencing software providers, but there is only one that I know of that is easy to use and could make you and your online business money instead of costing you money! And it also comes with many other features, like unlimited website hosting, professional business website templates, a lead prospecting system and auto-responder, an easy video producer, witness software, master resell rights to their amazing software and more!
VoIP Conferencing, also known as Video Web Conferencing, can really help you expand your online business. Video web conferencing is technology that enables a person, business or group to put together live online conferences, presentations, training, meetings, and seminars (also known as webinars). These conferences are viewed and participated in by people on their own home or office computers.
VoIP web video conferencing often includes software that allows you to share documents and applications with participants, share what is on your computer desktop, view live video, view recorded video, listen to live audio, watch slide show presentations, and even have group participation in live chatting or online white-boarding.
A typical VoIP video web conference often has a main speaker, but it can also still be interactive with live dialogue between the viewers and the presenter. Or the audience can be silent and unable to participate, with the choice being up to the person or people who are hosting the web conference.
The group of people who attend web conferences and meetings usually connect with an integrated VoIP through their computer over the Internet, and sometimes by telephone as well.
Some of the ways that VoIP video web conferencing can help you be more productive with your online business are:
1. It is much less expensive to hold an online meeting using web video conferencing than it is to fly somewhere or have someone fly in for a meeting. This can save a small business or entrepreneur a lot of money.
2. Video web conferencing allows people who work from a home office to easily hold meetings, discuss ideas and give clients and prospects professional presentations. It is much more professional looking and powerful to present ideas and sales material visually live by the internet with a web conference than it is to just use the phone.
3. VoIP video web conferencing is a "greener" way to do business. You are saving on fuel, paper, and energy among many other things.
To be able to do web conferencing, all you really need is to have a video camera, an up-to-date computer, a fast internet connection, and the right VoIP video conferencing software to meet your business needs.
A good VoIP video conferencing software program should make it easy and convenient to start and run a web conference. You should be able to simply chose your participants from a contact list and sent them an email message. It should also be easy for them to participate in the conference by viewing the email inviting them to join the conference and easily click on the invitation link.
There are dozens of VoIP video conferencing software providers, but there is only one that I know of that is easy to use and could make you and your online business money instead of costing you money! And it also comes with many other features, like unlimited website hosting, professional business website templates, a lead prospecting system and auto-responder, an easy video producer, witness software, master resell rights to their amazing software and more!
Hosted VoIP PBX - Customizable, Easy-to-Use Features
Hosted VoIP PBX - Customizable, Easy-to-Use Features
A hosted VoIP PBX phone system integrated with customizable easy-to-use features helps you achieve your unique business goals at the minimum of investments. The sophisticated VoIP PBX system enables you to construct a competitive business image as well.
Performs Call Routing without Giving Busy Signals
The innovative call management features include find me follow me call forwarding, auto attendant, call conferencing, call waiting, music on hold, automatic call distribution (ACD), caller ID, message notification, voicemail, fax mail and many more.
The virtual receptionist integrated in the system handles calls during business hours, non-business hours, weekdays and holidays with the same efficiency. It can be customized to provide the callers with relevant details about your products and resources.
Callers are greeted with suitable salutation messages and are provided with menu options such as dial by name, dial by extension, zero out to live operator and more. Calls are redirected according to the option selected by the caller. The system efficiently manages numerous calls at the same time and the callers will not receive line busy indications.
Voicemail System Prevents Missed Calls
Through the exceptional find me follow me call forwarding function, calls to your business office can be transferred to the alternate set of extension phone numbers including landlines and cell phone numbers. The voicemail system is customized in such a way that it takes care of all calls that remain unanswered after a specific number of rings. It prompts the callers to leave voice messages. The voicemail system manages all incoming calls throughout busy business hours as well.
All these custom-made, easy-to-use features of hosted VoIP PBX system can be utilized without purchasing and installing any pricey PBX equipment in your office. The service providers maintain all the needed equipments at their site and economic PBX services are provided using high bandwidth internet or telephone networks.
A hosted VoIP PBX phone system integrated with customizable easy-to-use features helps you achieve your unique business goals at the minimum of investments. The sophisticated VoIP PBX system enables you to construct a competitive business image as well.
Performs Call Routing without Giving Busy Signals
The innovative call management features include find me follow me call forwarding, auto attendant, call conferencing, call waiting, music on hold, automatic call distribution (ACD), caller ID, message notification, voicemail, fax mail and many more.
The virtual receptionist integrated in the system handles calls during business hours, non-business hours, weekdays and holidays with the same efficiency. It can be customized to provide the callers with relevant details about your products and resources.
Callers are greeted with suitable salutation messages and are provided with menu options such as dial by name, dial by extension, zero out to live operator and more. Calls are redirected according to the option selected by the caller. The system efficiently manages numerous calls at the same time and the callers will not receive line busy indications.
Voicemail System Prevents Missed Calls
Through the exceptional find me follow me call forwarding function, calls to your business office can be transferred to the alternate set of extension phone numbers including landlines and cell phone numbers. The voicemail system is customized in such a way that it takes care of all calls that remain unanswered after a specific number of rings. It prompts the callers to leave voice messages. The voicemail system manages all incoming calls throughout busy business hours as well.
All these custom-made, easy-to-use features of hosted VoIP PBX system can be utilized without purchasing and installing any pricey PBX equipment in your office. The service providers maintain all the needed equipments at their site and economic PBX services are provided using high bandwidth internet or telephone networks.
Monday, December 14, 2009
Choosing a VoIP Billing Solution - Bundled or Stand-alone
Choosing a VoIP Billing Solution - Bundled or Stand-alone
If you are planning on launching VoIP services, you will inedvitably be faced with the question 'How will I bill for the services we provide?'
Billing for VoIP services can be a daunting task as there are a wide variety of additional features (included minutes, call forwarding, voicemail, IVR, ring groups, callback, etc) that must be accounted for on top of the standard origination/termination services.
Assuming you don't have Development staff in-house to build a custom system, you will have to evaluate a variety of systems on the market. A simple search for 'voip billing software' will return many pages of options.
There are two main models when it comes to selecting your billing system; Bundled or Stand-alone.
Bundled refers to a billing system produced by the same company as your switch/PBX. The billing component is typically sold as an add-on module to your switch and runs on the same server. Stand-alone refers to a software package that is produced by a third party development house and is not tied to any specific switch or PBX. These packages make use of generic APIs (Application Programming Interface) to integrate with your switch and other systems.
Both models have their strengths and weaknesses. In this article, we will attempt to highlight the important ones. Cost - In most cases, the bundled model is more cost-effective as the billing component is simply sold as an additional module on top switch licensing. In the stand-alone model, your billing system would be a separate software license from a different company. Performance - In the bundled scenario, the billing component is likely installed on the same server as your switch software. Although this would provide improved performance during authentication and authorization, it will severely limit scalability as your switching and billing tasks are now being performed by the same server. VoIP billing has many resource-intensive operations (call rating, reporting, etc) which would negatively impact your switch performance while they are running. You may notice decreased call quality while you perform simple billing operations or run reports. Integration - In the bundled scenario, the switch and billing system are produced by the same company and often are part of the same codebase. This makes deployment of a bundled solution considerably easier as the switch and billing were 'made for each other'. In a stand-alone scenario, the billing software manufacturer must write integration routines for each switch they work with.
Customization - It is very common in this industry to require customizations to your billing system. This is often done to facilitate data transfer to/from external systems or simply to enforce business rules that might be specific to your company. Manufacturers of stand-alone billing applications deal with customization on a regular basis. Every switch or PBX they must integrate with is effectively a new customization. Customization is just a part of daily life.
Manufacturers of bundled systems are less likely to engage in customization as it is not part of their daily requirement. Their billing code was written to operate with one switch (theirs) and there is little requirement to integrate with external systems. Maintenance - Each configuration has its own strengths and weaknesses when dealing with system maintenance and upgrades. In the bundled scenario, you may only have to perform a single set of maintenance and upgrade routines in order to keep your entire system up to date and running smoothly. The downside is that you can't perform maintenance indepedently should the need arise. Suppose you needed to take your billing system offline temporarily to apply a fix to it. This might also require taking your switch offline since both components reside on the same server and are likely part of the same codebase being upgraded.
In a stand-alone scenario, the opposite is true. You would have different maintenance and upgraded tasks for each component. This leads to additional work but is also provides the ability to perform maintenance on one component without affecting the other. Which one is right for you would depend on the skill set available and the level of service you need to provide to your customers. Security - Each scenario also has its own security pros and cons. Most billing systems require opening additional ports in order to allow customs to log in, view invoices, make payments and perform self-service. In a bundled scenario, this would mean having to run additional services (web server, etc) as well as open additional ports to the same server running your switch/PBX software. In a stand-alone scenario, each component runs on their own server and can be secured differently. Although this means you need to perform the additional work of securing two servers, it also gives you the ability to expose only the services required by each component. i.e., you would not have to expose a web service on the same server as your switch.
Summary - Based on the points we have highlighted in this article, I feel a bundled solution is a better option for start-ups and smaller scale deployments. It offers lower capital cost and ease of integration.
For deployments requiring more scalability, customization and abstraction of components (billing, switching) , purchasing independent stand-alone system would be the better of the two options.
If we can offer one piece of advice, it would be to sit down and document your billing requirements beforehand and share those requirements with any vendors you speak to. This will help you to evaluate the available billing vendors more affectively. It will also allow the prospective vendors to address your specific concerns and guide their demo and communications accordingly. s
If you are planning on launching VoIP services, you will inedvitably be faced with the question 'How will I bill for the services we provide?'
Billing for VoIP services can be a daunting task as there are a wide variety of additional features (included minutes, call forwarding, voicemail, IVR, ring groups, callback, etc) that must be accounted for on top of the standard origination/termination services.
Assuming you don't have Development staff in-house to build a custom system, you will have to evaluate a variety of systems on the market. A simple search for 'voip billing software' will return many pages of options.
There are two main models when it comes to selecting your billing system; Bundled or Stand-alone.
Bundled refers to a billing system produced by the same company as your switch/PBX. The billing component is typically sold as an add-on module to your switch and runs on the same server. Stand-alone refers to a software package that is produced by a third party development house and is not tied to any specific switch or PBX. These packages make use of generic APIs (Application Programming Interface) to integrate with your switch and other systems.
Both models have their strengths and weaknesses. In this article, we will attempt to highlight the important ones. Cost - In most cases, the bundled model is more cost-effective as the billing component is simply sold as an additional module on top switch licensing. In the stand-alone model, your billing system would be a separate software license from a different company. Performance - In the bundled scenario, the billing component is likely installed on the same server as your switch software. Although this would provide improved performance during authentication and authorization, it will severely limit scalability as your switching and billing tasks are now being performed by the same server. VoIP billing has many resource-intensive operations (call rating, reporting, etc) which would negatively impact your switch performance while they are running. You may notice decreased call quality while you perform simple billing operations or run reports. Integration - In the bundled scenario, the switch and billing system are produced by the same company and often are part of the same codebase. This makes deployment of a bundled solution considerably easier as the switch and billing were 'made for each other'. In a stand-alone scenario, the billing software manufacturer must write integration routines for each switch they work with.
Customization - It is very common in this industry to require customizations to your billing system. This is often done to facilitate data transfer to/from external systems or simply to enforce business rules that might be specific to your company. Manufacturers of stand-alone billing applications deal with customization on a regular basis. Every switch or PBX they must integrate with is effectively a new customization. Customization is just a part of daily life.
Manufacturers of bundled systems are less likely to engage in customization as it is not part of their daily requirement. Their billing code was written to operate with one switch (theirs) and there is little requirement to integrate with external systems. Maintenance - Each configuration has its own strengths and weaknesses when dealing with system maintenance and upgrades. In the bundled scenario, you may only have to perform a single set of maintenance and upgrade routines in order to keep your entire system up to date and running smoothly. The downside is that you can't perform maintenance indepedently should the need arise. Suppose you needed to take your billing system offline temporarily to apply a fix to it. This might also require taking your switch offline since both components reside on the same server and are likely part of the same codebase being upgraded.
In a stand-alone scenario, the opposite is true. You would have different maintenance and upgraded tasks for each component. This leads to additional work but is also provides the ability to perform maintenance on one component without affecting the other. Which one is right for you would depend on the skill set available and the level of service you need to provide to your customers. Security - Each scenario also has its own security pros and cons. Most billing systems require opening additional ports in order to allow customs to log in, view invoices, make payments and perform self-service. In a bundled scenario, this would mean having to run additional services (web server, etc) as well as open additional ports to the same server running your switch/PBX software. In a stand-alone scenario, each component runs on their own server and can be secured differently. Although this means you need to perform the additional work of securing two servers, it also gives you the ability to expose only the services required by each component. i.e., you would not have to expose a web service on the same server as your switch.
Summary - Based on the points we have highlighted in this article, I feel a bundled solution is a better option for start-ups and smaller scale deployments. It offers lower capital cost and ease of integration.
For deployments requiring more scalability, customization and abstraction of components (billing, switching) , purchasing independent stand-alone system would be the better of the two options.
If we can offer one piece of advice, it would be to sit down and document your billing requirements beforehand and share those requirements with any vendors you speak to. This will help you to evaluate the available billing vendors more affectively. It will also allow the prospective vendors to address your specific concerns and guide their demo and communications accordingly. s
Call India with the breakthrough technology of VoIP
Call India with the breakthrough technology of VoIP
India has its own unique characteristics and the factor that it really sets its apart its food culture which is quite different from rest of the countries. Indian Cuisine is very famous for its spicy element and offers a great combination of various spices and herbs. In fact, the West is amused with the spicy taste which is synonymous Indian food. Each part of the country boasts of some exclusive mouth-watering delicacies.
For example, in northern India, Punjabi, Kashmiri, Rajasthani, Awadhi, Sindhi, Muglai cuisine rule the roost. Several dishes like Chicken, Kebabs, Biryani, Sarson Ka Saag, Rajma, Halwa, Ghevar and the list is literally seems to be endless are ahot favorite of the foreigners too. Similarly, south Indian food is also very popular and food items like Idli, Dosa, Sambhar, Rasam are a must on anybody's plate who wants a real taste of the dishes of Southern part of the country. In the same way, dishes of East and West part of the country too have found a place on the preferred list of food items of residents of other countries. There is one more reason to note that due to the role of media also, Indian food has gained huge recognition across the globe. Hot Babes Hollywood celebrities when they visit India make a point to taste the local food which is very dissimilar to what they are used to having all their life in their home country. The common man, thus, too is intrigued with praises showered over by the celebs on Indian cuisine. Therefore, food is a major factor that draws a large number of people not only from the west but other parts of the world as well.
This craze for Indian dishes has seen an insurgent demand in Calling India - Make Free Calls . The enthusiasm to make calls to India has doubled with the launch of a very cheap communication technology, VoIP, which means Voice Over Internet Protocol. With the help of this revolutionary technology, people can call India with the lowest rates as compared to the regular phone networks. There are many service providers which have uncountable cheap calling plans which attract users to use their services. Users have the option to make Cheap VOIP Calls to India - Free Voip Calls and as well as from PC to phone. Another feasible option is to make calls from phone to phone. By availing these plans, people can can make cheap calls to India and save a lot on the communication costs. Voip has revamped the entire process of making international calls and has made it cheaper and more convenient as only a PC with a broadband connection is required. Users can subscribe easily to the services of VoIP companies by filling up an online form and as soon as one registers , a VoIP software is sent to the user which enables the process of cheap calling.
So, users have a lot of options to call India and know more about the exotic Indian dishes which they can indulge in to have a lifetime experience.
India has its own unique characteristics and the factor that it really sets its apart its food culture which is quite different from rest of the countries. Indian Cuisine is very famous for its spicy element and offers a great combination of various spices and herbs. In fact, the West is amused with the spicy taste which is synonymous Indian food. Each part of the country boasts of some exclusive mouth-watering delicacies.
