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Saturday, April 26, 2008

VoIP PBX: Revolutionize the business communication

VoIP PBX: Revolutionize the business communication

by Kristen Kiya


The communication plays a vital role in any business operation. The business communication has always been a challenging concept for the management. But, with the availability of VoIP PBX system, the business entities have taken a sigh of relief as they can experience the features such as cost efficiency, enhanced productivity, reliability and flexibility within a unified system. Therefore, it can be said that the latest IP PBX systems have provided the business entities with enormous opportunity to reap more profits and benefits.
As a matter of fact, VoIP PBX streamlines the in-house phone networks of the facilitating businesses and gives loads of customizable features. The best part of this system is that it keeps the cost way down as well as improves the voice quality. Thanks to this technology, the business entities can now save on their costs and rout their calls over the IP networks rather than coaxial wires. Therefore, the IP PBX VoIP has become very much popular among the business entities - especially the ones having multiple locations, scattered across the world.

The business entities can now lower downs the communication costs by up to 40-60 percent. Moreover, the business users are able to enjoy unlimited long distance as well as international calls at very minimal rates. Apart from the cost effectiveness, the users are empowered with easy network integration. This advanced IP technology also simplifies the communication infrastructures while offering high scalability. Therefore, the users do not require separate voice and data cables. In fact, this system employs converged data and voice networks - this means that Internet access, VoIP communication as well as traditional telephone communications all are made possible using a single IP network.

An IP PBX based on this high-end technology is also known as the private branch exchange system that switches the calls between a VoIP user and a traditional telephone user, or between two traditional telephone users. It works the same way as a conventional PBX does. Moreover, VoIP PBX allows the business entities to share certain number of external telephone lines. The combination of hardware and software equipment delivers an unbeatable combination of cost savings and advanced functionality. The hardware equipment includes switches and phones.

Therefore, it can be said that a VoIP IP PBX is a business phone system that provides hassle-free usage and functionality over the traditional PSTN services. The business users must opt for the provider that offers bundled services such as voice mail, call forwarding, call transferring, 3-way calling, custom reporting, DID management as well as call transferring. It can be said that such a PBX is more than just a regular phone system as it is fully featured and comes with unified messaging, desktop applications and an operator console.

To revolutionize the business communications, the corporate entities must opt for the IP PBX telephony system to gain better control over their operations.

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