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Monday, January 7, 2008

Dialing in on selecting a VoIP Service Provider

Dialing in on selecting a VoIP Service Provider

by Roy King


VoIP service providers convey data transmissions of IP telephony signaling protocols called SIP (Session Initiation Protocol) which are fundamentally used for voice over IP (VoIP) calls. The provider is the main hub between networks which allow land line and VoIP users to connect.
Substantial savings from your traditional phone statement are one of the biggest factors many phone users have switched to this type of communication conveyance.

Setting up an account with a service provider is really no different than what one is accustom to compared to a land line or cellular phone service. Pricing, plans, features and quality of service will vary from provider to provider. There are some providers that may be able to save you upwards of 60 percent from your current phone bill by using their services. The absence of taxes and fees contribute to these large savings.

Service plans generally start around the twenty dollar mark and continue upwards depending upon the customers needs and the plans a service provider has to offer.

Features available by most providers may include: using your existing phone number, call waiting, call routing three way calling, teleconferencing, videoconferencing, instant messenger, prepaid phone cards, mobile phone service, and dedicated fax lines. Some providers may also offer an money back guarantee or a free trial period to test their products and or service.

Long distance plans may also vary by provider. Some may include free overseas plans with time restrictions. Be sure to ask which time zones apply to your plan. Other providers restrict which countries can be called with no additional charges being applied, additional country plans may be obtained for a low rate with certain packages.

VoIP service providers are required to provide 911 assistance of some type. The paramount problem with 911 VoIP service is that most providers still have yet not completely solved this issue. The name and address of a 911 VoIP emergency call is not immediately rendered by a dispatcher.

New technology in this area is presently being developed on a daily basis which will allow GPS and VoIP phone service to convey vital information needed to quickly process an 911 emergency call. It is important to survey your service provider and ask them where they stand on this issue, or if they have addressed the order given by the US FCC bureau for all VoIP providers to enhance their 911 emergency system.

Today's fast moving telecommunications are eagerly surveying IP Multimedia Subsystem (IMS) which provides interconnectivity between current Internet technologies and the mobile world.

Many telecommunications companies are looking at the IP Multimedia Subsystem (IMS) which merges Internet technologies with the mobile world, utilizing a pure VoIP infrastructure. IMS internal structure allows current VoIP systems to interface with traditional telephone service and mobile cell phones. An Internet broadband connection will still be needed to provide service.

The upstream and downstream bandwidth connection rate should be taken into consideration when reviewing a possible broadband supplier. When a VoIP service provider performs quality customer service along with offering value packed phone service plans that are easy to use for the end user will undoubtedly see their profits soar. In the telecommunications business, pricing and customer service are paramount in deciding the success of your business.

The types of VoIP service plans will vary from each provider. Most providers today offer service that allows the user to call anyone with a telephone number, whether it's local, long distance, cell, or an overseas phone number.

Service providers usually will offer their clients three different ways to use a VoIP service. Phone systems will consist of either the customers computer to make their calls, a special VoIP phone issued by the provider, or telephone adapter that interfaces with the customer's present phone system.

If you decide to consider a VoIP solution to replace or add to your traditional phone service, research all factors that are important to you. The telecommunication world is quickly improving everyday to benefit us all with our demands and needs.

In conclusion, be sure to ask all the providers that you survey if the system you select can be upgraded when new technologies and or advancements evolve. Most all the VoIP service providers will require you to sign a one year contract for their services provided.

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