For example, in northern India, Punjabi, Kashmiri, Rajasthani, Awadhi, Sindhi, Muglai cuisine rule the roost. Several dishes like Chicken, Kebabs, Biryani, Sarson Ka Saag, Rajma, Halwa, Ghevar and the list is literally seems to be endless are ahot favorite of the foreigners too. Similarly, south Indian food is also very popular and food items like Idli, Dosa, Sambhar, Rasam are a must on anybody's plate who wants a real taste of the dishes of Southern part of the country. In the same way, dishes of East and West part of the country too have found a place on the preferred list of food items of residents of other countries. There is one more reason to note that due to the role of media also, Indian food has gained huge recognition across the globe. Hot Babes Hollywood celebrities when they visit India make a point to taste the local food which is very dissimilar to what they are used to having all their life in their home country. The common man, thus, too is intrigued with praises showered over by the celebs on Indian cuisine. Therefore, food is a major factor that draws a large number of people not only from the west but other parts of the world as well.
This craze for Indian dishes has seen an insurgent demand in Calling India - Make Free Calls . The enthusiasm to make calls to India has doubled with the launch of a very cheap communication technology, VoIP, which means Voice Over Internet Protocol. With the help of this revolutionary technology, people can call India with the lowest rates as compared to the regular phone networks. There are many service providers which have uncountable cheap calling plans which attract users to use their services. Users have the option to make Cheap VOIP Calls to India - Free Voip Calls and as well as from PC to phone. Another feasible option is to make calls from phone to phone. By availing these plans, people can can make cheap calls to India and save a lot on the communication costs. Voip has revamped the entire process of making international calls and has made it cheaper and more convenient as only a PC with a broadband connection is required. Users can subscribe easily to the services of VoIP companies by filling up an online form and as soon as one registers , a VoIP software is sent to the user which enables the process of cheap calling.
So, users have a lot of options to call India and know more about the exotic Indian dishes which they can indulge in to have a lifetime experience.
How to Install VoIP Internet Phone Service
How to Install VoIP Internet Phone Service
With Voice over Internet Protocol (VoIP), you can establish telephone service in your home or office. You need a broadband internet connection for it to function. Millions of people are replacing their phone service with VoIP. The truth is that traditional phone services cost much more than VoIP service. You don't have to be a genius to install VoIP either. Here are the steps for installing VoIP in your home or office.
After you make your purchase with the service provider, you will receive a VoIP adapter. You will need to connect the broadband modem or router to the VoIP adapter. In addition, you will have to connect the adapter to your computer and telephone. Don't worry you won't need any tools, and it will only take you a few minutes.
Make sure everything is connected and secure in place. If you are still not sure how to connect everything, review the instructions that you received from your service provider. It is an easy process, and you won't have to download any kind of software. Once everything is connected, you will have to dial the phone number that your VoIP adapter came with in order to activate your service. You will need the activation code that you were given. Once you activate it, you are ready to go.
VoIP Plans
If you have not purchased VoIP service yet, keep in mind that there are many different kinds of plans available. Search for a plan that suits your budget. Most VoIP plans start at about $20 a month. Some plans already come with a long distance plan, so you can make telephone calls to many parts of the world without paying extra fees. Sometimes there are certain restrictions as to where you can call, so read the terms before you make a purchase. You might want to take a look at the VoIP phones online, if you are thinking about switching. Furthermore, many VoIP plans come with a host of features like call waiting, call forwarding, caller id, voicemail and others.
Please note that you can save a significant amount of money by purchasing a bundle that combines your broadband and VoIP service. You can look forward to only one bill each month, and many times you will pay less for the total price. In addition, you can choose to pay your bill each month, or you can pay in full for the whole year. Service providers usually charge a lot less if you pay in advance. Keep in mind that there are many packages available for businesses. Also, you can purchase a business package that includes internet and VoIP service for an affordable price. VoIP phones come with many attractive features, so take the time to find one that you like. Some VoIP phones are perfect for the office, and some are more suitable for your home.
If you are paying too much for your phone service, you should consider switching to VoIP. VoIP service will save you hundreds of dollars each year, and it is easy to set up. Most VoIP plans come with unlimited local and long distance calling, and 15 to 20 cool features. Shop around until you find a plan that suits your business or personal needs.
With Voice over Internet Protocol (VoIP), you can establish telephone service in your home or office. You need a broadband internet connection for it to function. Millions of people are replacing their phone service with VoIP. The truth is that traditional phone services cost much more than VoIP service. You don't have to be a genius to install VoIP either. Here are the steps for installing VoIP in your home or office.
After you make your purchase with the service provider, you will receive a VoIP adapter. You will need to connect the broadband modem or router to the VoIP adapter. In addition, you will have to connect the adapter to your computer and telephone. Don't worry you won't need any tools, and it will only take you a few minutes.
Make sure everything is connected and secure in place. If you are still not sure how to connect everything, review the instructions that you received from your service provider. It is an easy process, and you won't have to download any kind of software. Once everything is connected, you will have to dial the phone number that your VoIP adapter came with in order to activate your service. You will need the activation code that you were given. Once you activate it, you are ready to go.
VoIP Plans
If you have not purchased VoIP service yet, keep in mind that there are many different kinds of plans available. Search for a plan that suits your budget. Most VoIP plans start at about $20 a month. Some plans already come with a long distance plan, so you can make telephone calls to many parts of the world without paying extra fees. Sometimes there are certain restrictions as to where you can call, so read the terms before you make a purchase. You might want to take a look at the VoIP phones online, if you are thinking about switching. Furthermore, many VoIP plans come with a host of features like call waiting, call forwarding, caller id, voicemail and others.
Please note that you can save a significant amount of money by purchasing a bundle that combines your broadband and VoIP service. You can look forward to only one bill each month, and many times you will pay less for the total price. In addition, you can choose to pay your bill each month, or you can pay in full for the whole year. Service providers usually charge a lot less if you pay in advance. Keep in mind that there are many packages available for businesses. Also, you can purchase a business package that includes internet and VoIP service for an affordable price. VoIP phones come with many attractive features, so take the time to find one that you like. Some VoIP phones are perfect for the office, and some are more suitable for your home.
If you are paying too much for your phone service, you should consider switching to VoIP. VoIP service will save you hundreds of dollars each year, and it is easy to set up. Most VoIP plans come with unlimited local and long distance calling, and 15 to 20 cool features. Shop around until you find a plan that suits your business or personal needs.
Is a VoIP service right for you?
Is a VoIP service right for you?
As with many other purchases, there are a number of factors that you should consider to arrive at an informed decision whether Voice over Internet Protocol (VoIP) service is right for you. To avail a VoIP service, it is necessary for you to have the right equipment. You would need a broadband Internet connection, a modem, telephone equipment and a phone adapter.
Please know that different providers offer adapters that are specific to their service. In VoIP service, the phone adapter converts your voice into data, sends it through your Internet connection, and then converts it back into your phone when the person at the other end picks up the phone. VoIP service allows you to place calls over your high-speed Internet connection, leaving your phone lines free for other calls and faxes to come through.
The foremost benefit of having VoIP service is the cost factor. You will end up saving lot money, when compared with traditional phone service. These basic plans usually include 500 minutes per month of talk time anywhere in the US, Canada, and Puerto Rico. They also include features such as voicemail, call waiting, call forwarding, and caller ID. You can typically get unlimited talk time each month including calls to several European countries and you also have the option of keeping your existing phone number. If you seriously contemplating to buy please remember many providers offer the first month of VoIP service free.
Today, more and more businesses unable to cope with exorbitant phone bills are turning to the Internet for their phone service. VoIP services enable businesses to conduct calls across the same network to access the Internet and get email - and at truly negligible cost.
Placing calls over the Internet will drastically reduce long distance costs and it is a chief attraction for many exporters/importers or businessmen who have to frequently call clients located overseas.
Further, in the conventional telephony, multiple phone lines, conference calling features, and long distance charges entail many extra charges. However, most VoIP providers offer unlimited local and long-distance calling for a relatively low flat fee. Because a VoIP exchange is based on software rather than hardware, it is more flexible and easier to maintain. Traditional PABX based phone systems come in different sizes and it will be necessary periodically to scrap existing systems and replace hardware. This is not the case with VoIP systems as they are scalable.
Please remember while deciding to buy that RingCentral has a VoIP offering called DigitalLine, which can be completely integrated into your phone system. This integration is essential for keeping your business interactions, including voice mail messages and call logs, organized.
To subscribe to the DigitalLine, you should purchase an analog telephone adaptor (ATA) supplied by RingCentral. This adaptor will turn your standard phone into a VoIP phone. Alternately, you can use your PC to answer calls. RingCentral comes equipped with a SoftPhone, or software that acts like a phone and a headset, for using your computer as a fully functional phone.
If you are already having a VoIP number, RingCentral can switch this existing line over to their services as a DigitalLine. Any unlocked SIP (Session Initiation Protocol) device is easily integrated into RingCentral system. VoIP is the technology of the future. RingCentral DigitalLine VoIP works just like a regular telephone line. But instead of going through landlines, your calls go through your high-speed Internet connection using VoIP technology.
As with many other purchases, there are a number of factors that you should consider to arrive at an informed decision whether Voice over Internet Protocol (VoIP) service is right for you. To avail a VoIP service, it is necessary for you to have the right equipment. You would need a broadband Internet connection, a modem, telephone equipment and a phone adapter.
Please know that different providers offer adapters that are specific to their service. In VoIP service, the phone adapter converts your voice into data, sends it through your Internet connection, and then converts it back into your phone when the person at the other end picks up the phone. VoIP service allows you to place calls over your high-speed Internet connection, leaving your phone lines free for other calls and faxes to come through.
The foremost benefit of having VoIP service is the cost factor. You will end up saving lot money, when compared with traditional phone service. These basic plans usually include 500 minutes per month of talk time anywhere in the US, Canada, and Puerto Rico. They also include features such as voicemail, call waiting, call forwarding, and caller ID. You can typically get unlimited talk time each month including calls to several European countries and you also have the option of keeping your existing phone number. If you seriously contemplating to buy please remember many providers offer the first month of VoIP service free.
Today, more and more businesses unable to cope with exorbitant phone bills are turning to the Internet for their phone service. VoIP services enable businesses to conduct calls across the same network to access the Internet and get email - and at truly negligible cost.
Placing calls over the Internet will drastically reduce long distance costs and it is a chief attraction for many exporters/importers or businessmen who have to frequently call clients located overseas.
Further, in the conventional telephony, multiple phone lines, conference calling features, and long distance charges entail many extra charges. However, most VoIP providers offer unlimited local and long-distance calling for a relatively low flat fee. Because a VoIP exchange is based on software rather than hardware, it is more flexible and easier to maintain. Traditional PABX based phone systems come in different sizes and it will be necessary periodically to scrap existing systems and replace hardware. This is not the case with VoIP systems as they are scalable.
Please remember while deciding to buy that RingCentral has a VoIP offering called DigitalLine, which can be completely integrated into your phone system. This integration is essential for keeping your business interactions, including voice mail messages and call logs, organized.
To subscribe to the DigitalLine, you should purchase an analog telephone adaptor (ATA) supplied by RingCentral. This adaptor will turn your standard phone into a VoIP phone. Alternately, you can use your PC to answer calls. RingCentral comes equipped with a SoftPhone, or software that acts like a phone and a headset, for using your computer as a fully functional phone.
If you are already having a VoIP number, RingCentral can switch this existing line over to their services as a DigitalLine. Any unlocked SIP (Session Initiation Protocol) device is easily integrated into RingCentral system. VoIP is the technology of the future. RingCentral DigitalLine VoIP works just like a regular telephone line. But instead of going through landlines, your calls go through your high-speed Internet connection using VoIP technology.
Saturday, December 12, 2009
Voice Over IP Phone Systems - How Do They Benefit Small Businesses?
Voice Over IP Phone Systems - How Do They Benefit Small Businesses?
Small businesses do not have the same options as large concerns in adopting new technologies and tools. They are restricted by low funds and resources. VoIP telephone systems are a sensible choice for small businesses as they reduce costs and offer many other features that are otherwise unaffordable for the business owner.
Small businesses pay almost four times more per employee, for traditional phone services, than large businesses. VoIP service providers recognize the emerging market in small scale businesses and offer packages specially tailored to that business size.
How can VoIP phone systems benefit small businesses?
There are many advantages of having a VoIP telephone system to facilitate communication inside as well as outside the workplace. VoIP phone systems are cost-effective, reliable, easily manageable and scalable. VoIP telephone systems benefit small businesses in many ways:
Reliability: VoIP phone systems have proven to be more dependable than analog telephones.
Reasonable cost: VoIP providers offer short-term contracts to business owners. The providers may charge a sign up cost, but that is quite reasonable.
Scalability: Businesses can start with a handful of IP phones and scale up gradually. The growth of the VoIP telephone system can be proportional to the growth in business.
Easy management: VoIP phone systems can collect detailed data on the telephonic activity of the business such as incoming numbers, time of call, receiving extensions and more. All this information can be collated in a spreadsheet and provided to top management to take business decisions.
Maintainable by in-house staff: The existing IT staff can easily maintain the VoIP phone system. VoIP telephone systems are easily integrated with software and do not need expert VoIP technicians for their maintenance.
Business-friendly features: VoIP phone systems offer useful features that can be adopted by small businesses to emulate the business processes of larger organizations. Features such as auto attendants, call queues, extensions, call transfers, and conferences make the business more credible in the eyes of the calling customer. VoIP telephone systems allow users to receive voice mail and fax over email. These features increase efficiency of the staff.
What are the concerns regarding VoIP phone systems?
VoIP phone systems are efficient, reliable and cost-effective. However, they have one drawback and that is their total dependence on the internet connection. An internet outage can put a VoIP system out of order. To handle this problem, businesses can get a hosted PBX to sustain telephonic communication. Hosted PBX allows callers to reach the business on voicemail and auto attendant because these services are hosted at the data center and not the business location. Some plans allow businesses to receive calls on cell phones, preferably an IP phone.
What to look for in a VoIP phone system provider?
There are many VoIP phone system providers in the market targeting small, medium and large businesses. Small businesses should contact a legitimate business VoIP provider that serves small businesses. There may be local VoIP providers who offer better pricing, but they may not offer all the features and the customer service could lack quality. Business VoIP providers will offer all the features at reasonable cost, and professional customer service.
Small businesses have a good choice in service providers as more and more businesses are entering the VoIP telephony market. Since contracts are short term, businesses can try out different service providers and settle with the one that suits them best. VoIP telephone systems can help small businesses reduce infrastructure costs and ensure a saving of at least 15%.
Small businesses do not have the same options as large concerns in adopting new technologies and tools. They are restricted by low funds and resources. VoIP telephone systems are a sensible choice for small businesses as they reduce costs and offer many other features that are otherwise unaffordable for the business owner.
Small businesses pay almost four times more per employee, for traditional phone services, than large businesses. VoIP service providers recognize the emerging market in small scale businesses and offer packages specially tailored to that business size.
How can VoIP phone systems benefit small businesses?
There are many advantages of having a VoIP telephone system to facilitate communication inside as well as outside the workplace. VoIP phone systems are cost-effective, reliable, easily manageable and scalable. VoIP telephone systems benefit small businesses in many ways:
Reliability: VoIP phone systems have proven to be more dependable than analog telephones.
Reasonable cost: VoIP providers offer short-term contracts to business owners. The providers may charge a sign up cost, but that is quite reasonable.
Scalability: Businesses can start with a handful of IP phones and scale up gradually. The growth of the VoIP telephone system can be proportional to the growth in business.
Easy management: VoIP phone systems can collect detailed data on the telephonic activity of the business such as incoming numbers, time of call, receiving extensions and more. All this information can be collated in a spreadsheet and provided to top management to take business decisions.
