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Wednesday, October 28, 2009

Crisis Management with Advanced Business Phone Systems

Crisis Management with Advanced Business Phone Systems

Crisis management and organisational agility can improve with the deployment of advanced business phone systems that are networked to provide flexibility, speed and accuracy. Businesses continuity in the face of change is the armor that can protect a business from impending disaster and unavoidable failure.
Advanced business phone systems integrate a collection of voice, data and multimedia technologies into business operations that reach the executive desk, the home-based employee and the traveling business representative. This collection of technology optimises business operations for increased business performance by providing the ways and means for communication and information to transfer anywhere and at any time. With advanced business phone systems, businesses are immediately protected from potential financial endangerment since advanced business phone systems can transfer decision-making information at real-time speeds over a global network area between multiple employees using a variety of platforms.

Crisis management requires organisational agility. A competitor's unexpected dynamic product roll-out requires all departments to shift gears to counteract the impact of the product's introduction into the market. R&D, sales and marketing, engineering, public relations, administrative and executive departments must communicate fast and furiously to ensure that their business is not pummeled out of the market. Businesses that are equipped with business phone systems that provide mobile communications with advanced data-sharing functions will be prepared to face a competitor's unexpected product roll-outs, enticing marketing messages and strategic business acquisitions.

Business phone systems that are networked and enabled for crisis management and organisational agility are also able to manage changes in market conditions and unexpected events such as product recalls, food recalls, defective parts and merchandise, harmful medical reactions, political and regulation changes, and shocking stock market indicators.

The threat of losing a top revenue contributor is a crisis that demands the instant communication and data-sharing capabilities of advanced business phone systems. CRM databases, sales histories, business forecasts, appointments, real-time virtual meetings, three-way calling and competitor research can all be accessed within minutes over standard phones, mobile phones, laptops or PCs with VoIP and Internet enabled business phone systems. The organisation must be prepared to immediately accommodate the client, and be prepared to adapt to the loss of revenue while developing strategies to create replacement revenue and cut expenses. Similarly, the threat of losing an executive or long-term employee requires a shift in procedure and organisational agility.

Expenses and business outlays are reduced with advanced business phone systems. VoIP reduces the cost of business calls, phone systems are easily upgraded without burdening hardware changes and interruptive rewiring, and business costs can be reduced by accommodating at-home workers with mobile and Internet-based technologies.

Business phone systems networked for business operations and crisis management with advanced telecommunication and Internet technologies will supply your organisation with the tools needed for flexibility, speed and accuracy. Business stability, performance and success depends on the deployment of an advanced business phone system. Protect your business with an advanced business phone system, and watch your business survive through the most daunting business challenges that even your competitors can't withstand.

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