Deciding on a 'best' VoIP solution provider

Deciding on a 'best' VoIP solution provider

by Angela Hayden

In the modern competitive scenario, businesses need to do all that it takes to stay ahead. In this context, the change from public switch telephony network to VoIP makes a lot of sense in terms of cost efficiency and productivity enhancement. Once the decision to switch to VoIP is finalized, organizations need to choose the 'best' provider of VoIP solutions.

An important decision by any counts a decision that needs quite a bit of research. But before that, organizations need to ensure that the Internet service provider that they are subscribing to is delivering a high speed broadband connection at required bandwidth. A high speed broadband connection is a must for subscribers who want to enjoy 'premium' voice quality over VoIP networks.

A number of Voice over IP providers have come up in the telecommunication sector and potential users need to undertake a thorough research on the types of services that they are offering. These services need to be assessed viz-a-viz the specific individual business requirements, before a final purchase decision can be made. Other pointers that need to be taken into account are mentioned below: 1. Potential users must check the call rates for different destinations. In this context, users need to check if the VoIP solution provider is offering a-z routes. An extensive research on call tariffs would enable a potential user to avail of the benefits of cheap calls.
2. The voice quality is another factor that is important for any business. A VoIP solution provider who is delivering services at low rates, but is compromising on the quality aspect should be avoided. 3. The presence of multiple routes or switches as well as the contingency for back up routes is third factor that needs to be considered.

A business Voip solution provider should be able to deliver uninterrupted telephony services with maximum call quality. Business reliability and security in terms of communication also becomes important in this context. The above mentioned points should be kept in mind, when businesses are deciding on entering the profitable domain of VoIP telephony.