Maintainable by in-house staff: The existing IT staff can easily maintain the VoIP phone system. VoIP telephone systems are easily integrated with software and do not need expert VoIP technicians for their maintenance.
Business-friendly features: VoIP phone systems offer useful features that can be adopted by small businesses to emulate the business processes of larger organizations. Features such as auto attendants, call queues, extensions, call transfers, and conferences make the business more credible in the eyes of the calling customer. VoIP telephone systems allow users to receive voice mail and fax over email. These features increase efficiency of the staff.
What are the concerns regarding VoIP phone systems?
VoIP phone systems are efficient, reliable and cost-effective. However, they have one drawback and that is their total dependence on the internet connection. An internet outage can put a VoIP system out of order. To handle this problem, businesses can get a hosted PBX to sustain telephonic communication. Hosted PBX allows callers to reach the business on voicemail and auto attendant because these services are hosted at the data center and not the business location. Some plans allow businesses to receive calls on cell phones, preferably an IP phone.
What to look for in a VoIP phone system provider?
There are many VoIP phone system providers in the market targeting small, medium and large businesses. Small businesses should contact a legitimate business VoIP provider that serves small businesses. There may be local VoIP providers who offer better pricing, but they may not offer all the features and the customer service could lack quality. Business VoIP providers will offer all the features at reasonable cost, and professional customer service.
Small businesses have a good choice in service providers as more and more businesses are entering the VoIP telephony market. Since contracts are short term, businesses can try out different service providers and settle with the one that suits them best. VoIP telephone systems can help small businesses reduce infrastructure costs and ensure a saving of at least 15%.
VoIP Phone Service: A High Technology Communication Experience
VoIP Phone Service: A High Technology Communication Experience
Using the VoIP or Voice over Internet Protocol, people can place their voice call on the internet through IP (Internet Protocol) Packets. Packets are data bits that are routed or passed from one node to another until the final node receives it. The packets are returned back to the analog voice pathways via final node that is why voices are heard on traditional phones.
You can have two phone service options, the VoIP and POTS (Plain Old Telephone Service). These switches telephone calls on the speediest connection. Telephone calls done through POTS create a dedicated, static connection which travels on similar exact routes for both directions. The connection remains open unless it is broken by the caller. Telephone calls done through VoIP systems via packet switches can carry the complete address of the call's destination. Different routes and time allocation can be taken by each packet while traveling on its pathways.
The user needs to have an internet connection of 256 kbs (high-speed) or higher and a phone broadband adapter to make telephone calls through the VoIP systems. Connect the telephone adapter on the existing system via modem or router. New broadband adapters have built-in routers. Connect this to the high-speed modem then plug the router or computer on the broadband telephone adapter. The installation is very easy.
In most cases, it is favorable to use the broadband telephone adapter with built-in routers. The user can make a phone call on the computer while the router is giving the needed bandwidth on the phone call reducing lag times as well dropped calls frequency. VoIP systems today are much better compared to the technology before. Dropping of calls can still be done when the network is very slow.
The VoIP phone services are practical for small business and home users. However, it will not be an ideal choice for large businesses since stability is still lacking. Keep in mind that every time the internet services go down, the phone services also does.
There are many fuss and buzz concerning VoIP services and it might be difficult for you to understand everything. Enhancements have been made on the system to solve clarity conflicts during phone calls. Some users said that online telephone calls are noisy and have lesser quality compared to traditional phone lines. VoIP providers ensure that their new systems gave the users an amazing experience similar to using normal telephone lines or surpassed it even better. Calls from one continent to another also offer that same voice quality.
Another concern is the VoIP reliability in case of power failures. It was a great problem faced by most VoIP users before. But now smart systems are used to redirect calls to the secondary telephone number once the system was detected to be offline. This advancement can transfer your directed call on the required alternative numbers like your personal phone number.
VoIP system will enable the users to save money on different services. Traditional phone companies offer limited packages only. It includes prepaid and postpaid for business and residential accounts. However VoIP service providers offer plenty of packages providing you great options to choose from. Most often, companies are supplying plans including the lowest and basic plans, unlimited plans, business plans, best value plans, and others. You can choose according to what type of reference calls you make. Several packages also supply affordable rates on long distance calls compared to traditional phone regular rate. You can go around to your phone company to make long distance phone calls without any charge.
Previously, you are charged for services including three way calling, caller ID, call waiting, last call return, and repeat dial. But with VoIP, you are no longer required to pay for these services. Besides, with the filtering options offered by some providers, you can control several calls according to its numbers. It includes forwarding calls to a particular number, sending call to a voicemail, giving a busy sign, playing a message that you're not in service, or sending the caller to a rejection but funny hotline.
This breakthrough is the best way to a better future of telephone systems. It really makes sense when talking about ROI, both on the economic and infrastructure viewpoints. VoIP is truly a great phone service.
Using the VoIP or Voice over Internet Protocol, people can place their voice call on the internet through IP (Internet Protocol) Packets. Packets are data bits that are routed or passed from one node to another until the final node receives it. The packets are returned back to the analog voice pathways via final node that is why voices are heard on traditional phones.
You can have two phone service options, the VoIP and POTS (Plain Old Telephone Service). These switches telephone calls on the speediest connection. Telephone calls done through POTS create a dedicated, static connection which travels on similar exact routes for both directions. The connection remains open unless it is broken by the caller. Telephone calls done through VoIP systems via packet switches can carry the complete address of the call's destination. Different routes and time allocation can be taken by each packet while traveling on its pathways.
The user needs to have an internet connection of 256 kbs (high-speed) or higher and a phone broadband adapter to make telephone calls through the VoIP systems. Connect the telephone adapter on the existing system via modem or router. New broadband adapters have built-in routers. Connect this to the high-speed modem then plug the router or computer on the broadband telephone adapter. The installation is very easy.
In most cases, it is favorable to use the broadband telephone adapter with built-in routers. The user can make a phone call on the computer while the router is giving the needed bandwidth on the phone call reducing lag times as well dropped calls frequency. VoIP systems today are much better compared to the technology before. Dropping of calls can still be done when the network is very slow.
The VoIP phone services are practical for small business and home users. However, it will not be an ideal choice for large businesses since stability is still lacking. Keep in mind that every time the internet services go down, the phone services also does.
There are many fuss and buzz concerning VoIP services and it might be difficult for you to understand everything. Enhancements have been made on the system to solve clarity conflicts during phone calls. Some users said that online telephone calls are noisy and have lesser quality compared to traditional phone lines. VoIP providers ensure that their new systems gave the users an amazing experience similar to using normal telephone lines or surpassed it even better. Calls from one continent to another also offer that same voice quality.
Another concern is the VoIP reliability in case of power failures. It was a great problem faced by most VoIP users before. But now smart systems are used to redirect calls to the secondary telephone number once the system was detected to be offline. This advancement can transfer your directed call on the required alternative numbers like your personal phone number.
VoIP system will enable the users to save money on different services. Traditional phone companies offer limited packages only. It includes prepaid and postpaid for business and residential accounts. However VoIP service providers offer plenty of packages providing you great options to choose from. Most often, companies are supplying plans including the lowest and basic plans, unlimited plans, business plans, best value plans, and others. You can choose according to what type of reference calls you make. Several packages also supply affordable rates on long distance calls compared to traditional phone regular rate. You can go around to your phone company to make long distance phone calls without any charge.
Previously, you are charged for services including three way calling, caller ID, call waiting, last call return, and repeat dial. But with VoIP, you are no longer required to pay for these services. Besides, with the filtering options offered by some providers, you can control several calls according to its numbers. It includes forwarding calls to a particular number, sending call to a voicemail, giving a busy sign, playing a message that you're not in service, or sending the caller to a rejection but funny hotline.
This breakthrough is the best way to a better future of telephone systems. It really makes sense when talking about ROI, both on the economic and infrastructure viewpoints. VoIP is truly a great phone service.
Voip Service has Drawbacks
Voip Service has Drawbacks
Humans are superior beings. They are never satisfied with what they already have; if the situation permits, they always want to make a change. And this is the very reason why many new technologies are emerging in the market.
And whenever a new technology is introduced, the advantages are always given much attention. In almost every situation, the good side is always given considerable attention. But this should not be the case. Looking at disadvantages of new technologies is one way to improving it.
Have you heard about VoIP? This is also called voice over IP (internet protocol). If you're using an internet service, then you've probably heard about this already. VoIP is used to send voice information through the internet so that you can make and receive calls. This system is very much different from the way telephone networks work. And since VoIP makes use of the internet, it costs less and does not charge tolls like the traditional phone service.
Although many people are now using this new technology, and benefiting from it greatly, there are those who want to stick with their traditional telephone sets. And this is because of the disadvantages that they never fail to see.
VoIP is a great technology, even the telecommunications industry is quite threatened by it. But since VoIP is still new, there are some drawbacks that make people think twice before they finally decide to convert.
One major issue is sound quality. Not all households and small businesses can afford a highly efficient internet connection or good equipment. If they settle for cheap ones, they will not get the best sound quality that they are expecting. Remember, you need a broadband or a fast internet connection (cable/DSL) in order to achieve good sound quality. But with the different unexpected conditions in this world, there is no guarantee.
Sound quality is affected because of the following reasons:
- How VoIP works; in order to transmit voice information through the internet, your voice will be converted into packets. These packets will be transmitted to the call recipient in sequential order. There are times when it arrives jumbled and so the system will have to re-assemble the entire data by following the packet's number to figure out what the call is about, and this is rather time consuming. While re-assembling the data, the recipient can't receive the call in real time, and there are seconds of silence. - Latency issues; bandwidth is a very important element in order to deliver the call without significant delay. As providers figure out ways to lessen bandwidth requirements through compression algorithms, another problem surfaces - Compression consumes processing power, therefore, the sound quality is greatly affected; some have problems with regards to echoes. Though the echoes can be filtered, this will again need added processing power. This is great problem with computer-based voice over IP. But if you have a VoIP phone, you will not worry about processing power, but this phone is more costly than a regular telephone set.
Other disadvantages include:
- Practicality issues; VoIP computer-based systems requires you to have a computer; the computer should always be running as well as the software which adds up to your electric bills; you can't use VoIP when there is a blackout; without an internet connection, you can't use VoIP - Another issue is emergency calling; when you make an emergency call using VoIP and dial 911, your call can't be easily traced but now there is the so-called e911 but not all VoIP providers have this particular feature, so do check if your provider has it
Before making a VoIP investment, make sure that you check for its disadvantages. Don't plunge in blindly. Applications that are web based does not necessarily mean that they promise optimum quality and satisfaction.
Although the voice over IP promises a lot of advantages for consumers and businesses, it also holds some major disadvantages that should not be overlooked. If having a voice over IP will cut down your telephone bills, but will increase your other monthly bills, then perhaps it's better to stay with a traditional phone.
Consider all your calling needs, and don't forget other important matters like your budget. Usually, VoIP have a wide range of plans, and some are rather pricey. Evaluate first all your needs and then you decide.
Humans are superior beings. They are never satisfied with what they already have; if the situation permits, they always want to make a change. And this is the very reason why many new technologies are emerging in the market.
And whenever a new technology is introduced, the advantages are always given much attention. In almost every situation, the good side is always given considerable attention. But this should not be the case. Looking at disadvantages of new technologies is one way to improving it.
Have you heard about VoIP? This is also called voice over IP (internet protocol). If you're using an internet service, then you've probably heard about this already. VoIP is used to send voice information through the internet so that you can make and receive calls. This system is very much different from the way telephone networks work. And since VoIP makes use of the internet, it costs less and does not charge tolls like the traditional phone service.
Although many people are now using this new technology, and benefiting from it greatly, there are those who want to stick with their traditional telephone sets. And this is because of the disadvantages that they never fail to see.
VoIP is a great technology, even the telecommunications industry is quite threatened by it. But since VoIP is still new, there are some drawbacks that make people think twice before they finally decide to convert.
One major issue is sound quality. Not all households and small businesses can afford a highly efficient internet connection or good equipment. If they settle for cheap ones, they will not get the best sound quality that they are expecting. Remember, you need a broadband or a fast internet connection (cable/DSL) in order to achieve good sound quality. But with the different unexpected conditions in this world, there is no guarantee.
Sound quality is affected because of the following reasons:
- How VoIP works; in order to transmit voice information through the internet, your voice will be converted into packets. These packets will be transmitted to the call recipient in sequential order. There are times when it arrives jumbled and so the system will have to re-assemble the entire data by following the packet's number to figure out what the call is about, and this is rather time consuming. While re-assembling the data, the recipient can't receive the call in real time, and there are seconds of silence. - Latency issues; bandwidth is a very important element in order to deliver the call without significant delay. As providers figure out ways to lessen bandwidth requirements through compression algorithms, another problem surfaces - Compression consumes processing power, therefore, the sound quality is greatly affected; some have problems with regards to echoes. Though the echoes can be filtered, this will again need added processing power. This is great problem with computer-based voice over IP. But if you have a VoIP phone, you will not worry about processing power, but this phone is more costly than a regular telephone set.
Other disadvantages include:
- Practicality issues; VoIP computer-based systems requires you to have a computer; the computer should always be running as well as the software which adds up to your electric bills; you can't use VoIP when there is a blackout; without an internet connection, you can't use VoIP - Another issue is emergency calling; when you make an emergency call using VoIP and dial 911, your call can't be easily traced but now there is the so-called e911 but not all VoIP providers have this particular feature, so do check if your provider has it
Before making a VoIP investment, make sure that you check for its disadvantages. Don't plunge in blindly. Applications that are web based does not necessarily mean that they promise optimum quality and satisfaction.
Although the voice over IP promises a lot of advantages for consumers and businesses, it also holds some major disadvantages that should not be overlooked. If having a voice over IP will cut down your telephone bills, but will increase your other monthly bills, then perhaps it's better to stay with a traditional phone.
Consider all your calling needs, and don't forget other important matters like your budget. Usually, VoIP have a wide range of plans, and some are rather pricey. Evaluate first all your needs and then you decide.
Voice Over IP Service - Three Ways it Can Help Cut Costs in This Recession
Voice Over IP Service - Three Ways it Can Help Cut Costs in This Recession
The current economic slowdown is compelling many businesses to cut corners and save on expenses. The VoIP phone system is gaining popularity as it reduces telephony costs in an organization, while offering features similar to traditional phone systems. Many small and large businesses are adopting this technology to cut costs.
VoIP technology can be integrated with business processes in three primary ways to reduce costs.
1. Cut costs of customer service calls and call centers
Until recently, adopting VoIP technology to cut costs of calls was not an important consideration. There were always other alternatives of greater importance such as using funds to improve existing operations. The crashing economy has given greater credence to the phrase 'A penny saved is a penny earned'.
Major cities have started installing high-speed fiber optic cables to enable fast internet connections that provide higher bandwidth for voice and data transmission over the same network. Companies can reduce infrastructure costs by having only one network for data and voice transmissions. The installation costs for high speed fiber-optic cables are the same as traditional broadband cables.
The maintenance cost of VoIP networks is also low, even if different vendors are providing the VoIP services. The in-house network staff can maintain the VoIP phone system easily. VoIP technology reduces the cost of each call - domestic or international. With the number of calls a business has to make in daily operations, the total saving makes a good difference in the bottom line.
2. Virtual conferences instead of physical conferences
Businesses that need their employees to travel often to meet customers, suppliers and peers can benefit from the VoIP technology. Increasing costs of travel have made businesses opt for high quality conference call tools and telepresence technologies that are powered by VoIP.
Inexpensive large displays and high quality video chat make conferencing an effective communication medium. The quality of these conferencing tools is so good that participants feel they are all attending the conference in the same room. Businesses that cannot afford very high quality tools can use web-enabled conference calling tools that allow recording of the conference, data transfer and text chats. The recorded conference can also be played back later.
