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Monday, August 11, 2008

VoIP Service: A Logical Alternative To Unified Communication

VoIP Service: A Logical Alternative To Unified Communication

by Kristen Kiya


The business entities and corporate houses have recognised the need of IP telephony solutions over the traditional PSTN system. The business entities quickly and easily deploy a full-featured next generation IP phone system in their organisation. As a matter of fact, these hosted IP solutions are easy to install as they do not require much in terms of investment.

In the present day world, VoIP services have become a logical alternative for businesses entities as they deliver the most scalable, resilient, secure and reliable network services. In addition, the benefits of cost effectiveness and productivity are considered as an inherent part of these solutions. These benefits make the services all the more effective. By adopting these services in the business entities, the users have observed and seen the remarkable growth in their entities. These services have motivated other small and medium sized businesses to part of revolutionised world.

The VoIP phone service support a unified communication suite, as it allow the business users to send and receive phone calls, text, videos and images quite efficiently. With the dependence on a broadband connection, the users enjoy seamless communication on a global scale in more efficient way than PSTN services. These services are based on a single IP network that ensures an efficient transmission of different types of multimedia content even on a low bandwidth.

The intelligent application of packet switching technique allows the businesses to improve their organisational productivity by almost double. Moreover, it reduces the communication costs by approximately half more so when compared with pre-existing PSTN services. The best part of business IP solution is that it enables the business users to avail IP services by using either mobile or land-line phones. The business entities without worrying about the bills enjoy longer distance and international calls at significantly affordable rates.

The VoIP phone services vary from one business entity to other. This is because these services are based on type, size and operations of the business. Depending upon the prior business requirement, there are two type of services namely call termination or IP Centrex services. Both of these VoIP services are in conjunction with advanced packet switching technique wherein calls are routed over the single IP network. The users enjoy business-class phone capabilities for their day-to-day business communication without feeling insecure over the data.

The users also avail the benefits of business VoIP plans including all the premium services such as call waiting, call forwarding, callback, ID caller, 3-way calling, high-speed Internet accessing and many more.

While selecting the appropriate VoIP service provider, the users must check out for offers and services. Among the wide list of features and offers, the users should opt for the providers who have a global presence and offer efficient customer support services around the clock.

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