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Wednesday, January 6, 2010

How to choose a VoIP service provider?

How to choose a VoIP service provider?

Obtaining a VOIP connection is indeed the best way of saving money on your telephone bill. But you will be able to get the maximum benefit from your VOIP connection only when you make the right choice of a service provider. There are hundreds of VOIP packages available today from various service providers. You can easily get confused with all these options before you.
VoIP service has its pros and cons and so it is all the more important to research your choice of VOIP provider carefully prior to tying up with someone. As a first step, ascertain if your Internet connection is VoIP compatible. Please know that quite often when people are dissatisfied with VOIP service, it is not the fault of the service itself, but the internet connection of the subscriber. Undertake a VoIP speed test and try out a few call quality tests to make sure if your connection is fast enough to support VOIP.

Study your present phone bill to know how much you are spending and what features you really need. Research different VOIP providers and find out which has the features that you need for the least price. Check the money back guarantee, contract terms, and equipment return policies.

Also make sure that the service provider that you are considering offers at least a 30 day guarantee. Be sure you understand the contract term and know how long you are commiting yourself. Watch out for "FREE" ploys which lock you into a long term contract or charge you for the equipment when you cancel service. If you need to retain your current phone number reject all providers that cannot let you keep your current number.

Most VOIP companies offer a 30-day free trial of their services. You should attempt to get a free trial of VOIP in order to test out the service and reliability that you will get when you commit to a provider. Find out if the features you need are available with the service provider and find out how to obtain them.

Another important consideration when choosing a VOIP provider is the equipment that you will need. Some sell discount VOIP equipment for less money. Some VOIP providers have most of the equipment that you need built in to their system, while others will need you to purchase from market VOIP equipment. Avoid blindly choosing the cheapest provider. Select a VOIP service provider even if he is a little more expensive but reliable as this can save you a lot of bother in the long run.

VOIP services are extremely flexible and you will always be able to upgrade or switch your package anytime. So do not be unduly worried if you cannot immediately decide which package will suit your interest best or if your requirements are likely to change over a period of time. It is prudent to always start off with a lower package and if required move on to higher packages.

Always make use of reputed service providers in the industry as phone communication is critical to any business or individual. It is best to avoid new companies that come into the market even if they have very attractive offers in the beginning. You will never know what kind of services you will receive from them so it is best to avoid such risks and choose someone with a good track record.

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