3. Minimize cost of business trips
Some business meetings cannot do without face-to-face communication with suppliers and customers. Traveling executives can reduce the cost of the business trip by using various VoIP services. Some of the steps that can save the business money are:
* not using expensive phone services of hotels by connecting portable phone routers to the broadband ports in hotel rooms
* using prepaid cell phones in foreign destinations and dialing in to local access numbers of the VoIP services in that region
Businesses can save big on such calls by adopting these easy strategies and optimizing on VoIP technology. They can adopt VoIP services to increase cash flow, rather than using demoralizing strategies such as curtailing wages and incentives. VoIP services may save up to 40% on the telephony budget. Apart from the savings, VoIP phone systems have features that improve customer service, sales and the quality of daily operations. VoIP services can rejuvenate small and medium businesses facing an economic crisis. Before you hire a vendor, compare multiple best voip quotes at a B2B Marketplace. For further information please read our VOIP advice.
The current economic slowdown is compelling many businesses to cut corners and save on expenses. The VoIP phone system is gaining popularity as it reduces telephony costs in an organization, while offering features similar to traditional phone systems. Many small and large businesses are adopting this technology to cut costs.
VoIP technology can be integrated with business processes in three primary ways to reduce costs.
1. Cut costs of customer service calls and call centers
Until recently, adopting VoIP technology to cut costs of calls was not an important consideration. There were always other alternatives of greater importance such as using funds to improve existing operations. The crashing economy has given greater credence to the phrase 'A penny saved is a penny earned'.
Major cities have started installing high-speed fiber optic cables to enable fast internet connections that provide higher bandwidth for voice and data transmission over the same network. Companies can reduce infrastructure costs by having only one network for data and voice transmissions. The installation costs for high speed fiber-optic cables are the same as traditional broadband cables.
The maintenance cost of VoIP networks is also low, even if different vendors are providing the VoIP services. The in-house network staff can maintain the VoIP phone system easily. VoIP technology reduces the cost of each call - domestic or international. With the number of calls a business has to make in daily operations, the total saving makes a good difference in the bottom line.
2. Virtual conferences instead of physical conferences
Businesses that need their employees to travel often to meet customers, suppliers and peers can benefit from the VoIP technology. Increasing costs of travel have made businesses opt for high quality conference call tools and telepresence technologies that are powered by VoIP.
Inexpensive large displays and high quality video chat make conferencing an effective communication medium. The quality of these conferencing tools is so good that participants feel they are all attending the conference in the same room. Businesses that cannot afford very high quality tools can use web-enabled conference calling tools that allow recording of the conference, data transfer and text chats. The recorded conference can also be played back later.
3. Minimize cost of business trips
Some business meetings cannot do without face-to-face communication with suppliers and customers. Traveling executives can reduce the cost of the business trip by using various VoIP services. Some of the steps that can save the business money are:
* not using expensive phone services of hotels by connecting portable phone routers to the broadband ports in hotel rooms
* using prepaid cell phones in foreign destinations and dialing in to local access numbers of the VoIP services in that region
Businesses can save big on such calls by adopting these easy strategies and optimizing on VoIP technology. They can adopt VoIP services to increase cash flow, rather than using demoralizing strategies such as curtailing wages and incentives. VoIP services may save up to 40% on the telephony budget. Apart from the savings, VoIP phone systems have features that improve customer service, sales and the quality of daily operations. VoIP services can rejuvenate small and medium businesses facing an economic crisis. Before you hire a vendor, compare multiple best voip quotes at a B2B Marketplace. For further information please read our VOIP advice.
VoIP Service - Three Ways it Can Help Cut Costs in This Recession
VoIP Service - Three Ways it Can Help Cut Costs in This Recession
The current economic slowdown is compelling many businesses to cut corners and save on expenses. The VoIP phone system is gaining popularity as it reduces telephony costs in an organization, while offering features similar to traditional phone systems. Many small and large businesses are adopting this technology to cut costs.
VoIP technology can be integrated with business processes in three primary ways to reduce costs.
1. Cut costs of customer service calls and call centers
Until recently, adopting VoIP technology to cut costs of calls was not an important consideration. There were always other alternatives of greater importance such as using funds to improve existing operations. The crashing economy has given greater credence to the phrase 'A penny saved is a penny earned'.
Major cities have started installing high-speed fiber optic cables to enable fast internet connections that provide higher bandwidth for voice and data transmission over the same network. Companies can reduce infrastructure costs by having only one network for data and voice transmissions. The installation costs for high speed fiber-optic cables are the same as traditional broadband cables.
The maintenance cost of VoIP networks is also low, even if different vendors are providing the VoIP services. The in-house network staff can maintain the VoIP phone system easily. VoIP technology reduces the cost of each call â€" domestic or international. With the number of calls a business has to make in daily operations, the total saving makes a good difference in the bottom line.
2. Virtual conferences instead of physical conferences
Businesses that need their employees to travel often to meet customers, suppliers and peers can benefit from the VoIP technology. Increasing costs of travel have made businesses opt for high quality conference call tools and telepresence technologies that are powered by VoIP.
Inexpensive large displays and high quality video chat make conferencing an effective communication medium. The quality of these conferencing tools is so good that participants feel they are all attending the conference in the same room. Businesses that cannot afford very high quality tools can use web-enabled conference calling tools that allow recording of the conference, data transfer and text chats. The recorded conference can also be played back later.
3. Minimize cost of business trips
Some business meetings cannot do without face-to-face communication with suppliers and customers. Traveling executives can reduce the cost of the business trip by using various VoIP services. Some of the steps that can save the business money are:
* not using expensive phone services of hotels by connecting portable phone routers to the broadband ports in hotel rooms
* using prepaid cell phones in foreign destinations and dialing in to local access numbers of the VoIP services in that region
Businesses can save big on such calls by adopting these easy strategies and optimizing on VoIP technology. They can adopt VoIP services to increase cash flow, rather than using demoralizing strategies such as curtailing wages and incentives. VoIP services may save up to 40% on the telephony budget. Apart from the savings, VoIP phone systems have features that improve customer service, sales and the quality of daily operations. VoIP services can rejuvenate small and medium businesses facing an economic crisis. Before you hire a vendor, compare multiple voip phone quotes at a B2B Marketplace. For further information please read our business class voip advice.
The current economic slowdown is compelling many businesses to cut corners and save on expenses. The VoIP phone system is gaining popularity as it reduces telephony costs in an organization, while offering features similar to traditional phone systems. Many small and large businesses are adopting this technology to cut costs.
VoIP technology can be integrated with business processes in three primary ways to reduce costs.
1. Cut costs of customer service calls and call centers
Until recently, adopting VoIP technology to cut costs of calls was not an important consideration. There were always other alternatives of greater importance such as using funds to improve existing operations. The crashing economy has given greater credence to the phrase 'A penny saved is a penny earned'.
Major cities have started installing high-speed fiber optic cables to enable fast internet connections that provide higher bandwidth for voice and data transmission over the same network. Companies can reduce infrastructure costs by having only one network for data and voice transmissions. The installation costs for high speed fiber-optic cables are the same as traditional broadband cables.
The maintenance cost of VoIP networks is also low, even if different vendors are providing the VoIP services. The in-house network staff can maintain the VoIP phone system easily. VoIP technology reduces the cost of each call â€" domestic or international. With the number of calls a business has to make in daily operations, the total saving makes a good difference in the bottom line.
2. Virtual conferences instead of physical conferences
Businesses that need their employees to travel often to meet customers, suppliers and peers can benefit from the VoIP technology. Increasing costs of travel have made businesses opt for high quality conference call tools and telepresence technologies that are powered by VoIP.
Inexpensive large displays and high quality video chat make conferencing an effective communication medium. The quality of these conferencing tools is so good that participants feel they are all attending the conference in the same room. Businesses that cannot afford very high quality tools can use web-enabled conference calling tools that allow recording of the conference, data transfer and text chats. The recorded conference can also be played back later.
3. Minimize cost of business trips
Some business meetings cannot do without face-to-face communication with suppliers and customers. Traveling executives can reduce the cost of the business trip by using various VoIP services. Some of the steps that can save the business money are:
* not using expensive phone services of hotels by connecting portable phone routers to the broadband ports in hotel rooms
* using prepaid cell phones in foreign destinations and dialing in to local access numbers of the VoIP services in that region
Businesses can save big on such calls by adopting these easy strategies and optimizing on VoIP technology. They can adopt VoIP services to increase cash flow, rather than using demoralizing strategies such as curtailing wages and incentives. VoIP services may save up to 40% on the telephony budget. Apart from the savings, VoIP phone systems have features that improve customer service, sales and the quality of daily operations. VoIP services can rejuvenate small and medium businesses facing an economic crisis. Before you hire a vendor, compare multiple voip phone quotes at a B2B Marketplace. For further information please read our business class voip advice.
Wednesday, December 9, 2009
One stop way of communication to Pakistan by VoIP calls
One stop way of communication to Pakistan by VoIP calls
With the advancement of technology in the field of telecom sector, now making international calls is all about an effort of few seconds. With this ease, people can easily call Pakistan. As earlier, it was quite difficult to make international calls due to high calling charges but with the changing phase of time, everything becomes easier and instant especially in terms of making international calls and the credit goes to internet technology which has given its contribution in telecommunication.
Pakistan is generating more revenue by means of tourism. There are ample of attractions that attracts tourists from all over the world such as Indus valley civilization, mountain resorts in the Himalayan, K2-the second highest mountain peak in the world. This mountain peak attract a large number of tourists, adventurers and mountaineers from all over the world. With all these attraction, people come here to visit the actual beauty more closely, also require a cheap mode of communication through which they can remain in touch with their friends and family. Now the people who wish to climb the mountain peak can continue with their desire without bothering about cheap mode of communication, can simply stay stay connected with VoIP phone calls.
These days, people are very crazy for making video calls in order to view their close ones which are physically far from them, can enjoy making video calls that too at free of cost with the ease of internet phone service. As many service providers are offering free VoIP calls to many countries through which the user can enjoy each and every VoIP feature without paying anything. There are a large variety of features available with VoIP calls including call waiting, call conference, call divert and lots more. Now the user can make VoIP calls to Pakistan along with utilizing these awesome features. The user can grab all these features in one VoIP pack. The consumer can visit numerous websites and opt for any of the internet phone service for making international calls. The websites offer complete information about each and every calling plans and service provider like Skype, lingo etc. Apart from all these facilities, this online phone service is helping many business firms in spreading their business process outsourcing across overseas. Even though, it helps people in their personal as well as professional. As they can make call to Pakistan to chit chat with their friends and family and also to their clients to discuss the business dealing.
With the excellent valuable services of VoIP, now everyone can have fun while making an international calls. It also help users to get rid of their long phone bills that too with the ease of digital technology. So now the wait is over, Free Internet Calls offers value added phone service that is known for quick mode of communication. Lets go and grab this opportunity of making cheap calls.
With the advancement of technology in the field of telecom sector, now making international calls is all about an effort of few seconds. With this ease, people can easily call Pakistan. As earlier, it was quite difficult to make international calls due to high calling charges but with the changing phase of time, everything becomes easier and instant especially in terms of making international calls and the credit goes to internet technology which has given its contribution in telecommunication.
Pakistan is generating more revenue by means of tourism. There are ample of attractions that attracts tourists from all over the world such as Indus valley civilization, mountain resorts in the Himalayan, K2-the second highest mountain peak in the world. This mountain peak attract a large number of tourists, adventurers and mountaineers from all over the world. With all these attraction, people come here to visit the actual beauty more closely, also require a cheap mode of communication through which they can remain in touch with their friends and family. Now the people who wish to climb the mountain peak can continue with their desire without bothering about cheap mode of communication, can simply stay stay connected with VoIP phone calls.
These days, people are very crazy for making video calls in order to view their close ones which are physically far from them, can enjoy making video calls that too at free of cost with the ease of internet phone service. As many service providers are offering free VoIP calls to many countries through which the user can enjoy each and every VoIP feature without paying anything. There are a large variety of features available with VoIP calls including call waiting, call conference, call divert and lots more. Now the user can make VoIP calls to Pakistan along with utilizing these awesome features. The user can grab all these features in one VoIP pack. The consumer can visit numerous websites and opt for any of the internet phone service for making international calls. The websites offer complete information about each and every calling plans and service provider like Skype, lingo etc. Apart from all these facilities, this online phone service is helping many business firms in spreading their business process outsourcing across overseas. Even though, it helps people in their personal as well as professional. As they can make call to Pakistan to chit chat with their friends and family and also to their clients to discuss the business dealing.
With the excellent valuable services of VoIP, now everyone can have fun while making an international calls. It also help users to get rid of their long phone bills that too with the ease of digital technology. So now the wait is over, Free Internet Calls offers value added phone service that is known for quick mode of communication. Lets go and grab this opportunity of making cheap calls.
Tuesday, December 8, 2009
VoIP Phone Service Providers: More Bang for your Buck
VoIP Phone Service Providers: More Bang for your Buck
The telephone is considered as the primary tool used for communication. Almost every homes and businesses in the United States has a telephone installed. The convenience it offers is unsurpassed and many people consider it as one of the most important piece of technology ever invented by man. Besides, with a phone, you will be able to constantly keep in touch with your family and friends at a much efficient and faster way.
Another tool used for communication is the internet. Like the telephone, this is also considered as a breakthrough in communications technology. The internet allows people to communicate freely through emails and instant messenger programs. Another great thing about the internet is you will be able to share your digital files from your computer to another user.
The internet today is also used for other purposes. Your kids can use it to research for their term papers, you can use it to purchase products and services and you can even use it for entertainment by playing online games, listen to streaming music or watch streaming videos.
However, the primary use for the internet is for communication.
Today, another kind of technology is available in the market. This too is considered as a breakthrough in the communications technology. In fact, with all the benefits it can offer, many people are now subscribing to this service and are canceling their subscription on their conventional landline phones.
This communication tool is called VoIP or Voice over Internet Protocol or sometimes referred to as internet voice. Many people ask why more and more people are now subscribing from VoIP service providers for this service and are getting rid of their conventional landline phones. Some even asked what is so special about VoIP.
First of all, VoIP is very much like your conventional telephone. However, VoIP uses the internet to transmit and receive audio data. Also, your voice is converted to digital audio data. What this means for you is that it will enable you to transmit and receive digital audio data at a much faster rate with clearer quality.
The fact that VoIP uses the internet to transmit digital data, long distance and overseas call is much cheaper than conventional landline phones. Imagine calling overseas using a conventional landline phone, you will see that a simple 5-minute call can cost a lot of money. With VoIP, calling the same destination at the same duration, you will see that it only cost a fraction of what landline phones will charge you. Some VoIP providers offer free long distance and overseas call.
Another great benefit that VoIP can offer you is that it will throw in extra phone features, such as three-way calling, caller ID, audio conferencing, video conferencing, call waiting, return call and other features as standard. In conventional landline phones, you will see that each of these features are considered as extra feature and they will charge extra monthly fees for using a specific service. With VoIP, all these features are free.
So, if you are interested in getting VoIP installed in your home, you should consider getting in touch with your nearest VoIP service provider. As you will notice, there are quite a number of VoIP service providers out in the market today offering their services and claiming to be the best.
However, you can never really be sure if a particular VoIP service provider is really capable of providing great quality service unless you try out their services.
This is why many VoIP service providers today are now offering a trial period, usually 30 days, for clients to test the quality of their services. If you are not satisfied with their services, you can simply inform your service provider that you are no longer interested in using their services. If you do this within the trial period, you will be refunded.
Look for a VoIP service provider that is able to offer maximum benefits for their clients. Some VoIP service providers also offer free ATA (Analog Telephone Adapter), free or low cost IP phones and other great offers.
It is recommended that you should apply for a service provider that is already trusted by the community and offers a broad range of great incentives for their clients, such as free long distance calls, unlimited calls to specific countries and other things like that.
By getting the best VoIP service provider, you can be sure that you can definitely benefit a lot and get great value for your money.
