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Wednesday, February 6, 2008

Managed VoIP Services: emerging gradually

Managed VoIP Services: emerging gradually.

by Kristen Kiya


Quite a few trends are gradually emerging in the telecommunication industry. One of the most important drifts that needs to be mentioned in this context is the increasing use of managed VoIP services by corporate users. From large corporate houses to SMBs, many organisations are using these services to streamline their operations. These entities are showing an affinity towards the 'outsourcing' of their telecommunication needs.

Consequently, many of them are going in for managed VoIP services. One can understand small and medium businesses (SMBs) using these services to streamline their operations. These people do not have the necessary resources to go it alone. However, industry trends show that VoIP is being implemented by many large and influential corporations and that too through service providers.

And if industry sources are to be believed, then many more large organisations are expected to follow suit. Some people may find it very hard to believe that that large corporations are opting for managed services, despite having all the resources and infrastructure necessary to go on their own steam. However, their objective decisions in this regard are turning the tides in favor of these services.

The point is that managed services have become the point of interest for many people. The reasons behind this bias are more than one. For one, with VoIP service being obtained from a managed services provider, there are no inherent risks involved. This ensures that the switch to VoIP is as easy and painless as possible. The cost of such an implementation is often less. Moreover, the onus is on the service provider to ensure that the needs and requirements of the clients are met in a comprehensive manner.

To conclude, it can be said that more and more corporate entities are migrating to the amazing world of VoIP. And VoIP switches and managed services and solutions are increasingly making this transition possible.

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