Managed VoIP Services - Enhancing productivity all the way

Managed VoIP Services - Enhancing productivity all the way

by Kristen Kiya

Large corporations having a global presence can use all the support that they get in maintaining their communications infrastructure in an efficient manner. In many such organizations and enterprises, the branch offices are located in different areas of the globe - sometimes the locations are quite remote. Moreover, for people working in these corporations, it becomes necessary to maintain a clear and effective communication channel. A regular dialogue between people working in different branch offices, for instance, becomes important - especially in the context of achieving organizational objectives of enhanced productivity, improved profit margins, and reduction in costs. The importance of managed VoIP services can be understood in this context.

Gone are the days when corporates had to depend on quite a few providers to take care of their needs in the telecommunications domain. The process was cumbersome - to say the least - and the integration of distinct solutions of the different vendors was an added problem that needed to be taken care of. With managed VoIP services or managed partitioning services, there has been an integration of the different applications pertaining to communications hardware, software, carrier services and conferencing facilities. The various pieces are falling into their own place and businesses are running more smoothly. Some of the latest applications in this domain are quite specific and can even be used to measure contact center performance parameters.

There are quite a few advantages of using managed VoIP services. The communication costs can be kept within limits. The latest innovations such as the conference calling solutions can be used to enhance productivity. One could also ensure that the customer service is the very best; calls are being handled in the right manner and with full responsibility.

With a managed network switch provided by VoIP, corporate users can streamline their communications significantly. They can get to benefit from an integrated solution that is available for one monthly fee. High-end capabilities such as audio and video conferencing, process management, and call routing ensure cost efficiency and enhanced productivity for corporate users. Easy deployment of hosted VoIP switches make them valuable.