The telephone is considered as the primary tool used for communication. Almost every homes and businesses in the United States has a telephone installed. The convenience it offers is unsurpassed and many people consider it as one of the most important piece of technology ever invented by man. Besides, with a phone, you will be able to constantly keep in touch with your family and friends at a much efficient and faster way.
Another tool used for communication is the internet. Like the telephone, this is also considered as a breakthrough in communications technology. The internet allows people to communicate freely through emails and instant messenger programs. Another great thing about the internet is you will be able to share your digital files from your computer to another user.
The internet today is also used for other purposes. Your kids can use it to research for their term papers, you can use it to purchase products and services and you can even use it for entertainment by playing online games, listen to streaming music or watch streaming videos.
However, the primary use for the internet is for communication.
Today, another kind of technology is available in the market. This too is considered as a breakthrough in the communications technology. In fact, with all the benefits it can offer, many people are now subscribing to this service and are canceling their subscription on their conventional landline phones.
This communication tool is called VoIP or Voice over Internet Protocol or sometimes referred to as internet voice. Many people ask why more and more people are now subscribing from VoIP service providers for this service and are getting rid of their conventional landline phones. Some even asked what is so special about VoIP.
First of all, VoIP is very much like your conventional telephone. However, VoIP uses the internet to transmit and receive audio data. Also, your voice is converted to digital audio data. What this means for you is that it will enable you to transmit and receive digital audio data at a much faster rate with clearer quality.
The fact that VoIP uses the internet to transmit digital data, long distance and overseas call is much cheaper than conventional landline phones. Imagine calling overseas using a conventional landline phone, you will see that a simple 5-minute call can cost a lot of money. With VoIP, calling the same destination at the same duration, you will see that it only cost a fraction of what landline phones will charge you. Some VoIP providers offer free long distance and overseas call.
Another great benefit that VoIP can offer you is that it will throw in extra phone features, such as three-way calling, caller ID, audio conferencing, video conferencing, call waiting, return call and other features as standard. In conventional landline phones, you will see that each of these features are considered as extra feature and they will charge extra monthly fees for using a specific service. With VoIP, all these features are free.
So, if you are interested in getting VoIP installed in your home, you should consider getting in touch with your nearest VoIP service provider. As you will notice, there are quite a number of VoIP service providers out in the market today offering their services and claiming to be the best.
However, you can never really be sure if a particular VoIP service provider is really capable of providing great quality service unless you try out their services.
This is why many VoIP service providers today are now offering a trial period, usually 30 days, for clients to test the quality of their services. If you are not satisfied with their services, you can simply inform your service provider that you are no longer interested in using their services. If you do this within the trial period, you will be refunded.
Look for a VoIP service provider that is able to offer maximum benefits for their clients. Some VoIP service providers also offer free ATA (Analog Telephone Adapter), free or low cost IP phones and other great offers.
It is recommended that you should apply for a service provider that is already trusted by the community and offers a broad range of great incentives for their clients, such as free long distance calls, unlimited calls to specific countries and other things like that.
By getting the best VoIP service provider, you can be sure that you can definitely benefit a lot and get great value for your money.
Inside your VoIP Phone
Inside your VoIP Phone
With the advancement of communications technology, people are now able to communicate at a much reliable rate. Garbled conversation or delayed data transmission and reception are now considered as a thing of the past and state-of-the-art telecommunications technology are now being used to provide quality services for consumers all over the United States.
Today, one of the most widely used tools for communication is the internet. Through the internet, you will be able to communicate with your loved ones or your business associates through email. The internet is also used for shopping, for conducting business and for sharing computer files.
However, communication is the primary tool that the internet is used for. Because of this, another kind of communication tool is used and is now widely available for people today. In fact, many people are now getting this communication tool and are now replacing their conventional landline phones. This new kind of communication tool is called VoIP or Voice over Internet Protocol.
VoIP offers the latest technology in communication. You may ask what's so great about VoIP that many people are now replacing their conventional landline phones with it. First of all, VoIP works just like your conventional landline phone. However, unlike conventional landline phone, VoIP uses the internet to transmit and receive audio data. This means that by using VoIP, the phone instantly converts your voice to digital data and transmits it over the internet.
Because VoIP converts your voice to digital data and is transmitted over the internet, communication will be much faster and also much more reliable than other forms of telecommunications.
Another thing about VoIP is that because it uses the internet for transmitting receiving digital data, calls are much cheaper than conventional landline calls. If you compare a 5 minute overseas call made between VoIP and a conventional landline phone, you will see that the call made from VoIP is much cheaper than the same call made using the conventional landline phone.
These are some of the reasons why VoIP is now gaining a foothold in the communications industry. In fact, many people are now considering getting rid of their old conventional landline phones and subscribe with VoIP service providers.
VoIP phones are also unique from conventional landline phones. VoIP phones are also called IP phones. Although it looks a lot like your conventional landline phone, it uses the RJ-45 connector instead of the RJ-11 that conventional phones use. The RJ-45 connector is what you use in your Ethernet. With this connector, it can be connected to your computer with an active internet connection or connected directly to your internet connection.
The IP phone is also integrated with a power plug to plug it in your power outlet to provide electricity.
Another way to get a VoIP phone is through the ATA. With this kind of tool, you will be able to convert your analog phone into an IP phone. The ATA stands for Analog Telephone Adapter. This particular tool is an analog-to-digital converter and is connected to the router which provides the internet connection.
Your computer can also be a VoIP phone. All you need to do is purchase a low-cost software program or download it for free over the internet, a microphone and a speaker to communicate.
As you can see, there are a lot of ways you can get a VoIP phone in your house. You have to consider that you should have an existing high speed internet connection in order to effectively use VoIP. It is important that you should have an active high speed connection because VoIP relies on high speed internet to efficiently transmit and receive digital data.
One downfall of VoIP is that it is dependent on outside power for it to work. Unlike your conventional phone line that has an independent power supply inside the telephone lines, VoIP phones will not work in case of power failure or a black out.
However, if you can live with this kind of disadvantage, and you still want to have access to free or low-cost long distance and overseas calls, you should consider getting VoIP.
In the future, you will also be able to see wireless IP phones that will soon come out of the market. If you are in a hotspot Wi-Fi signal, you will be able to place a call just like what you would do in a mobile phone.
VoIP is definitely one of best kind of communication tools ever developed.
With the advancement of communications technology, people are now able to communicate at a much reliable rate. Garbled conversation or delayed data transmission and reception are now considered as a thing of the past and state-of-the-art telecommunications technology are now being used to provide quality services for consumers all over the United States.
Today, one of the most widely used tools for communication is the internet. Through the internet, you will be able to communicate with your loved ones or your business associates through email. The internet is also used for shopping, for conducting business and for sharing computer files.
However, communication is the primary tool that the internet is used for. Because of this, another kind of communication tool is used and is now widely available for people today. In fact, many people are now getting this communication tool and are now replacing their conventional landline phones. This new kind of communication tool is called VoIP or Voice over Internet Protocol.
VoIP offers the latest technology in communication. You may ask what's so great about VoIP that many people are now replacing their conventional landline phones with it. First of all, VoIP works just like your conventional landline phone. However, unlike conventional landline phone, VoIP uses the internet to transmit and receive audio data. This means that by using VoIP, the phone instantly converts your voice to digital data and transmits it over the internet.
Because VoIP converts your voice to digital data and is transmitted over the internet, communication will be much faster and also much more reliable than other forms of telecommunications.
Another thing about VoIP is that because it uses the internet for transmitting receiving digital data, calls are much cheaper than conventional landline calls. If you compare a 5 minute overseas call made between VoIP and a conventional landline phone, you will see that the call made from VoIP is much cheaper than the same call made using the conventional landline phone.
These are some of the reasons why VoIP is now gaining a foothold in the communications industry. In fact, many people are now considering getting rid of their old conventional landline phones and subscribe with VoIP service providers.
VoIP phones are also unique from conventional landline phones. VoIP phones are also called IP phones. Although it looks a lot like your conventional landline phone, it uses the RJ-45 connector instead of the RJ-11 that conventional phones use. The RJ-45 connector is what you use in your Ethernet. With this connector, it can be connected to your computer with an active internet connection or connected directly to your internet connection.
The IP phone is also integrated with a power plug to plug it in your power outlet to provide electricity.
Another way to get a VoIP phone is through the ATA. With this kind of tool, you will be able to convert your analog phone into an IP phone. The ATA stands for Analog Telephone Adapter. This particular tool is an analog-to-digital converter and is connected to the router which provides the internet connection.
Your computer can also be a VoIP phone. All you need to do is purchase a low-cost software program or download it for free over the internet, a microphone and a speaker to communicate.
As you can see, there are a lot of ways you can get a VoIP phone in your house. You have to consider that you should have an existing high speed internet connection in order to effectively use VoIP. It is important that you should have an active high speed connection because VoIP relies on high speed internet to efficiently transmit and receive digital data.
One downfall of VoIP is that it is dependent on outside power for it to work. Unlike your conventional phone line that has an independent power supply inside the telephone lines, VoIP phones will not work in case of power failure or a black out.
However, if you can live with this kind of disadvantage, and you still want to have access to free or low-cost long distance and overseas calls, you should consider getting VoIP.
In the future, you will also be able to see wireless IP phones that will soon come out of the market. If you are in a hotspot Wi-Fi signal, you will be able to place a call just like what you would do in a mobile phone.
VoIP is definitely one of best kind of communication tools ever developed.
Finding the Ideal VoIP Provider
Finding the Ideal VoIP Provider
Communications has been revolutionized by technology to fit with today's lifestyle. The number one status was attained by VoIP in terms of phone systems giving services to homes as well as businesses. Many people preferred the VoIP systems instead of the traditional telephony. VoIP or Voice over Internet Protocol is a type of protocol carrying voice signals through IP networks. It was an experimental protocol created in 1973 for ARPANET.ce providers.
Most people are familiar in using the internet when conducting meetings. VoIP has a similarity with this process; however it uses a telephone being connected to a modem. This modem can be requested or purchased from the ISP (Internet Service Provider). The installation is very simple: VoIP modem is plug into the current modem and the phone and computer is plug into the VoIP modem.
If you are going to try this breakthrough then you should be convinced that VoIP will truly give you benefits through weighing the advantages and disadvantages. The next thing you will do is to choose your provider. There are small and big VoIP providers which are highly competitive offering attractive schemes and umpteen options. It is recommended that as a potential customer, you need to learn various calling plans and make the necessary comparisons. Moreover, know major aspects such as services, features, prices, quality, and others.
VoIP can provide you with two options. First is using free services like SIPphone and Skype and second is using services that will charge you monthly. The first option is the best if your purpose is to communicate with your friends and family. However, the second option is perfect if you are going to use VoIP as a substitute to your landline system for business and home working purposes. Paid services can offer great package of VoIP quality services without spending too much.
Reference point is important in making a sensible choice of your provider. Create notes specifying the VoIP services that you need. This will serve as your guide when reviewing various packages. Things like conference calls, call waiting, or forwarding are most common on these packages. Another is giving you the opportunity to make free phone calls to Australia and Europe.
There are several factors that you must consider when choosing your ideal provider.
1. Ask if you can make a call to other countries without additional costs. Take for example, you are residing in California but you can call someone in Paris. This will not cost you anything and the person whom you are calling will be charged only the amount for local calls.
2. Asses the reliability of every provider. Some offers might appear to be too good to be true. Make a personal survey by reading reviews, complaints, and blogs on different VoIP provider's websites. Too many unresolved disputes and negative reviews only mean that the particular provider is not a good choice. Carefully check the good and bad features and be always open-minded.
The competition of numerous VoIP providers over traditional phone companies is very tight. Each provider is offering several benefits such as lower costs, improved technology, and quality sounds. There are five leading providers of VoIP services.
- Vonage VoIP offers excellent reliability and innovative solutions. The services are convenient wherever you are. It keeps your number and receives calls with a good reception and quality sounds at minimized rates.
- Packet 8 Service and AT+T can be the best choice if you are looking for internet telephony on voice quality. They have an improved geographic variability minimizing conversational disruptions.
- Verizon's Voicewing and Skype Technologies offer more options and increasingly becoming popular to most internet surfers.
3. Choose a VoIP provider which offers a guarantee of returning your money in case its services fails. There are many established providers having service records that are proven and offer "money back" agreement.
4. Check for a technical support program on 24/7 calls. Know if their services and equipments have upgrading routines and good maintenance.
5. Make a list on what you need with regards to computer specs, adapters, net connection, and other related systems. Give attention to these technical needs as well as on the VoIP system installations. Read posted information and FAQs posted on the VoIP provider's websites.
Choosing the right VoIP service provider will let you experience their excellent quality in making a call and saving your money.
Communications has been revolutionized by technology to fit with today's lifestyle. The number one status was attained by VoIP in terms of phone systems giving services to homes as well as businesses. Many people preferred the VoIP systems instead of the traditional telephony. VoIP or Voice over Internet Protocol is a type of protocol carrying voice signals through IP networks. It was an experimental protocol created in 1973 for ARPANET.ce providers.
Most people are familiar in using the internet when conducting meetings. VoIP has a similarity with this process; however it uses a telephone being connected to a modem. This modem can be requested or purchased from the ISP (Internet Service Provider). The installation is very simple: VoIP modem is plug into the current modem and the phone and computer is plug into the VoIP modem.
If you are going to try this breakthrough then you should be convinced that VoIP will truly give you benefits through weighing the advantages and disadvantages. The next thing you will do is to choose your provider. There are small and big VoIP providers which are highly competitive offering attractive schemes and umpteen options. It is recommended that as a potential customer, you need to learn various calling plans and make the necessary comparisons. Moreover, know major aspects such as services, features, prices, quality, and others.
VoIP can provide you with two options. First is using free services like SIPphone and Skype and second is using services that will charge you monthly. The first option is the best if your purpose is to communicate with your friends and family. However, the second option is perfect if you are going to use VoIP as a substitute to your landline system for business and home working purposes. Paid services can offer great package of VoIP quality services without spending too much.
Reference point is important in making a sensible choice of your provider. Create notes specifying the VoIP services that you need. This will serve as your guide when reviewing various packages. Things like conference calls, call waiting, or forwarding are most common on these packages. Another is giving you the opportunity to make free phone calls to Australia and Europe.
There are several factors that you must consider when choosing your ideal provider.
1. Ask if you can make a call to other countries without additional costs. Take for example, you are residing in California but you can call someone in Paris. This will not cost you anything and the person whom you are calling will be charged only the amount for local calls.
2. Asses the reliability of every provider. Some offers might appear to be too good to be true. Make a personal survey by reading reviews, complaints, and blogs on different VoIP provider's websites. Too many unresolved disputes and negative reviews only mean that the particular provider is not a good choice. Carefully check the good and bad features and be always open-minded.
The competition of numerous VoIP providers over traditional phone companies is very tight. Each provider is offering several benefits such as lower costs, improved technology, and quality sounds. There are five leading providers of VoIP services.
- Vonage VoIP offers excellent reliability and innovative solutions. The services are convenient wherever you are. It keeps your number and receives calls with a good reception and quality sounds at minimized rates.
- Packet 8 Service and AT+T can be the best choice if you are looking for internet telephony on voice quality. They have an improved geographic variability minimizing conversational disruptions.
- Verizon's Voicewing and Skype Technologies offer more options and increasingly becoming popular to most internet surfers.
3. Choose a VoIP provider which offers a guarantee of returning your money in case its services fails. There are many established providers having service records that are proven and offer "money back" agreement.
4. Check for a technical support program on 24/7 calls. Know if their services and equipments have upgrading routines and good maintenance.
5. Make a list on what you need with regards to computer specs, adapters, net connection, and other related systems. Give attention to these technical needs as well as on the VoIP system installations. Read posted information and FAQs posted on the VoIP provider's websites.
Choosing the right VoIP service provider will let you experience their excellent quality in making a call and saving your money.
Scaleable VoIP Providers and Where to Find Them
Scaleable VoIP Providers and Where to Find Them
The telecommunications industry is facing a lot of challenges. Their landline telephone services are in extreme competition with today's voice over IP or VoIP. VoIP is telephony's future.
Through voice over IP, you can make unlimited calls at very low cost as compared with traditional phone lines. If you have a fast internet connection, you can enjoy the benefits that VoIP offers.
Both the commercial and residential owners are slowly recognizing the many advantages that VoIP has to offer. That is why the telecommunications industry is trying to attract their present customers with attractive offers. This competition brought about big improvements in VoIP making it the most promising tool to keep in touch with friends/family and to save on monthly phone bills.
Now, with the many improvements that took place, VoIP offers reliability and call quality, and if you're a business owner, you're company can benefit a lot from Voice over IP. But in terms of scale, are you quite sure that VoIP providers can meet with your demands?
Residential VoIP services are consumer-oriented; and to attract more customers, they offer low-cost price packages. There are VoIP providers like Packet8, Vonage, and Lingo, and they offer $20 per month on unlimited calling. Residential telephone lines are more expensive than VoIP so more consumers prefer the services of the latter. Competition is increasing even more because cable companies are also trying to enter the scene. Because of this situation, the prices are getting lower; and this is to the advantage of the consumers.
Even if you're in the commercial sector, you can still make use of consumer-grade voice over IP especially if you only have a few employees. You will only need a few VoIP lines; and to distribute these lines, you can use extensions all throughout the building. The question is how you are going to do it; it's quite simple. There are two ways. One sure way is using a cordless telephone system with multi-line and handsets. So each of your key employees can have two phone lines (landline and a VoIP line). The VoIP line should be plugged into your base station.
Another way is to totally disconnect the landline phone service and use the existing phone wiring in your office. You will need to connect the analog phones into jacks in order to use the VoIP service.
As you're business grows, having a consumer-oriented VoIP line is no longer feasible. Only small businesses can benefit from it and their packages are quite limited. If you were thinking of expansion, perhaps it would be best to look for the right commercial VoIP provider. You must be able to find a dedicated line that offer transfer rates and guaranteed uptime.
Now it's time to look into commercial VoIP providers. With little investment, you can start with a service under the consumer-level. Long term contracts are not needed, nor are expensive VoIP equipments. When you finally decide to upgrade, it doesn't really matter because you're initial venture into the commercial VoIP service will not be costly.
Some of the most famous commercial providers are Primus, Avaya, Covad, and Verizon. If you're business opted for a commercial VoIP connection, there are also advantages.
Almost all VoIP providers in the commercial sector give failover to PSTN, especially if the quality of VoIP service falls below the standards. They also provide multiple lines for VoIP that can be managed centrally. Some business owners' use the modular approach so that when you're business grows, it's easier to increase the phone lines.
Most medium to large businesses have PBX infrastructures; and the equipment of commercial VoIP providers can be easily integrated. You don't have to re-train your employees in using the voice over IP because the switch is transparent.
As the business grows, another issue of much concern is security. What if in the future your business will venture into other regulated fields or in government jobs? With a commercial VoIP provider, security is not a problem because they are now using encryption technology in their service which prevents hackers to intercept packets.
When you finally decide to select the right VoIP provider, service features and price should not be the only consideration. You should make sure that the commercial provider is scaleable enough to meet the demands of your expanding business. Consider your future needs; after all, the goal of businesses is to expand.
The telecommunications industry is facing a lot of challenges. Their landline telephone services are in extreme competition with today's voice over IP or VoIP. VoIP is telephony's future.
Through voice over IP, you can make unlimited calls at very low cost as compared with traditional phone lines. If you have a fast internet connection, you can enjoy the benefits that VoIP offers.
Both the commercial and residential owners are slowly recognizing the many advantages that VoIP has to offer. That is why the telecommunications industry is trying to attract their present customers with attractive offers. This competition brought about big improvements in VoIP making it the most promising tool to keep in touch with friends/family and to save on monthly phone bills.
Now, with the many improvements that took place, VoIP offers reliability and call quality, and if you're a business owner, you're company can benefit a lot from Voice over IP. But in terms of scale, are you quite sure that VoIP providers can meet with your demands?
Residential VoIP services are consumer-oriented; and to attract more customers, they offer low-cost price packages. There are VoIP providers like Packet8, Vonage, and Lingo, and they offer $20 per month on unlimited calling. Residential telephone lines are more expensive than VoIP so more consumers prefer the services of the latter. Competition is increasing even more because cable companies are also trying to enter the scene. Because of this situation, the prices are getting lower; and this is to the advantage of the consumers.
Even if you're in the commercial sector, you can still make use of consumer-grade voice over IP especially if you only have a few employees. You will only need a few VoIP lines; and to distribute these lines, you can use extensions all throughout the building. The question is how you are going to do it; it's quite simple. There are two ways. One sure way is using a cordless telephone system with multi-line and handsets. So each of your key employees can have two phone lines (landline and a VoIP line). The VoIP line should be plugged into your base station.
Another way is to totally disconnect the landline phone service and use the existing phone wiring in your office. You will need to connect the analog phones into jacks in order to use the VoIP service.
As you're business grows, having a consumer-oriented VoIP line is no longer feasible. Only small businesses can benefit from it and their packages are quite limited. If you were thinking of expansion, perhaps it would be best to look for the right commercial VoIP provider. You must be able to find a dedicated line that offer transfer rates and guaranteed uptime.
Now it's time to look into commercial VoIP providers. With little investment, you can start with a service under the consumer-level. Long term contracts are not needed, nor are expensive VoIP equipments. When you finally decide to upgrade, it doesn't really matter because you're initial venture into the commercial VoIP service will not be costly.
Some of the most famous commercial providers are Primus, Avaya, Covad, and Verizon. If you're business opted for a commercial VoIP connection, there are also advantages.
Almost all VoIP providers in the commercial sector give failover to PSTN, especially if the quality of VoIP service falls below the standards. They also provide multiple lines for VoIP that can be managed centrally. Some business owners' use the modular approach so that when you're business grows, it's easier to increase the phone lines.
Most medium to large businesses have PBX infrastructures; and the equipment of commercial VoIP providers can be easily integrated. You don't have to re-train your employees in using the voice over IP because the switch is transparent.
As the business grows, another issue of much concern is security. What if in the future your business will venture into other regulated fields or in government jobs? With a commercial VoIP provider, security is not a problem because they are now using encryption technology in their service which prevents hackers to intercept packets.
When you finally decide to select the right VoIP provider, service features and price should not be the only consideration. You should make sure that the commercial provider is scaleable enough to meet the demands of your expanding business. Consider your future needs; after all, the goal of businesses is to expand.
The Top VoIP Service Providers
The Top VoIP Service Providers
Voice over Internet Protocol, or VoIP, is the routing or forwarding of voice conversations through IP-based networks or over the internet. VoIP is also called Internet telephony, Broadband Phone, Voice over Broadband, and IP Telephony.
Voice over internet Protocol is said to be the "next best thing" in the internet as many consumers and businessmen turn to VoIP to avoid the high charging fees of regional telephone companies. With VoIP, consumers can save on their telephone bills.
With VoIP, for example, one can call overseas for as low as three cents per minute. Consumers would have to enjoy economy without compromising the quality of voice calls. For the last few years, the VoIP quality has improved to about ten times.
Dubbed as the next Baby Bells, VoIP service providers are projected to enter a nice niche in the market. This is so because the giant telephone companies are faced with an enlarged competition with cell phone providers, strangulating regulations, and lower demand for landlines. Consumers are expected to see the benefits that VoIP service providers offer. Within the next five years, it will be very interesting to see what has become of the telecommunications landscape.
Considering the advantages of VoIP over the traditional phone services, the consumers will surely be jumping on the bandwagon of VoIP.
VoIP service providers are of different types. Each of them offers different services so it is important that you know what your particular needs are. VoIP service providers include business VoIP, cable, consumer, satellite, and free providers.
Below is a list of some of the companies presently offering VoIP services:
Business Providers
Having one of the most reputable names in hardware and networking systems, Cisco Systems is also one of the chief business VoIP providers. Asterisk software is a complete PBX system that runs in BSD, Linux, OS X, and Windows. Meanwhile, Packet8 presents a hosted PBX system both for businesses and residential packages. Alcatel offers communication solutions to enterprises, Internet service providers, and telecommunication carriers for the delivery of video, data, and voice applications to their employees or customers.
Siemens provides its clients services such as data, image and voice, through DSL broadband. On the other hand, Nortell transports carrier-grade telephony, multimedia and data services in packet networks.
Cable Providers
With additional 10,000 clients every day, Time Warner is probably the most renowned among the cable VoIP providers. Also, Cablevision is marking its name in the cable VoIP market as it enrolls 1,000 new subscribers daily in its program. Meanwhile, Cox Communications, one of the nation's giant telecommunications company, has now become a VoIP cable provider from being a standard cable phone service provider. Likewise, Comcast, another cable giant, has also opted to join in the competition and is now serving in 20 markets.
Residential Providers
Among the residential VoIP service providers, Vonage is currently taking the lead in the industry. Packet8 offers it customers unlimited residential calls for a fixed monthly charge and unlimited phone calls within Canada and the US. Standard presents features such as Caller ID, Voicemail, Call Transfer, Call Forwarding, Call Waiting, Speed Dialing and 3 Way Calling. Lingo offers an economical monthly plan with unlimited calls to Canada, the US, and 17 other countries in Western Europe. However, based on quality ratings, Lingo's performance is significantly lower compared with that of Packet8.
Satellite Providers
Net2Phone and Hughes Electronics have combined efforts to put up satellite VoIP services. Their service is particularly addressed to underserved and remote regions around the globe, such as some areas in Africa where there are no phones. Vonage and Skyframes have also worked together to offer the same type of service. Multiemedia is presently providing service in Asia-Pacific region, Australia, and the Middle East.
Free Providers
Skype is probably the most renowned among the VoIP service providers. Skype provides it customers with free peer-to-peer calls with other Skype subscribers. Also, it offers cheap PC to cell phone or landline calls. Likewise, Earthlink provides online calling for free. Earthlink is the pioneer among the ISPs to offer such service. This free online calling plan is supported by Session Initiation Protocol, or SIP, and can be availed by over 1.2 million subscribers of Earthlink.
Voice over Internet Protocol, or VoIP, is the routing or forwarding of voice conversations through IP-based networks or over the internet. VoIP is also called Internet telephony, Broadband Phone, Voice over Broadband, and IP Telephony.
Voice over internet Protocol is said to be the "next best thing" in the internet as many consumers and businessmen turn to VoIP to avoid the high charging fees of regional telephone companies. With VoIP, consumers can save on their telephone bills.
With VoIP, for example, one can call overseas for as low as three cents per minute. Consumers would have to enjoy economy without compromising the quality of voice calls. For the last few years, the VoIP quality has improved to about ten times.
Dubbed as the next Baby Bells, VoIP service providers are projected to enter a nice niche in the market. This is so because the giant telephone companies are faced with an enlarged competition with cell phone providers, strangulating regulations, and lower demand for landlines. Consumers are expected to see the benefits that VoIP service providers offer. Within the next five years, it will be very interesting to see what has become of the telecommunications landscape.
Considering the advantages of VoIP over the traditional phone services, the consumers will surely be jumping on the bandwagon of VoIP.
VoIP service providers are of different types. Each of them offers different services so it is important that you know what your particular needs are. VoIP service providers include business VoIP, cable, consumer, satellite, and free providers.
Below is a list of some of the companies presently offering VoIP services:
Business Providers
Having one of the most reputable names in hardware and networking systems, Cisco Systems is also one of the chief business VoIP providers. Asterisk software is a complete PBX system that runs in BSD, Linux, OS X, and Windows. Meanwhile, Packet8 presents a hosted PBX system both for businesses and residential packages. Alcatel offers communication solutions to enterprises, Internet service providers, and telecommunication carriers for the delivery of video, data, and voice applications to their employees or customers.
Siemens provides its clients services such as data, image and voice, through DSL broadband. On the other hand, Nortell transports carrier-grade telephony, multimedia and data services in packet networks.
Cable Providers
With additional 10,000 clients every day, Time Warner is probably the most renowned among the cable VoIP providers. Also, Cablevision is marking its name in the cable VoIP market as it enrolls 1,000 new subscribers daily in its program. Meanwhile, Cox Communications, one of the nation's giant telecommunications company, has now become a VoIP cable provider from being a standard cable phone service provider. Likewise, Comcast, another cable giant, has also opted to join in the competition and is now serving in 20 markets.
Residential Providers
Among the residential VoIP service providers, Vonage is currently taking the lead in the industry. Packet8 offers it customers unlimited residential calls for a fixed monthly charge and unlimited phone calls within Canada and the US. Standard presents features such as Caller ID, Voicemail, Call Transfer, Call Forwarding, Call Waiting, Speed Dialing and 3 Way Calling. Lingo offers an economical monthly plan with unlimited calls to Canada, the US, and 17 other countries in Western Europe. However, based on quality ratings, Lingo's performance is significantly lower compared with that of Packet8.
Satellite Providers
Net2Phone and Hughes Electronics have combined efforts to put up satellite VoIP services. Their service is particularly addressed to underserved and remote regions around the globe, such as some areas in Africa where there are no phones. Vonage and Skyframes have also worked together to offer the same type of service. Multiemedia is presently providing service in Asia-Pacific region, Australia, and the Middle East.
Free Providers
Skype is probably the most renowned among the VoIP service providers. Skype provides it customers with free peer-to-peer calls with other Skype subscribers. Also, it offers cheap PC to cell phone or landline calls. Likewise, Earthlink provides online calling for free. Earthlink is the pioneer among the ISPs to offer such service. This free online calling plan is supported by Session Initiation Protocol, or SIP, and can be availed by over 1.2 million subscribers of Earthlink.
Monday, December 7, 2009
VoIP Business Solutions: Feel the Technology
VoIP Business Solutions: Feel the Technology
In very competitive environment where technology is moving with real time advancements VoIP offers many more benefits in comparison to the traditional telephony. The users are now adapting VoIP business solutions rather standard telephony. VoIP could be termed as a revolution in the internet telephony arena as it uses broadband internet rather using an analog or conventional phone system.
The VoIP calls are used to convert sound into digital voice communication and then to transfers it over the internet. Since internet broadband is being used to make phone calls VoIP telephone is most preferred technology by the business houses nowadays. Being an amazing technology it offers users a power to make the local and STD calls in significantly reduced rates that they usually charged during the traditional calls.
VoIP usually uses very high speed broadband internet connection to make the conversation and voice messages over the internet lines. The configuration of the VoIP phone is easy to install. You all have to follow some of the given instructions and start to receive local calls and long distance calls with the help of VoIP hardware.
There are many advantages that VoIP carries over the traditional telephony. The cost incurred on VoIP telephony is lesser in compare to conventional telephony and long distance calls. Service providers also offer VoIP business solutions in relatively less cost. A number of telephone service providers offer VoIP telephone in less than ten dollars a month in addition to functional fee.
In target oriented VoIP services a user may make unlimited incoming long distance calls and STD messaging services in a very small fee. Various other unlimited plans are made in order to accommodate the need of those users who prefer to make the frequent long distance calls.
VoIP telephone adapter is the mostly used in the VoIP business solutions. These USB like memory stick is simply plugged in the computer. The equipment senses signals emitted from traditional mobile phones and then transforms it into digital data for telephony routing. To initiate the VoIP service it's mandatory that computer is on else the transmission returns to the normal.
In very competitive environment where technology is moving with real time advancements VoIP offers many more benefits in comparison to the traditional telephony. The users are now adapting VoIP business solutions rather standard telephony. VoIP could be termed as a revolution in the internet telephony arena as it uses broadband internet rather using an analog or conventional phone system.
The VoIP calls are used to convert sound into digital voice communication and then to transfers it over the internet. Since internet broadband is being used to make phone calls VoIP telephone is most preferred technology by the business houses nowadays. Being an amazing technology it offers users a power to make the local and STD calls in significantly reduced rates that they usually charged during the traditional calls.
VoIP usually uses very high speed broadband internet connection to make the conversation and voice messages over the internet lines. The configuration of the VoIP phone is easy to install. You all have to follow some of the given instructions and start to receive local calls and long distance calls with the help of VoIP hardware.
There are many advantages that VoIP carries over the traditional telephony. The cost incurred on VoIP telephony is lesser in compare to conventional telephony and long distance calls. Service providers also offer VoIP business solutions in relatively less cost. A number of telephone service providers offer VoIP telephone in less than ten dollars a month in addition to functional fee.
In target oriented VoIP services a user may make unlimited incoming long distance calls and STD messaging services in a very small fee. Various other unlimited plans are made in order to accommodate the need of those users who prefer to make the frequent long distance calls.
VoIP telephone adapter is the mostly used in the VoIP business solutions. These USB like memory stick is simply plugged in the computer. The equipment senses signals emitted from traditional mobile phones and then transforms it into digital data for telephony routing. To initiate the VoIP service it's mandatory that computer is on else the transmission returns to the normal.
VoIP Services Enable You To Make Low Cost International Calls
VoIP Services Enable You To Make Low Cost International Calls
Remember the times when we were strictly limited to making phone calls only through normal land lines and mobile phones? Well, those times are over for quite some time now. We now have the possibility and the capabilities to make local calls, cheap long distance calls, and even low cost international calls. This is all possible through VoIP technology. Companies such as Buzport that use VoIP technology are able to offer cheap long distance phone rates and low cost international calls to their customers from all over the world. For those that may not know, it is worth mentioning that VoIP services require the customer initiating the call to use a computer.
For low cost international calls and cheap long distance calls to landlines and mobile phones, customers can make use of various paid service plans which feature numerous special offers and discounts. If two people wish to initiate a VoIP phone call from one computer to another, they can forget about features they usually think of, such as cheap long distance calls, low cost international calls, and so on. VoIP phone calls from one computer to another are completely free by using completely free software applications such as Skype, and others. People choose between these two alternatives depending on their needs.
Cheap long distance phone rates are a rarity with most telephony services providers, so people use VoIP technology services in order to get access to low cost international calls. However, in many countries people find it much more advantageous to go for low cost VoIP calls to meet their needs for cheap long distance phone rates, as phone operators in their specific countries charge far more money than international VoIP companies such as Buzport. Even now, after quite a few years have passed since we have been first introduced to low cost VoIP calls, there are still many people across the world who feel that cheap long distance phone rates, low cost international calls and low cost VoIP calls are strongly related to purchasing costly special equipments, and these services are meant for business users.
There is nothing further from the truth. All these fears are completely unfounded, there is no need for specially designed technology, nor are these services designed especially for companies and business users. VoIP is available to anyone who has access to a computer. The only thing required in the case of traditional VoIP services, being offered by experienced companies such as Buzport, is an internet connection. But even that is not a requirement anymore, since just a couple of years ago we have been introduced with VoIP services for mobile phone users. People wanting to make low cost international calls, cheap long distance calls and low cost VoIP calls from their mobile phones, simply need to sign up for an account, install a small applet on their units. These users are simply required to pay local fees regardless of the destination of their phone call.
Remember the times when we were strictly limited to making phone calls only through normal land lines and mobile phones? Well, those times are over for quite some time now. We now have the possibility and the capabilities to make local calls, cheap long distance calls, and even low cost international calls. This is all possible through VoIP technology. Companies such as Buzport that use VoIP technology are able to offer cheap long distance phone rates and low cost international calls to their customers from all over the world. For those that may not know, it is worth mentioning that VoIP services require the customer initiating the call to use a computer.
For low cost international calls and cheap long distance calls to landlines and mobile phones, customers can make use of various paid service plans which feature numerous special offers and discounts. If two people wish to initiate a VoIP phone call from one computer to another, they can forget about features they usually think of, such as cheap long distance calls, low cost international calls, and so on. VoIP phone calls from one computer to another are completely free by using completely free software applications such as Skype, and others. People choose between these two alternatives depending on their needs.
Cheap long distance phone rates are a rarity with most telephony services providers, so people use VoIP technology services in order to get access to low cost international calls. However, in many countries people find it much more advantageous to go for low cost VoIP calls to meet their needs for cheap long distance phone rates, as phone operators in their specific countries charge far more money than international VoIP companies such as Buzport. Even now, after quite a few years have passed since we have been first introduced to low cost VoIP calls, there are still many people across the world who feel that cheap long distance phone rates, low cost international calls and low cost VoIP calls are strongly related to purchasing costly special equipments, and these services are meant for business users.
There is nothing further from the truth. All these fears are completely unfounded, there is no need for specially designed technology, nor are these services designed especially for companies and business users. VoIP is available to anyone who has access to a computer. The only thing required in the case of traditional VoIP services, being offered by experienced companies such as Buzport, is an internet connection. But even that is not a requirement anymore, since just a couple of years ago we have been introduced with VoIP services for mobile phone users. People wanting to make low cost international calls, cheap long distance calls and low cost VoIP calls from their mobile phones, simply need to sign up for an account, install a small applet on their units. These users are simply required to pay local fees regardless of the destination of their phone call.
Use VoIP And Get Cheap Long Distance Phone Calls
Use VoIP And Get Cheap Long Distance Phone Calls
We have always taken telephony services for granted although most of us have always felt that there is room for improvement. When it comes to phone call rates, there wasn't much to hope for until recent years. With the great advances made in the internet and related technology, a few years ago we were presented with the incipient stages of a new and exciting internet service called voice over internet protocol which is more widely known as VoIP. Traditional land lines and later mobile phones have played the leading parts in the world of telephony, and are still really important today. However, when it comes to cheap international phone calls, cheap long distance phone calls and low rates international calls no other service available today can outdo VoIP providers. Whether if a relative has immigrated to another country, or because there is a need to keep in touch with someone residing in another country or even another continent, there is a constant demand for low rates international calls.
Until VoIP services appeared, people were forced to cut down on speaking with their loved ones or friends due to very high international rates. Because in the past 20 years the immigration phenomenon has soared, so did the demand for cheap long distance phone calls and cheap international phone calls. The effect is constituted by VoIP services. It is only normal, if you stop and think about it. The world is becoming more and more technological right in front of our eyes. Video conferencing was something we took for granted, even if the quality of the feeds was lacking according to most users. The appearance of VoIP services was merely the next normal step. First, we were introduced to calls from PC to PC, then to calls from PC to landline and mobiles, with VoIP independent units connected to the internet, and now with the small software applets for mobile phones offered by Buzport.
Apart from PC to PC calls, all the other alternatives are giving their users the opportunity to make cheap international phone calls, cheap long distance phone calls and, in most countries, local calls that are far cheaper than fees practices by local telephony operators. Strictly from a business standpoint, VoIP providers also have the advantage of presenting their quality low cost services to potential customers from all around the world. In order to gain access to the services of coveted VoIP providers such as Buzport, people only have to find their online websites and after spending one or two minutes to create an account they gain access to the wonder that is VoIP, and for some small fees, low rates international calls and cheap long distance phone calls are now readily available to them at anytime.
We have always taken telephony services for granted although most of us have always felt that there is room for improvement. When it comes to phone call rates, there wasn't much to hope for until recent years. With the great advances made in the internet and related technology, a few years ago we were presented with the incipient stages of a new and exciting internet service called voice over internet protocol which is more widely known as VoIP. Traditional land lines and later mobile phones have played the leading parts in the world of telephony, and are still really important today. However, when it comes to cheap international phone calls, cheap long distance phone calls and low rates international calls no other service available today can outdo VoIP providers. Whether if a relative has immigrated to another country, or because there is a need to keep in touch with someone residing in another country or even another continent, there is a constant demand for low rates international calls.
Until VoIP services appeared, people were forced to cut down on speaking with their loved ones or friends due to very high international rates. Because in the past 20 years the immigration phenomenon has soared, so did the demand for cheap long distance phone calls and cheap international phone calls. The effect is constituted by VoIP services. It is only normal, if you stop and think about it. The world is becoming more and more technological right in front of our eyes. Video conferencing was something we took for granted, even if the quality of the feeds was lacking according to most users. The appearance of VoIP services was merely the next normal step. First, we were introduced to calls from PC to PC, then to calls from PC to landline and mobiles, with VoIP independent units connected to the internet, and now with the small software applets for mobile phones offered by Buzport.
Apart from PC to PC calls, all the other alternatives are giving their users the opportunity to make cheap international phone calls, cheap long distance phone calls and, in most countries, local calls that are far cheaper than fees practices by local telephony operators. Strictly from a business standpoint, VoIP providers also have the advantage of presenting their quality low cost services to potential customers from all around the world. In order to gain access to the services of coveted VoIP providers such as Buzport, people only have to find their online websites and after spending one or two minutes to create an account they gain access to the wonder that is VoIP, and for some small fees, low rates international calls and cheap long distance phone calls are now readily available to them at anytime.
VPI Emergency Voice Recording Solution Wins 2009 HOT Product Award
VPI Emergency Voice Recording Solution Wins 2009 HOT Product Award
VPI Voice Print International, Inc. a world leader in the development of innovative, integrated emergency voice recording and workforce optimization (WFO) solutions for public safety emergency service providers, government agencies, security companies, first responders, and many other organizations worldwide, announced that VPI EMPOWER 911 - its next-generation emergency voice recording and WFO suite - has won the prestigious 2009 Hot Products Award from Public Safety Communications (PSC), published monthly by Elsevier Public Safety on behalf of the Association of Public Safety Communications Officials (APCO) International.
In August 2009, more than 350 companies displayed their products at the 75th annual APCO Conference & Exposition in Las Vegas. Prior to the conference, PSC had invited exhibitors to submit descriptions of their new products for review and evaluation. Forty-three products were submitted, reviews and exhibit assessments compiled, and, after careful consideration, the PSC staff and the Editorial Advisory Committee selected VPI EMPOWER 911 as one of the 15 most innovative products of 2009.
A reviewer who is a former PSAP manager liked the VPI QUALITY option for call reviews, noting, "a PSAP supervisor can use VPI QUALITY to scan for simultaneous factors. For instance if the department policy is for a 9-1-1 call taker to remain on the line for any in-progress call, VPI can scan for in-progress incident types that lasted for an exceptionally short period of 9-1-1 call duration. While logical explanations may be discovered for a disconnect, a supervisor or manager can have VPI automatically scan for such occurrences and then review the recordings of such calls to determine if the call was properly handled."
VPI introduced its analytics-enhanced VPI EMPOWER 911 suite of emergency voice recording, quality assurance and coaching tools in May of 2009. It has since been recognized by industry experts and users as the most ground-breaking suite that provides NG9-1-1 ready tools to record, analyze, evaluate and dramatically improve the quality of emergency call taker and dispatcher communications, while also reducing costs and personnel turnover.
"VPI is delighted to be recognized for its technical excellence and unique insight into the needs of emergency communication centers," said Mike Mercadante, CTO and vice president of product management at VPI. VPI EMPOWER 911 is the only solution designed to help public safety organizations of all types and sizes to be well prepared for the emerging NG9-1-1 standards, including unified multimedia recording, precise assembly of evidence for investigations, and improved quality across communication channels. Consequently, we are experiencing a huge demand for this solution. Our customers can now proactively manage their emergency communications objectives with substantially improved speed and precision."
VPI EMPOWER 911 provides reliable emergency voice recording of analog, digital and VoIP phones and radios, capturing screen video and data with smooth conversion between different voice and data types. The solution delivers maximum security with strong access rights management, data encryption, file watermarking, and comprehensive user access audits. With VPI's new advanced screen analytics technology, emergency first responders can capture incident data directly from CAD screens and tag them to call recordings to quickly locate and evaluate the most serious types of incidents, comply with requirements and ensure that emergency response personnel communicates swiftly and accurately. Key calls or incidents can be automatically identified and selected for evaluation based on incident type and other criteria. VPI's customers are preparing to use the suite's quality evaluation module for monitoring and analysis of their success with NG9-1-1 infrastructure conversion. The integrated learning system helps to quickly bridge any knowledge or performance gaps identified. In addition, VPI EMPOWER 911 is designed for fast implementation within just days, and at an affordable price.
The modular VPI EMPOWER 911 suite includes VPI CAPTURE PRO emergency voice recording, VPI QUALITY call taker assessment and VPI COACHING eLearning. Each solution is robust and powerful, but they are exponentially more valuable when integrated.
About VPI:
VPI (Voice Print International, Inc.) is a premier innovator and provider of mission-critical emergency voice recording and workforce optimization solutions for government agencies, first responders, emergency service providers, security companies, and enterprises worldwide. More than 1,200 customers in over 45 countries rely on VPI's award-winning suite of communications center solutions to capture, analyze, evaluate, and share their recorded communications. In addition to secure records management for evidentiary purposes, VPI solutions enable federal, state, local, and private agencies to ensure compliance with policies and regulations, improve the quality of their mission-critical voice and data interactions, maximize the performance and retention of their staff, and deliver first-rate customer service. For more information, contact us at 1-800-200-5430.
About Public Safety Communications:
Elsevier Public Safety, an Elsevier business located in San Diego, Calif., produces public safety products and services including JEMS (Journal of Emergency Medical Services), FireRescue Magazine, Law Officer, EMS Today Conference and Exposition, JEMS(dot)com, FirefighterNation(dot)com, LawOfficer(dot)com and other products. Elsevier is a world-leading publisher of scientific, technical and medical information products and services. Working in partnership with the global science and health communities, the company publishes more than 1,800 journals and 2,200 new books per year. Elsevier elsevier(dot)com is a global company headquartered in Amsterdam, The Netherlands and has offices worldwide.
VPI Voice Print International, Inc. a world leader in the development of innovative, integrated emergency voice recording and workforce optimization (WFO) solutions for public safety emergency service providers, government agencies, security companies, first responders, and many other organizations worldwide, announced that VPI EMPOWER 911 - its next-generation emergency voice recording and WFO suite - has won the prestigious 2009 Hot Products Award from Public Safety Communications (PSC), published monthly by Elsevier Public Safety on behalf of the Association of Public Safety Communications Officials (APCO) International.
In August 2009, more than 350 companies displayed their products at the 75th annual APCO Conference & Exposition in Las Vegas. Prior to the conference, PSC had invited exhibitors to submit descriptions of their new products for review and evaluation. Forty-three products were submitted, reviews and exhibit assessments compiled, and, after careful consideration, the PSC staff and the Editorial Advisory Committee selected VPI EMPOWER 911 as one of the 15 most innovative products of 2009.
A reviewer who is a former PSAP manager liked the VPI QUALITY option for call reviews, noting, "a PSAP supervisor can use VPI QUALITY to scan for simultaneous factors. For instance if the department policy is for a 9-1-1 call taker to remain on the line for any in-progress call, VPI can scan for in-progress incident types that lasted for an exceptionally short period of 9-1-1 call duration. While logical explanations may be discovered for a disconnect, a supervisor or manager can have VPI automatically scan for such occurrences and then review the recordings of such calls to determine if the call was properly handled."
VPI introduced its analytics-enhanced VPI EMPOWER 911 suite of emergency voice recording, quality assurance and coaching tools in May of 2009. It has since been recognized by industry experts and users as the most ground-breaking suite that provides NG9-1-1 ready tools to record, analyze, evaluate and dramatically improve the quality of emergency call taker and dispatcher communications, while also reducing costs and personnel turnover.
"VPI is delighted to be recognized for its technical excellence and unique insight into the needs of emergency communication centers," said Mike Mercadante, CTO and vice president of product management at VPI. VPI EMPOWER 911 is the only solution designed to help public safety organizations of all types and sizes to be well prepared for the emerging NG9-1-1 standards, including unified multimedia recording, precise assembly of evidence for investigations, and improved quality across communication channels. Consequently, we are experiencing a huge demand for this solution. Our customers can now proactively manage their emergency communications objectives with substantially improved speed and precision."
VPI EMPOWER 911 provides reliable emergency voice recording of analog, digital and VoIP phones and radios, capturing screen video and data with smooth conversion between different voice and data types. The solution delivers maximum security with strong access rights management, data encryption, file watermarking, and comprehensive user access audits. With VPI's new advanced screen analytics technology, emergency first responders can capture incident data directly from CAD screens and tag them to call recordings to quickly locate and evaluate the most serious types of incidents, comply with requirements and ensure that emergency response personnel communicates swiftly and accurately. Key calls or incidents can be automatically identified and selected for evaluation based on incident type and other criteria. VPI's customers are preparing to use the suite's quality evaluation module for monitoring and analysis of their success with NG9-1-1 infrastructure conversion. The integrated learning system helps to quickly bridge any knowledge or performance gaps identified. In addition, VPI EMPOWER 911 is designed for fast implementation within just days, and at an affordable price.
The modular VPI EMPOWER 911 suite includes VPI CAPTURE PRO emergency voice recording, VPI QUALITY call taker assessment and VPI COACHING eLearning. Each solution is robust and powerful, but they are exponentially more valuable when integrated.
About VPI:
VPI (Voice Print International, Inc.) is a premier innovator and provider of mission-critical emergency voice recording and workforce optimization solutions for government agencies, first responders, emergency service providers, security companies, and enterprises worldwide. More than 1,200 customers in over 45 countries rely on VPI's award-winning suite of communications center solutions to capture, analyze, evaluate, and share their recorded communications. In addition to secure records management for evidentiary purposes, VPI solutions enable federal, state, local, and private agencies to ensure compliance with policies and regulations, improve the quality of their mission-critical voice and data interactions, maximize the performance and retention of their staff, and deliver first-rate customer service. For more information, contact us at 1-800-200-5430.
About Public Safety Communications:
Elsevier Public Safety, an Elsevier business located in San Diego, Calif., produces public safety products and services including JEMS (Journal of Emergency Medical Services), FireRescue Magazine, Law Officer, EMS Today Conference and Exposition, JEMS(dot)com, FirefighterNation(dot)com, LawOfficer(dot)com and other products. Elsevier is a world-leading publisher of scientific, technical and medical information products and services. Working in partnership with the global science and health communities, the company publishes more than 1,800 journals and 2,200 new books per year. Elsevier elsevier(dot)com is a global company headquartered in Amsterdam, The Netherlands and has offices worldwide.
VOIP technology in call centers
To those who may be less familiar, call center technology consists of automated phone systems capable of answering incoming phone calls and performing outbound autodialing. A call center is a group of telephone agents who receive incoming calls and/or make outgoing calls. Many call centers are completely automated, processing incoming and outgoing calls without any manual operations. Software applications usually associated with calls centers are CRM (Customer Relationship Management) programs.
Voice over Internet Protocol (VOIP) is a call center technology that allows call center to make and receive calls using the Internet instead of traditional phone lines. As a matter of fact, today, many call centers deploy VOIP technology in a bid to reduce costs and improve operational efficiency as also employ remote call center agents. Businesses worldwide have built VOIP into their call centers, because of the scalability, and VOIP enables call centers to adapt and grow along with business and technology needs.
Voice over Internet Protocol (VOIP) technology has come to stay. It has made steady progress in replacing traditional telephone lines in most businesses and even in homes. It is the technology of the future as more and more people are enamored of the features of VOIP technology and the concomitant benefits. For many businesses, reduced cost is perhaps the most compelling reason to adopt VOIP in the call centers. VOIP allows organizations to set up core operations in their main office, while operating call centers at many locations across the globe.
Ordinarily, a VOIP call center is a virtual communication warehouse for marketing, and to a lesser extent, customer relationship management (CRM) functions. Using software on your call center's workstations along with a broadband Internet connection can result in significant savings on operational costs. The telephone communications through the Internet allows the VOIP call center staff to initiate and respond to any number of simultaneous telemarketing calls, phone orders, and customer inquiries. Essentially, a VOIP call center centralizes telemarketing, ordering and customer service functions for various manufacturing and service companies.
There are two different choices - one is to make your current equipment - enabled. The other is to build up a new system through a separate gateway. But there are greater gains in having VOIP technology native to your existing call center system. You can use your current equipment by adding a VOIP interface board or similar bridging device to your current system configuration. There are many manufacturers who offer these products.
While exercising this option, buy a product that is certified and capable of easy integration with your existing equipments. Please remember the vendor's commitment to developing VOIP solutions for you is important. If you find it difficult, hire a professional consultant, who has already handled multiple VOIP call center deployments, to guide you through your project.
Since all telephone functions of are computerized, and since the Internet is by far more capable of handling multiple phone transmissions than a Public Switched Telephone Network (PSTN), a call center need not be unduly bothered about overburdened telephone lines. This is a huge advantage. A number of opportunities are presented once you have your call center on the VOIP technology.
Voice over Internet Protocol (VOIP) is a call center technology that allows call center to make and receive calls using the Internet instead of traditional phone lines. As a matter of fact, today, many call centers deploy VOIP technology in a bid to reduce costs and improve operational efficiency as also employ remote call center agents. Businesses worldwide have built VOIP into their call centers, because of the scalability, and VOIP enables call centers to adapt and grow along with business and technology needs.
Voice over Internet Protocol (VOIP) technology has come to stay. It has made steady progress in replacing traditional telephone lines in most businesses and even in homes. It is the technology of the future as more and more people are enamored of the features of VOIP technology and the concomitant benefits. For many businesses, reduced cost is perhaps the most compelling reason to adopt VOIP in the call centers. VOIP allows organizations to set up core operations in their main office, while operating call centers at many locations across the globe.
Ordinarily, a VOIP call center is a virtual communication warehouse for marketing, and to a lesser extent, customer relationship management (CRM) functions. Using software on your call center's workstations along with a broadband Internet connection can result in significant savings on operational costs. The telephone communications through the Internet allows the VOIP call center staff to initiate and respond to any number of simultaneous telemarketing calls, phone orders, and customer inquiries. Essentially, a VOIP call center centralizes telemarketing, ordering and customer service functions for various manufacturing and service companies.
There are two different choices - one is to make your current equipment - enabled. The other is to build up a new system through a separate gateway. But there are greater gains in having VOIP technology native to your existing call center system. You can use your current equipment by adding a VOIP interface board or similar bridging device to your current system configuration. There are many manufacturers who offer these products.
While exercising this option, buy a product that is certified and capable of easy integration with your existing equipments. Please remember the vendor's commitment to developing VOIP solutions for you is important. If you find it difficult, hire a professional consultant, who has already handled multiple VOIP call center deployments, to guide you through your project.
Since all telephone functions of are computerized, and since the Internet is by far more capable of handling multiple phone transmissions than a Public Switched Telephone Network (PSTN), a call center need not be unduly bothered about overburdened telephone lines. This is a huge advantage. A number of opportunities are presented once you have your call center on the VOIP technology.
Friday, December 4, 2009
Hosted PBX VoIP Business Telephone System
Hosted PBX VoIP Business Telephone System
A hosted PBX VoIP business telephone system in your small business organization enables competent handling of business calls and at the same time imparts a big corporate image to your organization.
Reduced Telephone Bills with VoIP PBX
Hosted PBX VoIP business telephone system is integrated with all the functionalities of pricey phone systems maintained by big companies. These include caller identity, find me follow me call forwarding, voicemail, auto attendant, call waiting, call conferencing, fax mail, music on hold, custom menus, message notifications and many more. These stylish call management features can be incorporated in your existing telephone connection.
PBX phone system will reduce your telephone bill expenses considerably. Local and long distance calls can be made at moderate call rates. When you expand your business, many extension lines can be maintained from a single telephone connection.
Built with Excellent Call Routing and Voicemail Features
Calls to your business office are received by the auto attendant with recorded salutation messages. Calls are directed to the right persons or departments based on the menu option preferred by the caller. The auto attendant handles multiple calls at the same time without providing connection busy signals for the callers.
Hosted PBX VoIP business telephone system totally eliminates the chances of missing business calls. Calls to your official numbers can be transferred to your alternate set of phone numbers including cell and residential landline numbers. Unattended calls are promptly directed to the voicemail system, allowing the callers to leave voice messages. The system can also forward voicemails to your email account. The arrival of voicemails is at once notified on your cell phone.
Hosted PBX VoIP business telephone system can be implemented in your organization without purchasing costly PBX equipments. The PBX equipments are maintained at the site of the service provider. Cost-effective PBX services are delivered through a hosted server using broadband Internet or telephone connection.
A hosted PBX VoIP business telephone system in your small business organization enables competent handling of business calls and at the same time imparts a big corporate image to your organization.
Reduced Telephone Bills with VoIP PBX
Hosted PBX VoIP business telephone system is integrated with all the functionalities of pricey phone systems maintained by big companies. These include caller identity, find me follow me call forwarding, voicemail, auto attendant, call waiting, call conferencing, fax mail, music on hold, custom menus, message notifications and many more. These stylish call management features can be incorporated in your existing telephone connection.
PBX phone system will reduce your telephone bill expenses considerably. Local and long distance calls can be made at moderate call rates. When you expand your business, many extension lines can be maintained from a single telephone connection.
Built with Excellent Call Routing and Voicemail Features
Calls to your business office are received by the auto attendant with recorded salutation messages. Calls are directed to the right persons or departments based on the menu option preferred by the caller. The auto attendant handles multiple calls at the same time without providing connection busy signals for the callers.
Hosted PBX VoIP business telephone system totally eliminates the chances of missing business calls. Calls to your official numbers can be transferred to your alternate set of phone numbers including cell and residential landline numbers. Unattended calls are promptly directed to the voicemail system, allowing the callers to leave voice messages. The system can also forward voicemails to your email account. The arrival of voicemails is at once notified on your cell phone.
Hosted PBX VoIP business telephone system can be implemented in your organization without purchasing costly PBX equipments. The PBX equipments are maintained at the site of the service provider. Cost-effective PBX services are delivered through a hosted server using broadband Internet or telephone connection.
Voice Over IP Phone Systems - How Do They Benefit Small
Voice Over IP Phone Systems - How Do They Benefit Small
Small businesses do not have the same options as large concerns in adopting new technologies and tools. They are restricted by low funds and resources. VoIP telephone systems are a sensible choice for small businesses as they reduce costs and offer many other features that are otherwise unaffordable for the business owner.
Small businesses pay almost four times more per employee, for traditional phone services, than large businesses. VoIP service providers recognize the emerging market in small scale businesses and offer packages specially tailored to that business size.
How can VoIP phone systems benefit small businesses?
There are many advantages of having a VoIP telephone system to facilitate communication inside as well as outside the workplace. VoIP phone systems are cost-effective, reliable, easily manageable and scalable. VoIP telephone systems benefit small businesses in many ways:
Reliability: VoIP phone systems have proven to be more dependable than analog telephones.
Reasonable cost: VoIP providers offer short-term contracts to business owners. The providers may charge a sign up cost, but that is quite reasonable.
Scalability: Businesses can start with a handful of IP phones and scale up gradually. The growth of the VoIP telephone system can be proportional to the growth in business.
Easy management: VoIP phone systems can collect detailed data on the telephonic activity of the business such as incoming numbers, time of call, receiving extensions and more. All this information can be collated in a spreadsheet and provided to top management to take business decisions.
Maintainable by in-house staff: The existing IT staff can easily maintain the VoIP phone system. VoIP telephone systems are easily integrated with software and do not need expert VoIP technicians for their maintenance.
Business-friendly features: VoIP phone systems offer useful features that can be adopted by small businesses to emulate the business processes of larger organizations. Features such as auto attendants, call queues, extensions, call transfers, and conferences make the business more credible in the eyes of the calling customer. VoIP telephone systems allow users to receive voice mail and fax over email. These features increase efficiency of the staff.
What are the concerns regarding VoIP phone systems?
VoIP phone systems are efficient, reliable and cost-effective. However, they have one drawback and that is their total dependence on the internet connection. An internet outage can put a VoIP system out of order. To handle this problem, businesses can get a hosted PBX to sustain telephonic communication. Hosted PBX allows callers to reach the business on voicemail and auto attendant because these services are hosted at the data center and not the business location. Some plans allow businesses to receive calls on cell phones, preferably an IP phone.
What to look for in a VoIP phone system provider?
There are many VoIP phone system providers in the market targeting small, medium and large businesses. Small businesses should contact a legitimate business VoIP provider that serves small businesses. There may be local VoIP providers who offer better pricing, but they may not offer all the features and the customer service could lack quality. Business VoIP providers will offer all the features at reasonable cost, and professional customer service.
Small businesses have a good choice in service providers as more and more businesses are entering the VoIP telephony market. Since contracts are short term, businesses can try out different service providers and settle with the one that suits them best. VoIP telephone systems can help small businesses reduce infrastructure costs and ensure a saving of at least 15%.
Small businesses do not have the same options as large concerns in adopting new technologies and tools. They are restricted by low funds and resources. VoIP telephone systems are a sensible choice for small businesses as they reduce costs and offer many other features that are otherwise unaffordable for the business owner.
Small businesses pay almost four times more per employee, for traditional phone services, than large businesses. VoIP service providers recognize the emerging market in small scale businesses and offer packages specially tailored to that business size.
How can VoIP phone systems benefit small businesses?
There are many advantages of having a VoIP telephone system to facilitate communication inside as well as outside the workplace. VoIP phone systems are cost-effective, reliable, easily manageable and scalable. VoIP telephone systems benefit small businesses in many ways:
Reliability: VoIP phone systems have proven to be more dependable than analog telephones.
Reasonable cost: VoIP providers offer short-term contracts to business owners. The providers may charge a sign up cost, but that is quite reasonable.
Scalability: Businesses can start with a handful of IP phones and scale up gradually. The growth of the VoIP telephone system can be proportional to the growth in business.
Easy management: VoIP phone systems can collect detailed data on the telephonic activity of the business such as incoming numbers, time of call, receiving extensions and more. All this information can be collated in a spreadsheet and provided to top management to take business decisions.
Maintainable by in-house staff: The existing IT staff can easily maintain the VoIP phone system. VoIP telephone systems are easily integrated with software and do not need expert VoIP technicians for their maintenance.
Business-friendly features: VoIP phone systems offer useful features that can be adopted by small businesses to emulate the business processes of larger organizations. Features such as auto attendants, call queues, extensions, call transfers, and conferences make the business more credible in the eyes of the calling customer. VoIP telephone systems allow users to receive voice mail and fax over email. These features increase efficiency of the staff.
What are the concerns regarding VoIP phone systems?
VoIP phone systems are efficient, reliable and cost-effective. However, they have one drawback and that is their total dependence on the internet connection. An internet outage can put a VoIP system out of order. To handle this problem, businesses can get a hosted PBX to sustain telephonic communication. Hosted PBX allows callers to reach the business on voicemail and auto attendant because these services are hosted at the data center and not the business location. Some plans allow businesses to receive calls on cell phones, preferably an IP phone.
What to look for in a VoIP phone system provider?
There are many VoIP phone system providers in the market targeting small, medium and large businesses. Small businesses should contact a legitimate business VoIP provider that serves small businesses. There may be local VoIP providers who offer better pricing, but they may not offer all the features and the customer service could lack quality. Business VoIP providers will offer all the features at reasonable cost, and professional customer service.
Small businesses have a good choice in service providers as more and more businesses are entering the VoIP telephony market. Since contracts are short term, businesses can try out different service providers and settle with the one that suits them best. VoIP telephone systems can help small businesses reduce infrastructure costs and ensure a saving of at least 15%.
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